Boscov's Customer Reviews
Boscov's holds a 9.5/10 overall rating and 7,669 verified post-delivery reviews on Bizrate.
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 8% | 7% |
 Negative | 4% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 85% |
Neutral | 11% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 58,628
Susie Q
Site Experience FeedbackAug 2, 2026
Boscovs is My Favorite Store! Love shopping online,Never a Problem,Quick,Easy,and Free Shipping!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KSoll
Site Experience FeedbackAug 2, 2026
Website is a bit outdated and needs improvement, but I was able to find what I needed.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Boscov's shopper gal
Site Experience FeedbackAug 2, 2026
Easy to navigate, search function worked perfectly. The lack of pictures on curtains made it a bit challenging to make sure I was getting what I wanted. Perhaps better lighting, different views, more closeup.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shar4819
Site Experience FeedbackAug 2, 2026
The only problem I had was changing my Mastercard to a new one. Would not accept and I had to use a different card.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rena
Site Experience FeedbackAug 2, 2026
?
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
TAnnie
Site Experience FeedbackAug 2, 2026
I applied a 10 or 15 %discount code, but it wasn’t accepted 🤷♀️
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patty
Site Experience FeedbackAug 2, 2026
Website was easy to maneuver and find information regarding customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
RF
Site Experience FeedbackAug 2, 2026
I had trouble using PayPal to check out. It wouldn't allow me to, despite checking the button for it. It required me to enter my credit card info, so I ended up having to pay by credit card instead.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meeks
Site Experience FeedbackAug 2, 2026
It was ok just not slot to choose from
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo
Site Experience FeedbackAug 2, 2026
The website is easy to navigate, but coupons should be stackable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peanut
Site Experience FeedbackAug 2, 2026
Ordered Home Products for a Wedding Shower for My Grandaughter!! Was Satisfied, but Internet Was Slow Trouble a bit saying this sight was unavailable!!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
It was really easy to order. Now I will wait till I get my products in the mail
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
I like Boscovs but wish your website had all of your merchandise on it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
All good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sammi
Site Experience FeedbackAug 2, 2026
Easy and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hal
Site Experience FeedbackAug 2, 2026
Great speed and ease of use. Love the selection of items!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 2, 2026
Terrible time at checkout, had to have code resent 5 or 6 times I was ready to ancestor order
- Overall Rating: 3
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Keifferz
Site Experience FeedbackAug 2, 2026
Shipping tax !!!!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sue
Site Experience FeedbackAug 2, 2026
I simply googled best pots and pans and boscov's site popped up, further refined to stainless steel. A Farberware option was a choice. I have a well used Farberware pot that is over 50 years old, and that made the decision easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Very good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandy
Site Experience FeedbackAug 2, 2026
Easy to use, search, and filter. I was able to order pants in the color I wanted that was not in the store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JR
Site Experience FeedbackAug 2, 2026
website is attractive and well-organized, but there was a lot of latency when I moved to the next page of the clearance items
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
TBC
Site Experience FeedbackAug 2, 2026
Quick, easy and paying with Paypal made very easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
web is very hard to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ava
Site Experience FeedbackAug 2, 2026
I had a good experience shopping here. I was looking for a bag for a gift and everywhere else charged double the price for the same bag.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Tye
Site Experience FeedbackAug 2, 2026
Great experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Vern
Site Experience FeedbackAug 2, 2026
All good deals!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kathy
Site Experience FeedbackAug 2, 2026
I was extremely happy with the shopping, ordering and execution of payment ease
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackAug 2, 2026
I found everything I needed. But the website lags
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tigger
Site Experience FeedbackAug 2, 2026
Good deals and shipping charge!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John
Site Experience FeedbackAug 2, 2026
Very easy to use Great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CHARLIE
Site Experience FeedbackAug 2, 2026
OK
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leonora
Site Experience FeedbackAug 2, 2026
I was easily able to locate the products online and easily apply my discount. I had examined the items previously in the store. They were of very high quality but were not available in the store today so I ordered online and expect them in a few days. I have compared prices and quality and am very impressed with Boscov's. There was also a $.99 shipping offer so I am exceptionally pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mac
Site Experience FeedbackAug 2, 2026
conveient good sale
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Stella
Site Experience FeedbackAug 2, 2026
The website is easy to maneuver and categories are easily found. An abundance and diversity to choose from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Monie
Site Experience FeedbackAug 2, 2026
Good experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Connie
Site Experience FeedbackAug 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maryc
Post-Delivery FeedbackAug 2, 2026
Brassiere Boscov's has the brassiere that I want that's hard to find and it's very comfortable so I'm glad that they are in business and I hope to continue to get the same product from them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Busy mom
Site Experience FeedbackAug 2, 2026
The selection of clothing is great! The only issue I have is the brochure and store register clerk said I would get 15% discount on any purchases I made within 30 days of opening the account but this purchase did not give me the 15% discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
ease of sorting by size and price as I always search low to high
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Laverne
Site Experience FeedbackAug 2, 2026
I usually shop in store . They did not have the product I wanted so I ordered it online. Very easy to what I wanted and place my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Always love boscov
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
peddiedoe
Site Experience FeedbackAug 2, 2026
I came to the site for the first time because of the prices compared to other online sites. There was a 99 cent shipping also that caught my eye so I purchased more than I planned. Thank you for being affordable!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 2, 2026
Trying to get return info no-one will reply
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: N/A
- Customer Support: 1
Online Shopper
Site Experience FeedbackAug 2, 2026
Easy. To use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fran
Site Experience FeedbackAug 2, 2026
Quick and easy search options, helping me find what I needed without having to search through 100s of items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brandi
Site Experience FeedbackAug 2, 2026
It was easy and helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10