Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 11,481 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 87% |
 Neutral | 7% | 7% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 12% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 66,920
Cocoa
Site Experience FeedbackNov 13, 2026
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chom
Site Experience FeedbackNov 13, 2026
Over all is good but should be able to select showing 100-200 items in one page instead of click to next page. That would help saving time with products selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shelly
Site Experience FeedbackNov 13, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo Jo
Site Experience FeedbackNov 13, 2026
Easy to get into, shop & Purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
easy to navigate site, would like to see paypal as a payment option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
I think the website is very good and that very good legitimate website and they are a good store
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 13, 2026
Website was easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
M23
Site Experience FeedbackNov 13, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandi
Site Experience FeedbackNov 13, 2026
It’s a little difficult to pull up what you asking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Countrygirl
Site Experience FeedbackNov 13, 2026
Easy to find what I was interested in buying at a discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Delaine
Site Experience FeedbackNov 13, 2026
My experience with Boscov’s we’re very nice. I saw a lot of things that I would like to order. and I also placed order for some items and will be back to order again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Phat1
Site Experience FeedbackNov 13, 2026
n/a
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tweaky
Post-Delivery FeedbackNov 13, 2026
I thought I was ordering one color, but it turned out to be another color. I considered returning the jeans, but decided to keep that color anyway, and I then ordered the original color I wanted in the first place. I now have my favorite jeans in every color !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Marian
Post-Delivery FeedbackNov 13, 2026
This was a half price deal. So happy with it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
Great and happy with pricing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Val
Site Experience FeedbackNov 13, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JohGSh
Site Experience FeedbackNov 13, 2026
very easy to use!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Sandy
Site Experience FeedbackNov 13, 2026
odering was easy along with pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JS in Erie, PA
Site Experience FeedbackNov 13, 2026
It was a bit slow to sign it but I am glad I was able to still use my 15% off code that expired on 11/13. And Walmart didn’t have what I wanted anyway.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackNov 13, 2026
The Jeans are for my wife. we went to granite run store they none left in her size 10. so i went online and made her day and bought them for her. And I'm thrilled I was still able get these Online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
#680
Site Experience FeedbackNov 13, 2026
Wanted to utilize my Boscov's card and a coupon for my first purchase on line. Found shopping at Boscov's webpage easy to navigate and description of products extremely helpful.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 13, 2026
Could not find where to put my reward in to be taken off my total. There was only “Promotions” and no where to put gift cards or rewards when I was trying to place my Online order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
739296mom
Site Experience FeedbackNov 13, 2026
boscovs is always reasonably pr
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Pat
Site Experience FeedbackNov 13, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
pretty easy to negotiate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
P
Site Experience FeedbackNov 13, 2026
easy to use!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
ordered for a friend at different address can i get free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bennie
Site Experience FeedbackNov 13, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
No complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 13, 2026
I found Boscov's on line. Never heard of them, placed my order, very pleased with my purchase. I will order again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 13, 2026
Was having an issue placing my order. I kept on receiving an error message saying my phone number had to include only digits. The phone number had dashes automatically. This was very annoying,
- Overall Rating: 2
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
Better than last time. You must have fixed the glitches
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Tata
Site Experience FeedbackNov 13, 2026
It would not let me check in and I had to enter information 4+ times.
- Overall Rating: 3
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
JB
Site Experience FeedbackNov 13, 2026
It kept kicking me off. I guess I took too long ?
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynn
Site Experience FeedbackNov 13, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bunny
Site Experience FeedbackNov 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MARYB
Site Experience FeedbackNov 13, 2026
HAD DIFFICULTY MOVING FROM ORDER IN CART TO CONTINUE SHOPPING. NOT ALL FILTERS WERE WORKING--- IE ASKED FOR SPECIFICALLY FLEECE SHEETS BUT FLANNEL WERE INCLUDED
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JG
Site Experience FeedbackNov 13, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
Payment issues initially then resolved
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Lori
Site Experience FeedbackNov 13, 2026
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Heathe
Site Experience FeedbackNov 13, 2026
The website needs help, lots of options for different colors don’t show up, the website in general is difficult to navigate
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackNov 13, 2026
I went online to find a size the local store did not have today.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerri
Post-Delivery FeedbackNov 13, 2026
It was easy to place my order on the web and delivery was expected and I absolutely love my new jeans.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mike
Site Experience FeedbackNov 13, 2026
All was good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
Easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Precious
Site Experience FeedbackNov 13, 2026
100% no issues. No worries.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Arline
Site Experience FeedbackNov 13, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CK
Site Experience FeedbackNov 13, 2026
Love Boscov’s. Always check their web site first when making almost any purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KM
Site Experience FeedbackNov 13, 2026
Good experience. Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10