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Boscov's Reviews - 7,204 Post-Delivery Reviews - 9.5/10

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Certified
Most Current Certification:
Jun 24, 2026
The country's largest family-owned department store, Boscov's offers a variety of items ranging from clothes to electronics. We also have a bridal registry and a beauty center.

Boscov's Rating

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Post-Delivery Feedback - 7,204 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

88%88%
Neutral rating icon

Neutral

8%8%
Negative rating icon

Negative

4%4%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Site Experience Feedback - 49,671 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%84%
Neutral rating icon

Neutral

12%11%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Boscov's

Showing 1 - 50 of 56,875

  • Dramaqueen71

    Site Experience Feedback

    Jun 23, 2026

    Website was very easy to use. I found exactly what I needed. Checkout process was clear and simple. Prices were very good. Product selection was excellent.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Doddlebug

    Site Experience Feedback

    Jun 23, 2026

    The website was not it's normal today. It took me three tries to place my order, which is not normal.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    Good experience finding size and clothing brand

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Truessence4ever

    Site Experience Feedback

    Jun 23, 2026

    I’m excited to find a king size 18” waterproof mattress protector which I believe will fit perfectly. When the website offered a discount and didn’t receive it at checked out I was ngiven a disappointed I didn’t receive it upon checking out or before completing the payment.🤔

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dixie47

    Site Experience Feedback

    Jun 23, 2026

    Quick and easy

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Kathy

    Site Experience Feedback

    Jun 23, 2026

    Iam very happy with the ease of ordering ol

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Irishgal167

    Site Experience Feedback

    Jun 23, 2026

    Everything was excellent

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    Ask too many questions

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Joni

    Site Experience Feedback

    Jun 23, 2026

    The overall shopping experience was much better than expected. Looking for items went smoothly and found everything I was looking for. Getting discount was easy, application of discount was easy. Checkout and shipping was no problem. It all went very well. Thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • LadyHooker

    Site Experience Feedback

    Jun 23, 2026

    I love Boscovs period.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nan

    Site Experience Feedback

    Jun 23, 2026

    No problems.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    Easy to use -

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mrsde

    Site Experience Feedback

    Jun 23, 2026

    Not user friendly. Wouldn’t except my email

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • NanMar

    Site Experience Feedback

    Jun 23, 2026

    Very smooth ordering and checkout!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MamaBear2

    Site Experience Feedback

    Jun 23, 2026

    I love boscovs. I could not tell from the paper flyer if the sale this Saturday was online or just in store, but I do not want to miss getting these products. Boscovs has by far thee most comfortable, quality, cost efficient clothing my family has ever shopped for. Kudos to all you do.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SONY

    Site Experience Feedback

    Jun 23, 2026

    GOOD SALE

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Winnie

    Post-Delivery Feedback

    Jun 23, 2026

    Goo

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mir

    Site Experience Feedback

    Jun 23, 2026

    Quick easy, even got 10% off

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Elon

    Site Experience Feedback

    Jun 23, 2026

    I love that Boscov has some of the best prices on product I shop for.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • GrandmaPJ

    Site Experience Feedback

    Jun 23, 2026

    I had a 89th & Madison cardian that I have had for years and just loved the softness of it and the style. You didn't have one quite like it but decided to order this one.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • PR

    Site Experience Feedback

    Jun 23, 2026

    The website was easy to navigate, applying a code for a discount and the checkout was fast! I absolutely love the variety of products boscovs has to offer.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bobby

    Site Experience Feedback

    Jun 23, 2026

    Website is easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • rock19086

    Site Experience Feedback

    Jun 23, 2026

    Roll over doesn't work. After viewing an item, you should be able to go back to the page where you found the item.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Sue

    Site Experience Feedback

    Jun 23, 2026

    read the page prior and you will see my experience.

    • Overall Rating: 1
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 4
    Full ratings for this review »
  • MaryL

    Site Experience Feedback

    Jun 23, 2026

    The petite sizing is not consistent. I normally would wear a large petite however I I had to return several dresses that were too small. Dresses made by Dash studios marked XLg were too big. Perhaps state on the garment when it it more form fitting and/or generously cut.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • El Lobo

    Site Experience Feedback

    Jun 23, 2026

    Fairly easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SD

    Site Experience Feedback

    Jun 23, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dee

    Site Experience Feedback

    Jun 23, 2026

    Great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chippy

    Site Experience Feedback

    Jun 23, 2026

    I appreciate getting texts for items on sale in my size.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Juice

    Site Experience Feedback

    Jun 23, 2026

    I like boscovs I just have a hard time getting to store i don’t drive much. Wish they were closer to me.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Deb

    Site Experience Feedback

    Jun 23, 2026

    Nice, easy

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Terri

    Site Experience Feedback

    Jun 23, 2026

    My only concern was that I bought two dresses and two different colors but the picture stayed the same... I bought a pink and black dress and a blue and green dress but the picture stayed black and pink.. Was a bit confusing But I love these dresses.. I have lost weight and the ones I have are extra large and I wanted a smaller size in the same dress.. The price was excellent!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    My first attempt did not go through had to reorder

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Jenlin

    Site Experience Feedback

    Jun 23, 2026

    All good, would have liked free shipping to home

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gardenjen

    Post-Delivery Feedback

    Jun 23, 2026

    I saw a shirt I lived in a local store but it was too short for me in my usual petite size. When I did a google search I noticed that Boscov’s carried it in a regular missed size. I ordered it easily & it came exactly as expected & in a reasonable time.

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    It was fine.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Happy

    Site Experience Feedback

    Jun 23, 2026

    great, easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Queen

    Site Experience Feedback

    Jun 23, 2026

    No problems

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ez

    Post-Delivery Feedback

    Jun 23, 2026

    I always order by phone as that is the easiest way. Everyone is courteous and answers my questions.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kathy

    Post-Delivery Feedback

    Jun 23, 2026

    Very nice quality all cotton lace shrug, I just wish it came in cream -

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    Great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Betz

    Site Experience Feedback

    Jun 23, 2026

    good just wish they had more quantity to pick from and not such a high shipping charge

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AKL

    Site Experience Feedback

    Jun 23, 2026

    Very easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tamara

    Site Experience Feedback

    Jun 23, 2026

    I had to call because the I could not put in the military discount in and the nice person on the phone explained that I was already getting 20% off my order and couldn’t use the military discount

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    Everything was fine

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Apaton

    Site Experience Feedback

    Jun 23, 2026

    Utterly disappointing

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    Full ratings for this review »
  • Mgk

    Post-Delivery Feedback

    Jun 23, 2026

    My son has a dog who likes to go up and pull down our blankets and scratch on our sheets leaving holes thank goodness for Boscov’s with their decent prices. It’s not breaking my pocket to replace them. Thank you, Boscov.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ridge

    Site Experience Feedback

    Jun 23, 2026

    I am pleased with the experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    no problems

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 10
    Full ratings for this review »