Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 11,284 verified post-delivery reviews on Bizrate.
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 87% |
 Neutral | 8% | 7% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 12% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 66,452
Babygirl
Site Experience FeedbackNov 2, 2026
Great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 2, 2026
Certain items need to be packed better. I received my Hilshire Farm package that was battered on one end. Maybe consider bubble wrap. I’m going to tape the one end to keep shut. I order from site a few times a year and visit the store…
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Nana
Site Experience FeedbackNov 2, 2026
I was not able to order using my Visa card (the Place Order didn’t work) and was forced to use Paypal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anngrant
Site Experience FeedbackNov 2, 2026
I had no problem with the web site, i enjoyed your web site thats why i got into so much trouble.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pat
Site Experience FeedbackNov 2, 2026
Your shipping is way too high!!!!!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Loyal customer 14
Post-Delivery FeedbackNov 2, 2026
Fast delivery and all items matched the website descriptions. im very satisfied and will order from them again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Skylark
Site Experience FeedbackNov 2, 2026
Site is easy to look at and order a number of different items and the pricing is amazing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chuch
Post-Delivery FeedbackNov 2, 2026
Excellent product and price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lamah
Post-Delivery FeedbackNov 2, 2026
Good quality products. Only complaint was a petite shirt was much longer than anticipated.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 2, 2026
No additional feedback at this time.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Diane
Site Experience FeedbackNov 2, 2026
I love Boscov’s. But I will say your website is kind of old school. And there is no app. I’m dying for you to get an app!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vic
Site Experience FeedbackNov 2, 2026
It was easy to navigate through all the pages
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Polish Girl
Site Experience FeedbackNov 2, 2026
pick out sneakers, went to check out, but in address to send sneakers to. Had a problem going back and forth. Didn't use discount. Lets see what happens when I finish up here.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Moon
Site Experience FeedbackNov 2, 2026
Friendly web site Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cooper the Snooper
Site Experience FeedbackNov 2, 2026
experience was fine and unexpected. Had not a problem. Was pleased that my purchase qualified for free shipping. Being as one who lives on a fixed income. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
Good product selection and priced with the average consumer in mind!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
StacyN
Site Experience FeedbackNov 2, 2026
Somewhat hard to maneuver after viewing an item and wanting to go back to previous page.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Choirgirl
Site Experience FeedbackNov 2, 2026
I tried to complete an order about 5 times before I finally got it all right. I had to 'settle" for shipping because my attempt to "pick up" didn't seem to work.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
tried to make same order 4 days ago using paypal. it charged me twice and it is still pending. called store they said call paypal. paypal said call boscovs.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
Happy Customer
Post-Delivery FeedbackNov 2, 2026
i love Boscov's: great selection, great products & good/reasonable prices
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
LPS
Site Experience FeedbackNov 2, 2026
Checkout process was difficult. Tried various ways and kept having issues. It took several tries before finally getting the sale to go through.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lin9819
Post-Delivery FeedbackNov 2, 2026
Boscov's online makes shopping so easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Debbi
Post-Delivery FeedbackNov 2, 2026
Awesome as always! Love Boscov’s! Great that you also send a receipt with every order and a return slip if needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Phyl
Site Experience FeedbackNov 2, 2026
It wasn't bad. Sometimes it was slow. Sometimes the pages jumped around that you didn't want
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Mom of Teens
Post-Delivery FeedbackNov 2, 2026
I was able to purchase needed items online with Boscov's. I was thrilled that I could use a special discount code provided by them as a fundraiser for an wonderful non-profit organization. The merchandise was terrific quality and at great prices.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 2, 2026
Positive
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Joel S.
Post-Delivery FeedbackNov 2, 2026
Found the item I was looking and was quickly notified that the item was ready for pickup.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 10
Sinbad
Site Experience FeedbackNov 2, 2026
It was relatively easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Linderbender
Site Experience FeedbackNov 2, 2026
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bee
Site Experience FeedbackNov 2, 2026
Very easy to place an order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peebee
Site Experience FeedbackNov 2, 2026
so far good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
cameramanz
Site Experience FeedbackNov 2, 2026
Easy website fast checkout
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Terry
Post-Delivery FeedbackNov 2, 2026
Love Boscovs..been shopping there for years.great store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Marian
Post-Delivery FeedbackNov 2, 2026
I travel 120 miles round trip several times a year to shop at my nearest Boscovs, and have done so for years. I love that store! The selection and prices are fantastic I really dont shop anywhere else My recent online experience was great (as I would expect), so that will be my go-to alternative during the upcoming winter months
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Willoughby
Site Experience FeedbackNov 2, 2026
I had a little difficulty getting to the page to enter my card information. I don’t know what the problem was but eventually it popped up.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ray
Site Experience FeedbackNov 2, 2026
Your website is dreadful.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 5
Gigi
Site Experience FeedbackNov 2, 2026
Very good , easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mel
Site Experience FeedbackNov 2, 2026
Hate the ai
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Czar PJ Funk
Site Experience FeedbackNov 2, 2026
This was my third attempt to order this item online. This is the first time it went though and was accepted. Nice website, easy to locate what I wanted.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Trish
Post-Delivery FeedbackNov 2, 2026
I had no problem with ordering my merchandise there is a very wide selection of affordable clothing I have availability of colors and sizes not always availabe in store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Site Experience FeedbackNov 2, 2026
BOSCOV'S is my favorite store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynn
Site Experience FeedbackNov 2, 2026
Good first time experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bonbon
Site Experience FeedbackNov 2, 2026
Website easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skip
Site Experience FeedbackNov 2, 2026
Boscov's is my go to store. Love the Spyder line! Also like the curbside pickup for my online orders. Everyone is very friendly and accommodating.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pete
Site Experience FeedbackNov 2, 2026
it was very good, but you can not scan your 15% off card on the online site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
50 stater
Post-Delivery FeedbackNov 2, 2026
My slippers were too short. There was no size chart on line.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 2, 2026
very pleased with my boots and free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Penny
Site Experience FeedbackNov 2, 2026
Overall my purchase experience went smoothly!! Entered the brand name of pants purchased in local business. Found them on your website. Only one color available! Would have ordered other colors!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Post-Delivery FeedbackNov 2, 2026
Always received damaged or second quality items
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Online Shopper
Site Experience FeedbackNov 2, 2026
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10