Boscov's Reviews - 7,251 Post-Delivery Reviews - 9.5/10
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 89% |
 Neutral | 8% | 8% |
 Negative | 3% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 85% |
Neutral | 12% | 11% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 57,260
Tee Mitch
Site Experience FeedbackJun 27, 2026
Found a product for my daughter at a better rate than competitors the website was quick and easy to use I will be shopping here again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ethan M
Site Experience FeedbackJun 27, 2026
I am very happy with Boscov's clothing selections and opened up a line of credit due to needed clothing and accessories at an affordable price. I was able to match all of the shirts and clothing I needed to the sizes which I bought in store. The online shopping experiance was seamless and I will definatly shop online again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alexander
Site Experience FeedbackJun 27, 2026
Site is slow to load, search feature is not great.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Great work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susan C.
Site Experience FeedbackJun 27, 2026
Boscov's website is very user friendly. I enjoy shopping online with Boscov's.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pink Lucy
Site Experience FeedbackJun 27, 2026
I found sheets for my grandchildren, that were reasonably priced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FOZSIE
Site Experience FeedbackJun 27, 2026
Fun
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Loyal Boscov’s Customer
Site Experience FeedbackJun 27, 2026
Easy to filter search
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DSL
Site Experience FeedbackJun 27, 2026
It was frustrating when I would look at an item and then go back to the page I was on. I couldn't pick up where I left off.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Pat
Site Experience FeedbackJun 27, 2026
The website was easy to maneuver. The price was good with the discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anita V
Site Experience FeedbackJun 27, 2026
Need larger and wider sizes for women's sneakers in store.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Pja
Site Experience FeedbackJun 27, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandy
Site Experience FeedbackJun 27, 2026
So easy to find selections, and prices are great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy customer
Site Experience FeedbackJun 27, 2026
Very easy to maneuver
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mag
Post-Delivery FeedbackJun 27, 2026
Customer service excellent would recommend Boscovs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
CstinAS
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sr. Shopper
Site Experience FeedbackJun 27, 2026
This order was easy to process. A few times in the past I had so much trouble verifying my account I ended up not continuing my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mickie
Site Experience FeedbackJun 27, 2026
I love to shop at Boscovs on line or in the store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T from Tenn
Site Experience FeedbackJun 27, 2026
Web site was easy to use. I was disappointed that the one pair of shoes I wanted was not in my size
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Naniemg1
Site Experience FeedbackJun 27, 2026
I think the shipping is a bit pricey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Very well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ann
Site Experience FeedbackJun 27, 2026
All went well to purchase sale items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paula
Site Experience FeedbackJun 27, 2026
Easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boscov Fan
Site Experience FeedbackJun 27, 2026
I have learned from the past to put in expiration date and CVV before the actual card number for payment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jen
Site Experience FeedbackJun 27, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Badger Mike
Site Experience FeedbackJun 27, 2026
Logging in move me away from the page where I was shopping. It was annoying to have to return. Other than that, it was fine.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Great no glitches
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mimi
Site Experience FeedbackJun 27, 2026
It was a bit hard for me only because I’m not familiar with doing online purchases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vigs
Site Experience FeedbackJun 27, 2026
I could not complete the purchase, as it continually sent me to a verification site for my credit card, and once I entered the texted code, it dumped me right back into the cart, and I had to enter the info all over again. I tried a different card, same loop. After multiple tries and frustration, I switched browsers. It started with the verification process, but on the 2nd try it went through. I cannot tell you how many times I came thisclose to walking away from the purchase.
- Overall Rating: 3
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
Shopster
Site Experience FeedbackJun 27, 2026
A bit slow website but overall ok
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue
Site Experience FeedbackJun 27, 2026
Happy with ease of placing order and sale pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Terry
Site Experience FeedbackJun 27, 2026
As usual I have no problem with ordering on line from your store. It's so convenient since I can't always get to the store to shop. The prices can't be beat.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
An
Site Experience FeedbackJun 27, 2026
It is easy to navigate, because I already know what I like.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fancyface
Site Experience FeedbackJun 27, 2026
Great experience and awesome discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FudgeQueen
Post-Delivery FeedbackJun 27, 2026
I found some very nice tee shirts for my Dad and brother, Fathers Day theme and Independence Day 250 years anniversary. The best part is they were all half off! They are good quality as well.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 27, 2026
I had to change my password because the password I had been using was not accepted. I tried many times and was very careful about entering it correctly. Unfortunately, you don't offer an option to see the password--that is very annoying.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Vicki
Post-Delivery FeedbackJun 27, 2026
I was looking at Tommy Hilfiger dresses online at another store and I got a pop-up showing me the boscov’s site and more dress options. It was exactly what I was looking for. I will shop Boscov’s again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Bonnie
Site Experience FeedbackJun 27, 2026
I have had a good experience shopping online. Items arrive in a timely manner and Boscov's gives enough time to return items to their local store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
EBH
Site Experience FeedbackJun 27, 2026
My account couldn’t be accessed so I checked out as a guest.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josie
Site Experience FeedbackJun 27, 2026
Due to my health, I rely on on-line shopping & I am so thankful for it. I particularly like Boscov's because I could always count on great quality & sizing & I'm always extremely satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LINDEEE
Site Experience FeedbackJun 27, 2026
I had trouble with the internet from my end. We have poor reception and connectivity.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beach baby
Site Experience FeedbackJun 27, 2026
It was great. I found what I wanted and the items were on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
I was very happy to see the 20% discount, which encouraged me to purchase today.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mrs. LAS
Site Experience FeedbackJun 27, 2026
Easy to use. Great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Deblyn
Site Experience FeedbackJun 27, 2026
Easy quick good sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Site Experience FeedbackJun 27, 2026
Should be able to see password after you type it! Item wasn't in stock for pickup and being charged shipping...
- Overall Rating: 3
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
W
Site Experience FeedbackJun 27, 2026
It was fine
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
It was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10