Boscov's Customer Reviews
Boscov's holds a 9.5/10 overall rating and 7,687 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 8% | 7% |
 Negative | 4% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 85% |
Neutral | 11% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 58,652
Chole
Site Experience FeedbackAug 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Mandilyn81
Site Experience FeedbackAug 3, 2026
It was an overall good experience was easy to shop and check out I liked the clearance sale items being easily posted and accessible
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kathy
Post-Delivery FeedbackAug 3, 2026
As of Boscas i can always find something that I'm looking for even when I can't find anything in any other store i know Bosco still have it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Happy shopper
Site Experience FeedbackAug 3, 2026
Good experience no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brad Order 1
Site Experience FeedbackAug 3, 2026
Everything went smooth and I would use the website to purchase again.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MaryL
Site Experience FeedbackAug 3, 2026
There is a delay when I remove an item from my cart. Overall I like apparel for sale.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kk
Site Experience FeedbackAug 3, 2026
Today I received a Boscov’s catalog and scan the QR code including in it to make my purchase which took me directly to the apparel I wanted to buy. It was an easy process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
Love the old fashioned great customer service, one of my favorite stores!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liliana
Site Experience FeedbackAug 3, 2026
First time in this site and first time I hear of this store. I feel like the products picked don't have many choices of other colors.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nancy
Post-Delivery FeedbackAug 3, 2026
I really like the curtains I bought. They were very well made and look beautiful in my home.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
NayNay71
Post-Delivery FeedbackAug 3, 2026
The t-shirt and skort fit great and were new. All three tank tops were extremely long in the torso (even though they were petite size), fit tighter than expected and one had marks on it as thought it had been worn and returned.
- Overall Rating: 3
- Would Shop Here Again: 2
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: N/A
elvis
Post-Delivery FeedbackAug 3, 2026
great products and great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
BK
Site Experience FeedbackAug 3, 2026
Always a good experience with Boscov's
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
I have none.
Site Experience FeedbackAug 3, 2026
Good. Everything went smoothly. Usually I call boscov’s ordering dept to place the order but decided to order online which turned out to great.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Bobbie
Site Experience FeedbackAug 3, 2026
Trouble getting back to Cart.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JWA
Site Experience FeedbackAug 3, 2026
A little difficult to find store with item in stock for pick up
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
jake
Site Experience FeedbackAug 3, 2026
pretty easy to find what,ypu want woth search bar
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Snowpetal
Site Experience FeedbackAug 3, 2026
I love their sales!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Toni
Site Experience FeedbackAug 3, 2026
Very easy to find what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Love Boscovs
Site Experience FeedbackAug 3, 2026
Website is easy to use. Info needed for shipping very organized. The chance to review and or change your order is very helpful just in case you change your mind. Sometimes I get too many ads in the same week.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
All good so far.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Joyful
Post-Delivery FeedbackAug 3, 2026
So much selection and such great prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Patty
Post-Delivery FeedbackAug 3, 2026
I loved both pair of pants I ordered but one pair obviously had been worn by someone and returned. There was a candy bar wrapper in the pocket.
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 9
- Customer Support: 9
Kathy
Site Experience FeedbackAug 3, 2026
I am very happy with Bosco's web site. It is verry easy to follow and you can see the products clearly. Check out is easy.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynn
Site Experience FeedbackAug 3, 2026
It was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tiger Lily
Site Experience FeedbackAug 3, 2026
Was looking for pajamas for vacation and for a birthday gift. I found exactly what I needed and they were on sale too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Babs
Site Experience FeedbackAug 3, 2026
It was very good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Rehoboth Happy
Site Experience FeedbackAug 3, 2026
Very good website easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Posty
Site Experience FeedbackAug 3, 2026
Website is easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
saleema70
Site Experience FeedbackAug 3, 2026
I love the ease of use the website was very easy to navigate, the products are detailed with customers reviews that which helped my decision
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 3, 2026
Good experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Teacher
Site Experience FeedbackAug 3, 2026
I was disappointed that Boscovs does not seem to have the abundance of products they used to have. I checked two other stores before deciding on Boscovs. The price was good.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 3, 2026
Just a little difficult when you go to delete an item. It doesn’t really let you delete it. You have to save it for later.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackAug 3, 2026
Overall good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dottie
Site Experience FeedbackAug 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mac
Site Experience FeedbackAug 3, 2026
Never had an issue with any purchase I’ve ever made at Boscov’s
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
Very easy to order. Wish shipping charges weren't so high
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jen
Site Experience FeedbackAug 3, 2026
Very easy to navigate website and find what I'm looking for. There was also a very great selection of products that I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ccd
Site Experience FeedbackAug 3, 2026
Knew exactly what I was looking for and found it easily. Checkout was simple and glad they will be shipped to my home
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Storey
Site Experience FeedbackAug 3, 2026
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
UncleG44
Site Experience FeedbackAug 3, 2026
It was straight forward. I had no problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
Friendly salesman Ed in furniture department
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cheryl814
Site Experience FeedbackAug 3, 2026
I thought the Halloween sar would be perfect for Halloween
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 3, 2026
As always, good experience both on-line and in store. Boscov's is my favorite place to shop for clothes and household items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ROKAKA FROOT
Site Experience FeedbackAug 3, 2026
Pretty cool
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Queenie
Post-Delivery FeedbackAug 3, 2026
I never heard of Boscov's until now! Very happy that I could find exactly what I had been searching for, thank you!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Evo
Site Experience FeedbackAug 3, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 3, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dena Beth
Site Experience FeedbackAug 3, 2026
Clear & went directly to what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10