Boscov's Customer Reviews
Boscov's holds a 9.5/10 overall rating and 7,651 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 89% |
 Neutral | 8% | 7% |
 Negative | 4% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 85% |
Neutral | 11% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 58,530
Kay
Site Experience FeedbackAug 1, 2026
So far so good. I was looking for a specific dress in a specific size and I found it easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Band Mom
Site Experience FeedbackAug 1, 2026
Not enough detail about product like overall dimensions
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Shar
Site Experience FeedbackAug 1, 2026
I found it to be a pleasant experience. I had no difficulties whatsoever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carm
Site Experience FeedbackAug 1, 2026
No problems, easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
I had an easy time shopping for the things I needed. The website was easy to use and very accessible. Great job!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B4T
Site Experience FeedbackAug 1, 2026
My experience was good overall. My only question is why are you using 'X's' in front of 'short, regular, and so on in the sizes of suit jackets? I don't understand that logic.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Frecko
Site Experience FeedbackAug 1, 2026
Saw the items I purchased in store didn’t have the sizes I needed. So I found it very easily online and purchased them.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Kathy
Site Experience FeedbackAug 1, 2026
Easy to find what I was looking for. Lots of choices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Young at heart
Site Experience FeedbackAug 1, 2026
Good products and prices.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 1, 2026
Easy to order and find jeans I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dd
Site Experience FeedbackAug 1, 2026
fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Val
Site Experience FeedbackAug 1, 2026
Good experience, very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cos
Site Experience FeedbackAug 1, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 1, 2026
Good, quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
Gpod
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BRENNIE
Site Experience FeedbackAug 1, 2026
I was able to find the items were looking for very easily but when checking out I had a hard time finding where to enter my reward certificate.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
great experience not able to find the sneakers in the store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
The website was easy to use check out was fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
Only a few items did not have pictures of all of the colors that were listed
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
SweetMess
Site Experience FeedbackAug 1, 2026
Was in the store but couldn't find the size we needed. Found it on the website and ordered. Very easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josie
Site Experience FeedbackAug 1, 2026
The site is very plain. Not enough choices on the menu where searching for items.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Rich
Site Experience FeedbackAug 1, 2026
N/a
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mine
Site Experience FeedbackAug 1, 2026
It was a good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Raphie’s Mom
Site Experience FeedbackAug 1, 2026
You don’t have an app.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
Was at store today shopping and doing online shopping. Very good exoerience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
no
Site Experience FeedbackAug 1, 2026
I had to use a different card to pay because your system did not accept my original one. So this is puzzling.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jh
Site Experience FeedbackAug 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackAug 1, 2026
I believe I found the item I was looking for today. I selected the wrong item on my previous order. I would appreciate better pictures.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackAug 1, 2026
Love Boscov’s and they have the best savings easy shopping online and shipping is always fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sky Star
Site Experience FeedbackAug 1, 2026
Easy shopping experience. Just like everything else the price is way up from last time I purchased this item last December.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
nonnie
Post-Delivery FeedbackAug 1, 2026
I ordered my shorts and they were precisely pictured online and was very pleased with the delivery time and product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Ruby
Site Experience FeedbackAug 1, 2026
It was good. I was able to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SS
Site Experience FeedbackAug 1, 2026
Im from York, PA and so glad I can shop online at one of my hometown stores. I buy a lot of your jewelry for gifts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
I'm pleased with the availability of the lampshades.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Janie
Site Experience FeedbackAug 1, 2026
It was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patsi
Post-Delivery FeedbackAug 1, 2026
I found a pair of capris that I love and purchased while in the Allentown store returning a pair that were too large. The sales people are always so nice and helpful. I like shopping there although it's about an hour from home.
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Pat
Site Experience FeedbackAug 1, 2026
Very easy to use for a shopper my age.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Lindy1215
Site Experience FeedbackAug 1, 2026
Easy to navigate and check out - great selection and prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kslamb60
Site Experience FeedbackAug 1, 2026
It was a bit difficult to find exactly what I was sear hung for but I found it a a good price
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EG
Site Experience FeedbackAug 1, 2026
Love shopping online and taking my time. you have a great inventory.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vern
Site Experience FeedbackAug 1, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Vinny
Site Experience FeedbackAug 1, 2026
Hopefully I recieve my purchase within the time promised
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jamie
Site Experience FeedbackAug 1, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
No problem
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Deb
Site Experience FeedbackAug 1, 2026
Easy to find the dresses I saw in store, but item seemed tight, so I thought I would try online and found them both.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
You should have been able to tell me right away that I closed acct ...I forgot
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
DEANIE
Site Experience FeedbackAug 1, 2026
EVERYTHING I ORDERED WAAS EASY TO ORDER. THX FOR MAKING IT EASY.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackAug 1, 2026
I am pleased with the website and have nothing else to share at this time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
It went smooth
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8