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Boscov's Reviews - 7,147 Post-Delivery Reviews - 9.5/10

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Certified
Most Current Certification:
Jun 20, 2026
The country's largest family-owned department store, Boscov's offers a variety of items ranging from clothes to electronics. We also have a bridal registry and a beauty center.

Boscov's Rating

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Post-Delivery Feedback - 7,147 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

88%88%
Neutral rating icon

Neutral

8%8%
Negative rating icon

Negative

4%4%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

9.4 out of 10

Site Experience Feedback - 49,836 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%85%
Neutral rating icon

Neutral

12%11%
Negative rating icon

Negative

5%4%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Boscov's

Showing 1 - 50 of 56,983

  • Day

    Site Experience Feedback

    Jun 19, 2026

    It was easy & found all reasonably priced items

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Becky Jo

    Site Experience Feedback

    Jun 19, 2026

    Website could be better with being able to click on pictures to enlarge. Otherwise, I love Shopping @ Boscov's.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kim

    Site Experience Feedback

    Jun 19, 2026

    Easy to use website easy check out process

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MEW

    Site Experience Feedback

    Jun 19, 2026

    Did not like some of the descriptions

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Char

    Post-Delivery Feedback

    Jun 19, 2026

    I was so happy to find 2XL tall T-shirts for my husband! Ans as an added bonus, they were on sale! They are IZOD, which he has had before, and they launder great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Cobi

    Site Experience Feedback

    Jun 19, 2026

    Filter options should be more extensive

    • Overall Rating: 7
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • grandmom

    Site Experience Feedback

    Jun 19, 2026

    Very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • N/A

    Site Experience Feedback

    Jun 19, 2026

    I was a little confused at the checkout page.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Curlie

    Site Experience Feedback

    Jun 19, 2026

    During online shopping, frequently, when returning to the last place looked at, the website takes you all the way back to the very beginning of the advertisement and it’s a full start over process.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 19, 2026

    I believe shipping should be free if the items aren't available at the store I shop or Boscov's should have ship to store options

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Dl nj

    Site Experience Feedback

    Jun 19, 2026

    Found everything I need

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fat lady

    Site Experience Feedback

    Jun 19, 2026

    I’m disappointed the 10% coupon wasn’t texted to me. Also shipping is high.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • LT

    Site Experience Feedback

    Jun 19, 2026

    Over good experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kepola

    Post-Delivery Feedback

    Jun 19, 2026

    I stumbled across Boscov’s and it was the most amazing stumbling I have ever done while researching cost, and price and quality of brand items. I have never been so happy with a department store in my life that gave me absolute the best quality at the absolute lowest amazing cost I will never shop anywhere again and I wish I had a location where I lived in Texas.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 19, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bruno

    Site Experience Feedback

    Jun 19, 2026

    It went very well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Beets

    Site Experience Feedback

    Jun 19, 2026

    Signed up for text message for 10% discount but did not get it

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 19, 2026

    Easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • tootsie

    Site Experience Feedback

    Jun 19, 2026

    Website was improved and much easier to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 19, 2026

    No problem.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cloey

    Site Experience Feedback

    Jun 19, 2026

    It was very easy to find what i wanted. Checkout was easy to manage.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dally

    Site Experience Feedback

    Jun 19, 2026

    I couldn’t pay with PayPal so I called the store and the person that attended me was very courteous and helpful. I wish I had written down his name. I called today, Friday 19 at 7 PM.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Theresa

    Site Experience Feedback

    Jun 19, 2026

    I've had no trouble.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Steaver

    Site Experience Feedback

    Jun 19, 2026

    Nice

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kim

    Site Experience Feedback

    Jun 19, 2026

    It was fine .

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 19, 2026

    No problem, the sale items was a nice price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • B/A

    Site Experience Feedback

    Jun 19, 2026

    N/A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chris

    Site Experience Feedback

    Jun 19, 2026

    I am satisfied. No problems.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dra. Cuevas

    Site Experience Feedback

    Jun 19, 2026

    Great

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Jan

    Site Experience Feedback

    Jun 19, 2026

    Other than the confusion at checkout, it was easy and a pleasant experience. Product pricing was as expected.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • No Comments

    Site Experience Feedback

    Jun 19, 2026

    Detailed clothing measurements would be helpful.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 19, 2026

    very good

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 19, 2026

    Always a good experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • 62nd HP

    Site Experience Feedback

    Jun 19, 2026

    We love Boscovs

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Burg

    Site Experience Feedback

    Jun 19, 2026

    Boscov's has the best selection around. We would be lost without them!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 19, 2026

    Easy to purchase items accordingly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mdgranny

    Post-Delivery Feedback

    Jun 19, 2026

    Boscov never disappoints. I loved the long zip robe when I saw it in another size at the store. I was pleased to find that it was available online in my size. The ordering could not have been simpler and the robe exceeded expectations. The one thing I love about Boscov’s is that if an item doesn’t meet what I had expected, I can return it at the store and always receive a pleasant thank you when the transaction is finished.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 19, 2026

    It was great. Very easy to navigate.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • PricklyPear

    Site Experience Feedback

    Jun 19, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JulieK

    Site Experience Feedback

    Jun 19, 2026

    Good experience

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Pam

    Site Experience Feedback

    Jun 19, 2026

    I found what I was looking for and was able to pick it up in the store

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Howdy

    Site Experience Feedback

    Jun 19, 2026

    Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Patti

    Site Experience Feedback

    Jun 19, 2026

    Everything was smooth, except went to put in coupon and said not valid. I received the coupon with my last order. It was a welcome to the Boscov’s Family

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Trip

    Site Experience Feedback

    Jun 19, 2026

    Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • r a morgan

    Site Experience Feedback

    Jun 19, 2026

    Boscovs website is easier to utilize than some others I've encountered.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • StephSki

    Site Experience Feedback

    Jun 19, 2026

    Experience was good! Easy to find what I was looking for and the checkout process was easy as well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ohhdonna61

    Post-Delivery Feedback

    Jun 19, 2026

    I wanted a specific skort in black, Boscov’s had my Skort & I got a very nice tank top too!! Plus FREE shipping!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 19, 2026

    No issues

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ray

    Post-Delivery Feedback

    Jun 19, 2026

    Boscov’s is the place to shop nice and helpful staff have everything I need

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Mydedeye

    Site Experience Feedback

    Jun 19, 2026

    Every thing went as expected. Easy site and order was easy to place

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »