Boscov's Customer Reviews
Boscov's holds a 9.4/10 overall rating and 8,846 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 87% |
 Neutral | 7% | 7% |
 Negative | 5% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 84% |
Neutral | 11% | 12% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 61,467
Jim
Site Experience FeedbackSep 5, 2026
Na
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Marilyn
Site Experience FeedbackSep 5, 2026
Very good. Found what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cindy
Post-Delivery FeedbackSep 5, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Shell
Site Experience FeedbackSep 5, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo C
Site Experience FeedbackSep 5, 2026
I found a better price for an item on the website. Some sale items were at a good price comparatively. Free shipping is an absolute plus!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lindy
Site Experience FeedbackSep 5, 2026
I was looking for a petite, women's embroidered sweatshirt for my elderly friend's Christmas gift this year. Your selection of Hasting & Smith embroidered sweatshirts was great, as I found the cutest dog and bone embroidered sweatshirt from them; and at a great sale price. It was a plus to get Boscov's Labor Day shipping of $5.00. Thank you; Boscov's, for making gift buying easy and affordable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bee
Site Experience FeedbackSep 5, 2026
Website user friendly , clear easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Site Experience FeedbackSep 5, 2026
No problem
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
na
Site Experience FeedbackSep 5, 2026
na
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackSep 5, 2026
Very good experience - easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bones
Post-Delivery FeedbackSep 5, 2026
I ordered bathing suits and sizes are so different even when you get the same suit. The one I really wanted is not available. the
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Lorenzo
Site Experience FeedbackSep 5, 2026
Good but not sure I got the 10% indicated in a promotion code I entered at chevkout?Otherwise everything was very straightforward and Joseph's is my favorite store but this is the first time I've made an online purchase with you. Normally I just go Neshaminy Mall.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blakeslee
Post-Delivery FeedbackSep 5, 2026
Boscovs has great sales and fast delivery. I love the way the orders are packaged. The clothing are folded and wrapped in tissue paper. No other store does that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 5, 2026
Have a great selection of dr motion socks .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary
Site Experience FeedbackSep 5, 2026
dress descriptions were very specific and the images were very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peaches
Post-Delivery FeedbackSep 5, 2026
Boscov’s quality of advertised products are put. The only negative is I ordered something online in stock then received an email a few weeks later stating out of stock, Had to shop elsewhere for that specific article.excellent. The employees are personable and very helpful , I love the name brands and the sales,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Phillies Freak
Site Experience FeedbackSep 5, 2026
Very good deal, that is why I placed an order. Everything went well and I used my Boscovs Credit Card.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue
Site Experience FeedbackSep 5, 2026
Everything went smoothly with my online shopping. Thx
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oma#1
Post-Delivery FeedbackSep 5, 2026
Lots of product to choose from. Good prices, always a sale. Quick delivery once order placed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Curls
Site Experience FeedbackSep 5, 2026
Quick and easy. Found my account and went to directly to items I wanted. Very happy with ordering on line.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Easy to navigate. Didn't like not being able to order something and have it sent to a particular store
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Candy
Site Experience FeedbackSep 5, 2026
Very easy to use, I like you can choose a brand option
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Becky
Site Experience FeedbackSep 5, 2026
Online shopping was easy and offered more patterns available than in store clearance options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
DZ
Site Experience FeedbackSep 5, 2026
Doesn’t show the product in the best way. Needs improvement
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandy
Site Experience FeedbackSep 5, 2026
I didn’t like that I could not always get to the items I was searching for
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 5, 2026
Sizing was very far off for one item, making it unwearable, but the rest of the order was great. However, I was very disappointed that I can only use one gift card at a time for an online purchase. I would like to finish small amounts on older cards before starting new gift cards. This used to be an option, but for this recent order, I could only submit one gift card. It makes gift cards with small amounts useless - and wasted money. I live an hour from any store, so if I can no longer spend the full amounts on my gift cards, I’ll be a very infrequent customer.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Beadhunter
Site Experience FeedbackSep 5, 2026
Super easy to use, coupons need work to make them be a little easier to access for showings less tech savvy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wally
Site Experience FeedbackSep 5, 2026
Went well, no issues, found what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Lost my items in the bag three times. Screen was very touchy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Laone
Post-Delivery FeedbackSep 5, 2026
Completed a online search for love tree pants and Boscov’s was the site that had them available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pat
Site Experience FeedbackSep 5, 2026
It was very good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PAgirl
Site Experience FeedbackSep 5, 2026
Always happy with the products and service at Boscov’s.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 5, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Krissy
Site Experience FeedbackSep 5, 2026
Purchased what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
love boscovs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debbie
Site Experience FeedbackSep 5, 2026
My experience was great. Love the store we don't have a store really close love this option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 5, 2026
It was very easy to order online from Boscov’s. My order arrived within a few days
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy shopper
Post-Delivery FeedbackSep 5, 2026
I saw that the pants I like were on sale through an on line add, at a great price , so I ordered them. Found a top at a great price too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
kitty3
Site Experience FeedbackSep 5, 2026
It was easy, and I found what I was looking for. The first order was a huge success, just needed more. I hope you get in more fleece lined sweatpants for men.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kurt
Site Experience FeedbackSep 5, 2026
Confusing about pick up v drop off.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
RIAZ
Site Experience FeedbackSep 5, 2026
GREAT
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Customer
Site Experience FeedbackSep 5, 2026
All good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 5, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Adnice72
Site Experience FeedbackSep 5, 2026
Very good selection and great prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Terry
Site Experience FeedbackSep 5, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CL
Post-Delivery FeedbackSep 5, 2026
You should only have 1 in store pick up area so your customers are not sent back and forth by your employees.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A