Boscov's Customer Reviews
Boscov's holds a 9.5/10 overall rating and 7,626 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 89% | 89% |
 Neutral | 7% | 6% |
 Negative | 4% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 84% |
Neutral | 11% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 58,245
Madam Zee
Site Experience FeedbackJul 29, 2026
So far, so good. I enjoy the shopping experience, and the selection is quite varied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
grammyphoo
Site Experience FeedbackJul 29, 2026
I couldn't order for pick up in store, it wouldn't allow me to do this But the selection of items were great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Von
Site Experience FeedbackJul 29, 2026
Everything was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jen
Site Experience FeedbackJul 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rob
Site Experience FeedbackJul 29, 2026
Very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Was good, ,but was out of some of the thongs I wantred.Wosj there was free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Poo-poo
Site Experience FeedbackJul 29, 2026
Easy to navigate no issues and items were available and in stock to ship!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vik
Site Experience FeedbackJul 29, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tonya
Site Experience FeedbackJul 29, 2026
This is the 2nd time I tried to apply for a Boscov's credit card. Both times, the site had an error after I entered all of my information,
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Abby
Site Experience FeedbackJul 29, 2026
I love the quality of the items
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jake
Site Experience FeedbackJul 29, 2026
The experience was fine however, the selection for the size is never good. They’re always sold out of my size.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
johnny420
Site Experience FeedbackJul 29, 2026
No problems whatsoever
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Kev
Site Experience FeedbackJul 29, 2026
Ok
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Lalesse
Site Experience FeedbackJul 29, 2026
Found the shoes I needed and wanted and got them at a fair price with free shipping
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 29, 2026
It was hard to put in credit card. I had to do it several times.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bee
Site Experience FeedbackJul 29, 2026
The website was super easy to use. I appreciate that I can use more than just one or two gift cards for a purchase!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
vi
Site Experience FeedbackJul 29, 2026
good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kate
Site Experience FeedbackJul 29, 2026
Couldn’t find items online in girls clothing that were in store
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJul 29, 2026
great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
I had no problems with the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jishnu
Site Experience FeedbackJul 29, 2026
Great experience. But when i was going to check out and clicked on the review button, it asked me to provide the payment info again. Basically, it staid in the same page. It happens to me earlier as well.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
The ordering process was very smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
REINA
Site Experience FeedbackJul 29, 2026
Shopping Boscov's is always an easy, exciting shopping spree!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joy
Post-Delivery FeedbackJul 29, 2026
All went well.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Banana
Site Experience FeedbackJul 29, 2026
Just fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Good experience. I usually shop at a store but utilized on line because the sale would expire before I had an opportunity to travel.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BAF
Site Experience FeedbackJul 29, 2026
Had a coupon that didn't work...but the coupon email didn't have any kind of expiration date that I could see. Not a big deal, the email came a couple months ago.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debbie
Site Experience FeedbackJul 29, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Robin
Site Experience FeedbackJul 29, 2026
Just a great company to work with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
No
Site Experience FeedbackJul 29, 2026
Bad. Promo code didn't work neither did 99 cent shipping
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pat
Site Experience FeedbackJul 29, 2026
Excellent - very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Super easy to shop online and place an online order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lou
Post-Delivery FeedbackJul 29, 2026
I tried a new product because Boscov offered free shipping. I wouldn't have tried it otherwise.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Cass
Site Experience FeedbackJul 29, 2026
Loved it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elaine
Post-Delivery FeedbackJul 29, 2026
Great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
JoJo
Site Experience FeedbackJul 29, 2026
My experience with the website was fantastic. I placed my order in minutes. My information was saved on the website and in a couple of clicks my order was placed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Post-Delivery FeedbackJul 29, 2026
I did tell family and friends 🧡
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Roni
Site Experience FeedbackJul 29, 2026
I always get quality merchandise at a great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RSamp
Site Experience FeedbackJul 29, 2026
Was an easy please and experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kit
Site Experience FeedbackJul 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kaycreason1988
Site Experience FeedbackJul 29, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cinnamon
Site Experience FeedbackJul 29, 2026
looking for specific brand name
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
My experience was very easy to do today
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 29, 2026
I love shopping at Boscovs store! The quality of goods is good,the prices are great .The clothing is sized well and good ,quality, good tailoring.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JJRadz
Site Experience FeedbackJul 29, 2026
The process was failry simple and liked that my Boscov’s account could be looked up.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8