Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 11,444 verified post-delivery reviews on Bizrate.
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 86% |
 Neutral | 8% | 8% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 12% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 66,837
kate
Site Experience FeedbackNov 9, 2026
web site was easy to use, I have not yet received merchandise
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elia
Post-Delivery FeedbackNov 9, 2026
Very friendly, well organized, very clean! Fast service! I always recommend boscov to all my friends, family and acquaintances. Boscovs have the best sales and prizes I just love the store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 9, 2026
Website is slow. Not all that show in the store show online
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
HannahG
Site Experience FeedbackNov 9, 2026
Pretty positive ezperience other than the payment issue
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JD
Site Experience FeedbackNov 9, 2026
I enjoy shopping at Boscov's due to wide selection and good pricing. I do however find the online site to be rather difficult when selecting items that have no sizing details, and would spend more if those setails were available. For example, slippers size large.. are they 8-9 or 9-10?? overall, i prefer shopping in the store.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Karen
Site Experience FeedbackNov 9, 2026
great experience! no problems what so ever!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Judy
Site Experience FeedbackNov 9, 2026
Everything went good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackNov 9, 2026
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elle
Site Experience FeedbackNov 9, 2026
Easy to use, competitive prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bernadette
Site Experience FeedbackNov 9, 2026
you are the only store where i can get want i want
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Loggi
Site Experience FeedbackNov 9, 2026
Everything was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thumper
Site Experience FeedbackNov 9, 2026
Only, negative experience I thought I was supposed to get an additional 10% discount on my order
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubbi
Site Experience FeedbackNov 9, 2026
Website is very easy to navigate. Will order online again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Therapist
Site Experience FeedbackNov 9, 2026
Good experience , Erie has a great store which we visited today to get opportunity for viewing what we bought online.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trish
Site Experience FeedbackNov 9, 2026
It was very easy to navigate. Price was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Binx
Site Experience FeedbackNov 9, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mar
Site Experience FeedbackNov 9, 2026
I found what I wanted right away, but it was very difficult because my email has changed so everything just kept kicking me out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flipper
Site Experience FeedbackNov 9, 2026
Please update your website. When I search for something it sends me to somewhere else. My mother loves the store and this is the reason why I ordered on the site. I couldn't use the discount code. sad.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
KimmiK
Site Experience FeedbackNov 9, 2026
I love my Boscovs. Quality brand name products with prices equivalent to local “mart”.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Melissa
Site Experience FeedbackNov 9, 2026
The website was ok but difficult to navigate
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 9, 2026
I forgot how horrible your website is. I'm the queen of online shopping, but this experience was extremely frustrating. Military code issue, carveoutsales promo code was deceiving, unable to remove military code to get a better price, had to log out and create a whole other order (3 x, mind you) and originally I had 5 items, but couldn't remember what else I had in my cart in the old order. Then it said my phone number oculd only contain digits???? vat da heck? it only showed digits. If I didn't want these shoes so bad (in my size), I would've given up a 55 minutes ago. I tried to call the customer service only to be told to call during business hours.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
LTDshop
Site Experience FeedbackNov 9, 2026
Shopping experience was good. Happy to find items I was interested in purchasing. Glad to be able to use PayPal
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 9, 2026
All was good except the men's sweatpants were of dismal quality and I will most likely return them
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Slr422
Site Experience FeedbackNov 9, 2026
No issues, smooth ordering process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lorrie
Site Experience FeedbackNov 9, 2026
It was a little confusing at first
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mcb
Site Experience FeedbackNov 9, 2026
very hard to navigate, especially the long discount code to enter as well as payments
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Bea🐝
Site Experience FeedbackNov 9, 2026
Have these shoes from Boscov’s before and love them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boscov's Shopper
Site Experience FeedbackNov 9, 2026
The gift card i was using seemed hesitant to load. I thought maybe I used the wrong numbers. Maybe include an icon to show people what numbers from the gift card and where they should look (an example). I was doing it right but it wasn't working right away. Some things on the website don't come up with certain searches when they should. The website could be more user friendly. I love Boscovs and mostly shop in store but would shop online more if the searches came up with all products that apply.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shamokin gal
Site Experience FeedbackNov 9, 2026
Easy to order
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Jakie
Site Experience FeedbackNov 9, 2026
It was easy to use the only thing I wish was more clear is on the payment screen, the state didn’t populate, but it took a minute to figure out why I couldn’t place the order since it didn’t show me the issue I was having.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate
Post-Delivery FeedbackNov 9, 2026
It was so easy and smooth. Loved it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kevin
Site Experience FeedbackNov 9, 2026
Website was fine but I was at the store and could have purchased these today but there wasn't a salesperson any where to be found. I waited for half an hour but no one was there.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Online Shopper
Post-Delivery FeedbackNov 9, 2026
Boscov's has reasonable prices. The staff are very helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Diane
Site Experience FeedbackNov 9, 2026
will buy again from boscovs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 9, 2026
I love the quality of merchandise purchased, and pricing is very competitive.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackNov 9, 2026
Straightforward and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Terdisue
Post-Delivery FeedbackNov 9, 2026
Easy to place order, lampshades are made of lovely material and arrived in perfect condition in a very timely fashion
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Taxman
Site Experience FeedbackNov 9, 2026
Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 9, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Sue C.
Site Experience FeedbackNov 9, 2026
Shopping on line was easy! I had able to see all my purchases in my cart and adjust the quantity of each item!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sil
Site Experience FeedbackNov 9, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sue
Site Experience FeedbackNov 9, 2026
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 9, 2026
Returned curtains. Did not look like the picture
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Barb
Site Experience FeedbackNov 9, 2026
The site is easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mom2BandA
Site Experience FeedbackNov 9, 2026
I ran across this site when I was pricing Legos for Christmas. I had never even thought to shop online here before. I found that they had a considerable savings on a Lego that my child was wanting. I ended up buying quite a few gifts on the site for my other child as well. I was disappointed in not being able to find a Christmas dress that was reasonably priced for her online though.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Baba15
Site Experience FeedbackNov 9, 2026
I wish i could enlarge the item bigger to see the detail better.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FunnyMoney
Site Experience FeedbackNov 9, 2026
Easy to navigate.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 9, 2026
K
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sadie
Site Experience FeedbackNov 9, 2026
easy did not have to go out of the house
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robin
Site Experience FeedbackNov 9, 2026
I would prefer to be given a delivery date at the time of checkout.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9