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Boscov's Reviews - 7,118 Post-Delivery Reviews - 9.5/10

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Certified
Most Current Certification:
Jun 16, 2026
The country's largest family-owned department store, Boscov's offers a variety of items ranging from clothes to electronics. We also have a bridal registry and a beauty center.

Boscov's Rating

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Post-Delivery Feedback - 7,118 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

88%88%
Neutral rating icon

Neutral

8%9%
Negative rating icon

Negative

4%4%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

9.4 out of 10

Site Experience Feedback - 49,741 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%85%
Neutral rating icon

Neutral

12%11%
Negative rating icon

Negative

5%4%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Boscov's

Showing 1 - 50 of 56,859

  • Lis

    Site Experience Feedback

    Jun 15, 2026

    Website ran normally and smoothly today, wish there were more men’s larges available in the America t shirts at Vineland for pick up but no big deal!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mal

    Site Experience Feedback

    Jun 15, 2026

    My card could not be "verified" even after verifying with code. I had to use a different card that I didn't want to use. Everything else was easy and fluid.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Erin

    Site Experience Feedback

    Jun 15, 2026

    I purchased sheets in store 2 days ago and loved them so much that I bought myself another set and my son a set. They were easy to find and purchase online.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Mike

    Site Experience Feedback

    Jun 15, 2026

    Good experience but only looking for men's shorts

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    very good experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • The goat

    Site Experience Feedback

    Jun 15, 2026

    Easy to navigate and this is done on my phone

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Honey

    Site Experience Feedback

    Jun 15, 2026

    just lost my cart for a bit before order but got it back. Also had to change order to add discount coupon and that worked out too. thanks

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Pat

    Site Experience Feedback

    Jun 15, 2026

    IT WAS JUST FIND

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    Great selection in girls summer wear.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    N/A

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    Easy to use. Like shopping at Boscovs

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Beaner

    Site Experience Feedback

    Jun 15, 2026

    Great website! Eady to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jibs

    Post-Delivery Feedback

    Jun 15, 2026

    It was what I expected and really like your packaging. Well done!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    I had a little issue placing my order because I checked out as a guest.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lisa

    Site Experience Feedback

    Jun 15, 2026

    Good experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • memo

    Site Experience Feedback

    Jun 15, 2026

    all was good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lulu

    Site Experience Feedback

    Jun 15, 2026

    I found it easy to find what I wanted.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Terlyn

    Site Experience Feedback

    Jun 15, 2026

    I found exactly what I was looking for. Also found a Penn State item for my husband. Overall, a positive experience.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 15, 2026

    NA

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Michelle

    Site Experience Feedback

    Jun 15, 2026

    Ease of finding what I wanted

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BeBe

    Post-Delivery Feedback

    Jun 15, 2026

    Online ordering was easy and non-problematic. Arrived in a timely manner and items were the items ordered.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Sully

    Site Experience Feedback

    Jun 15, 2026

    Totally good experience as there is no Boscov’s in my are

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    Bad system said account was still active but when I call customer service found out account closed. Need systems to be in agreement right off bat not st check.out

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • .

    Site Experience Feedback

    Jun 15, 2026

    .

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Mama

    Site Experience Feedback

    Jun 15, 2026

    Shopping on-line experience was good until checkout. The site kept sending me to a page to apply for a Boscovs credit card. Frustrating!! Very hard to figure out how to get back to my order and to pay. No “x”, “no thanks” or close button. Almost quit trying before I finally hit the back arrow.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Shirl

    Site Experience Feedback

    Jun 15, 2026

    The stores clogging and merchandise is of great quality and priced fairly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    Would like Boscovs to remember my Boscovs credit # so I do not have to type it in each time

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Doodle

    Post-Delivery Feedback

    Jun 15, 2026

    Loved the couch cover and love seat cover. Nice quality and very pretty and comfortable.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Art G

    Site Experience Feedback

    Jun 15, 2026

    Quick and easy 👍🏻

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • no nickname

    Site Experience Feedback

    Jun 15, 2026

    It has been confusing since didn't place my order on my first visit to the site.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bubba

    Site Experience Feedback

    Jun 15, 2026

    Thanks for your work

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • No thanks

    Site Experience Feedback

    Jun 15, 2026

    I thought I was going to get a discount. I entered code 15FORDAD

    • Overall Rating: 6
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Wuffer

    Site Experience Feedback

    Jun 15, 2026

    No problems. Lots of colors to choose from in the style I like at a great price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jo-Anne

    Site Experience Feedback

    Jun 15, 2026

    Always great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Suzi from Erie, PA

    Site Experience Feedback

    Jun 15, 2026

    Boscov’s is the Best! Great selection, wonderful associates and the quality of the items are always superb. I have never had to return an item.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BRENDA

    Site Experience Feedback

    Jun 15, 2026

    ALL GOOD

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lee

    Site Experience Feedback

    Jun 15, 2026

    Happy to find the sneakers I like.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • No

    Post-Delivery Feedback

    Jun 15, 2026

    The item purchased was smaller than expected. I ordered the same size Capricorn as I was wearing but the new Capricorn did not fit.

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    Great website

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • shopper

    Site Experience Feedback

    Jun 15, 2026

    I enjoy shopping your website. You have everything you could ask for!! Very Enjoyable to shop!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Josie

    Site Experience Feedback

    Jun 15, 2026

    Good selection of items at very reasonable prices.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Pam

    Site Experience Feedback

    Jun 15, 2026

    Very good, no issues.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Barb

    Site Experience Feedback

    Jun 15, 2026

    Very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Anita

    Site Experience Feedback

    Jun 15, 2026

    Anita

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Jc's wife

    Site Experience Feedback

    Jun 15, 2026

    It Was an easy process

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Peggy

    Site Experience Feedback

    Jun 15, 2026

    Everything was done in less than 5 minutes

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • DJ

    Site Experience Feedback

    Jun 15, 2026

    Purchasing and browsing items on the website was fine.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fire Bill

    Site Experience Feedback

    Jun 15, 2026

    This is my first time on this site and my first order. The price of my purchase seemed very reasonable.

    • Overall Rating: N/A
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    Everything was good!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
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