Boscov's Customer Reviews
Boscov's holds a 9.5/10 overall rating and 7,633 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 89% | 89% |
 Neutral | 8% | 7% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 84% |
Neutral | 11% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 58,349
Lala
Site Experience FeedbackJul 30, 2026
The site keeps freezing up when I’m shopping, it’s very frustrating!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bella
Site Experience FeedbackJul 30, 2026
It was good I got what I needed!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJul 30, 2026
Ok so far
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ce
Site Experience FeedbackJul 30, 2026
I don't know yet
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJul 30, 2026
A
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ann
Site Experience FeedbackJul 30, 2026
So far so good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Al
Site Experience FeedbackJul 30, 2026
It was fine. Worked as expected.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
QUEENIE
Post-Delivery FeedbackJul 30, 2026
I would tell them to not expect a covered box upon delivery.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: N/A
Nan
Site Experience FeedbackJul 30, 2026
It was very easy to find the style of sneaker I was interested in.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Had to enter info more than once to get to end of process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Not that great
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 30, 2026
I really live shopping here
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ShellBee
Site Experience FeedbackJul 30, 2026
Kept glitching, had to enter credit card info numerous times.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mare
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ur fav bratz doll
Site Experience FeedbackJul 30, 2026
More coupon or deal codes should offered as well as free shipping
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
RonBoy
Site Experience FeedbackJul 30, 2026
Overall experience was great. Pricing, material, colors & style were right on point.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJul 30, 2026
As i said, you need to work on the web site, when buying apparel the colors choices are not displayed, you should make your page displays larger instead of a tiny window so costumers can get a better view of what theyre buying…you need to make it more user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sapphire
Site Experience FeedbackJul 30, 2026
It was very easy to purchase and use the checkout. I love Boscov's. They have want I wantrd.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bath mats
Post-Delivery FeedbackJul 30, 2026
I love the product I brought -very high quality. Also, a perfect match in color to my needs. Although, the toilet seat cover was too short for my lid :(
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 30, 2026
Positive experience. I’m only near a Boscov store in summer when at Jersey Shore since I live in Colorado. The store is always organized and the sales people are always helpful, friendly, and very pleasant.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lake19
Site Experience FeedbackJul 30, 2026
Great Sales and promos
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Krisha
Site Experience FeedbackJul 30, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Dar
Post-Delivery FeedbackJul 30, 2026
Everything GOOD.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Not interested in that
Site Experience FeedbackJul 30, 2026
Easy to work and I am 94.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Website was fine but a little clunky. The shipping option wasn't selectable in the cart for some of the items. Checkout was weird.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJul 30, 2026
Easy search bars to find items fast. Clear sale and discount tags on product pages. Simple layout for browsing main categories.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ivy
Site Experience FeedbackJul 30, 2026
It was very easy to navigate, could use more images for items as well as actual images, for example the different color ways for dresses didn’t show up, so you couldn’t know what it looked like.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lori
Site Experience FeedbackJul 30, 2026
Very easy to find items i was looking for.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 30, 2026
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
turtle
Site Experience FeedbackJul 30, 2026
it was a satisfactory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marshmallow
Site Experience FeedbackJul 30, 2026
Not the best website
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Satisfied Boscovs Customer
Site Experience FeedbackJul 30, 2026
Item was on sale but no additional discounts and this is a summer item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kay
Site Experience FeedbackJul 30, 2026
I had no problem
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 30, 2026
cant waiy for my cat sneakers. so cute
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boop
Site Experience FeedbackJul 30, 2026
I shop with Boscov's online and instore. I have always been very satisfied with the service. The employees in the store are always friendly and helpful. Online shopping is easy. I just love Boscov's!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
cjbrown183@yahoo.com
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Shell
Site Experience FeedbackJul 30, 2026
It’s a very “ busy” looking advertisement. Too much
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meli4U
Site Experience FeedbackJul 30, 2026
Good experience so far I'll be waiting for my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
me
Site Experience FeedbackJul 30, 2026
good price
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 30, 2026
I purchased 2 tops at the Boscov’s store. I like them very much and was looking for more tops made by the same company and I did!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tacy
Site Experience FeedbackJul 30, 2026
The website is easy to use. I used the categories to find what I am looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gab
Site Experience FeedbackJul 30, 2026
Good overall experience everything was easy this was my first purchase from online shopping with this merchant.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patricia
Site Experience FeedbackJul 30, 2026
Love the clothes. Should carry sizes larger than a 3x
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
NOLACRUIZER
Site Experience FeedbackJul 30, 2026
easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rob
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Shopper
Site Experience FeedbackJul 30, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Netsy
Site Experience FeedbackJul 30, 2026
Boscovs has a nice variety and quality merchandise.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PEdwards
Site Experience FeedbackJul 30, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
It was difficult trying to to get past review to actually place the order
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10