Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 9,665 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 85% |
 Neutral | 7% | 8% |
 Negative | 6% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 85% |
Neutral | 11% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 63,727
Lindy S.
Site Experience FeedbackSep 28, 2026
It was extremely easy to order online. Now i just go and pick up purchases, letting me get in and out quickly. I enjoy shopping in the store when I have the time, but when I know the brand I want,and know the size, ordering online is the way to go.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Staci
Site Experience FeedbackSep 28, 2026
Found what I needed at a great price and purchased 2 more of a top I bought in a Boscov's store in different colors.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunshine
Site Experience FeedbackSep 28, 2026
It's good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 28, 2026
i use and enjoy the website all the time.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dee
Site Experience FeedbackSep 28, 2026
I ordered a blue Jean skirt from another company. I ordered Size L but they sent me xxL. I thought of I will go to my reliable place I always shop( in the shop) but now I am busy and wanted to return the one I already have and wanted to get from Boscovs my favorite place.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pete
Site Experience FeedbackSep 28, 2026
No problems.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Josh
Site Experience FeedbackSep 28, 2026
Was seemless
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 28, 2026
The website does not work. I had to find the items in Google and from there go to Boscovs a buy them. The Boscovs sie does not show items. When I called customer service, they told me there is not tehc support or tech department to address the issue. A pitty, I woul dhave bought much more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 10
reeree
Site Experience FeedbackSep 28, 2026
I only had 1 problem with using the online ordering. I'm not able to use the $5 reward certificate. I tried to use it before but could not get it to work. I had no problem with ordering.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sh97087
Post-Delivery FeedbackSep 28, 2026
Great quality and price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Lori
Site Experience FeedbackSep 28, 2026
Shopping in s fine but had issues with Checkout. It doesnothave my boscovs credit card on file anymore. It mademevalidate it gave me an 8 numbers quickly to remember. Was difficult. It takes ok me thru signing n to my credit card account. I did this 4 times and clicked through approve the amount to my credit card but it kept Making me do it again.
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Omi
Site Experience FeedbackSep 28, 2026
Today my husband and I went to boscovs to buy our seasonal clothing needs. I used my birthday discount! And when I came home I ordered my seasonal bedding changes online and was able to use my birthday discount again! We also enjoy our chocolate treats while shopping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Julesverne
Post-Delivery FeedbackSep 28, 2026
Easy to order online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Kathy
Site Experience FeedbackSep 28, 2026
Very quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bij
Site Experience FeedbackSep 28, 2026
Had no problems using it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 28, 2026
Nothing
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
AnnGee
Post-Delivery FeedbackSep 28, 2026
They carry petite clothing and have a wide selection. Delivery is quick. I couldn't find some of the items pictured in the flyer. This time the color shown online wasn't accurate.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
SAPPHY
Site Experience FeedbackSep 28, 2026
ONLY GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lil
Site Experience FeedbackSep 28, 2026
I didn’t find place to apply my coupon for free gift from Clinique for the $37 purchase
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Anne
Site Experience FeedbackSep 28, 2026
Good experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jttelop
Site Experience FeedbackSep 28, 2026
No problem with the website at all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nata
Site Experience FeedbackSep 28, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackSep 28, 2026
Good prices, nice quality
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackSep 28, 2026
Great petite department
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pam
Site Experience FeedbackSep 28, 2026
I found what I was looking for easily and ordered it easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Boscov’s Shopper
Site Experience FeedbackSep 28, 2026
I had no problem finding what I was looking for and the ordering process was very easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shabu
Site Experience FeedbackSep 28, 2026
Outstanding Presentation
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 28, 2026
Very good, no issues. I was very happy my two coupons were accepted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 28, 2026
The shipment is not as quick as Amazon, but it was packaged nicely.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Ruth
Site Experience FeedbackSep 28, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carm
Site Experience FeedbackSep 28, 2026
Overall good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 28, 2026
Experience was ok no issue
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 28, 2026
I wanted to sign in but I didn't receive an email for a password reset
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 28, 2026
Everything went well no problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
none
Site Experience FeedbackSep 28, 2026
Everything was convenient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
See it first, try it on!
Post-Delivery FeedbackSep 28, 2026
Okay… must touch and see what you’re purchasing.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackSep 28, 2026
Love the lamp. Easy assembly. Just the right height for reading. Elegant looking. Bought 2 table lamps earlier this year and they are bright and beautiful. We got many comments on them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
compton
Site Experience FeedbackSep 28, 2026
it keeps freezing up and have to restart process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Mama
Site Experience FeedbackSep 28, 2026
Boscov’s is the best with fantastic customer service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aldajr
Site Experience FeedbackSep 28, 2026
Quick and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happygirl
Site Experience FeedbackSep 28, 2026
1st time using the web site and having things sent to my home so 🤷♀️
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike T
Site Experience FeedbackSep 28, 2026
Easy to shop and check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ralph
Site Experience FeedbackSep 28, 2026
Easy to use, if item comes in when they say, I'd say perfect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 28, 2026
Everything was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sillyjean
Site Experience FeedbackSep 28, 2026
Kept going back to my "old" account, very frustrating, did not recognize my old ID or password
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ed
Site Experience FeedbackSep 28, 2026
A little confusing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 28, 2026
Check out is extremely hard and painful. The site does not respond well
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Atina
Post-Delivery FeedbackSep 28, 2026
8qt air fryer at this price, is fantastic!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 6
Linda
Site Experience FeedbackSep 28, 2026
It was very easy and simple to get to.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 28, 2026
Grest
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10