Boscov's Customer Reviews
Boscov's holds a 9.4/10 overall rating and 8,215 verified post-delivery reviews on Bizrate.
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 86% |
 Neutral | 8% | 8% |
 Negative | 5% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.2 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 85% |
Neutral | 11% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 60,008
Chrissy
Site Experience FeedbackAug 18, 2026
Website kept freezing had to leave the page I was on and go back in order to continue to complete the action I was trying to accomplish
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Debbie
Site Experience FeedbackAug 18, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Linedancer
Post-Delivery FeedbackAug 18, 2026
This is 1st experience with Boscov . Price was $40 lower than Amazon. Size was accurate . Only ordered men’s suit . Have not seen anything in women’s for a mother of bride dress or pantsuit so cannot comment in women’s sizes.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 18, 2026
I did an online order from Texas. There was some inconsistency in the product presentation. Some packages came with the Boscov return envelope. Some packages were wrapped in clean tissue paper. Other tissue paper was wrinkled and seemed used. Some packages (I.e. shorts) were placed in the box unwrapped.There seemed to be inconsistencies depending on the location of where products were packed. The tracking status of the products was impressive. It clearly delineated the date of delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Suzanne
Site Experience FeedbackAug 18, 2026
Easy to use website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 18, 2026
Great sale prices. Loved my shoes & the sweatshirt is cuter & the size is better than I anticipated!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Terri
Site Experience FeedbackAug 18, 2026
it was good, thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patti
Site Experience FeedbackAug 18, 2026
It was good except i took a break to make dinner and came back after and my cart was empty! So that was annoying,had to search for my items again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suby
Site Experience FeedbackAug 18, 2026
The website is very clear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bevie
Site Experience FeedbackAug 18, 2026
I have always shopped in the local Boscovs store, but found the online shopping to be very convenient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cynthia
Site Experience FeedbackAug 18, 2026
The on line process was user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 18, 2026
Ordered arrived broken
- Overall Rating: 7
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Lucie
Site Experience FeedbackAug 18, 2026
I didn't have any issues with the site at ll
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
avgjoe
Site Experience FeedbackAug 18, 2026
Needed a sport coat. Many to chose from at the price I could afford.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Abby
Site Experience FeedbackAug 18, 2026
Easy to purchase. Good sales
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gemmie
Site Experience FeedbackAug 18, 2026
Had a hard time trying to check out.
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Jennie
Post-Delivery FeedbackAug 18, 2026
Good price and good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jennifer
Site Experience FeedbackAug 18, 2026
I wish the filters for the price were on the same panel as the other filters, i.e style, category, price range, etc. Also, when I went to buy my items, the shipping price was not listed until pay and confirm the order page. I wish it had told me before then because I was under the impression that it was free. Shipping said 0.00. I also had the site crash on me as well.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 2
Missy
Site Experience FeedbackAug 18, 2026
It was easy. Prices were good as usual. We have 2 kids in college. That’s helpful. Thank You!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
TCD
Site Experience FeedbackAug 18, 2026
The process was very simple and easy to do, and will use it more in the future.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Pam
Site Experience FeedbackAug 18, 2026
Easy to use and great prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 18, 2026
Overall easy 59 navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gwammy
Site Experience FeedbackAug 18, 2026
Website is so easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
doodoo
Post-Delivery FeedbackAug 18, 2026
very dissapointed in the return policy would cost more to return item is more than what the items were
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Steph
Site Experience FeedbackAug 18, 2026
It would be nice if the product photos zoomed and provided multiple views. Not all items were able to do so.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 18, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brandi
Site Experience FeedbackAug 18, 2026
Everything went smoothly! It was easy to navigate and purchase!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 18, 2026
Nothing special involved. I needed new blinds I checked out what Boscovs had. They had the sizes I needed and the price was very good. I bought the product.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
e3
Site Experience FeedbackAug 18, 2026
hard to enter card info
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackAug 18, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joy
Post-Delivery FeedbackAug 18, 2026
First time buyer. Boscov's was the only place I could find the items I needed, so thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
Annie
Site Experience FeedbackAug 18, 2026
It was easy. No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sparkles721
Site Experience FeedbackAug 18, 2026
Great shopping and easy checkout!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dwb
Post-Delivery FeedbackAug 18, 2026
Color of item wan't quite what I wanted but I cab use the item.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Skip
Site Experience FeedbackAug 18, 2026
In my valley the major stores have left. When I found Boscov's Department Store I was happy. I have always had a favorable experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Love1018
Site Experience FeedbackAug 18, 2026
Fairly easy to use. Only issue was coupon code they had just texted me did not work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Summer
Site Experience FeedbackAug 18, 2026
I’ve purchased the jeans I ordered today in the store a very long time again and since then when I shop there again I can normally find the same jeans and I’m hoping my order today are exactly the same but I bought a darker shade today. My friend turned me onto Boscov‘s and I love this store!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CR
Site Experience FeedbackAug 18, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ChilledJil
Site Experience FeedbackAug 18, 2026
I would have preferred to have shipping options to have my purchases arrive sooner than 4 to 5 days.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nette
Site Experience FeedbackAug 18, 2026
always a very good experience withBoscovs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patti
Site Experience FeedbackAug 18, 2026
Did not get discount
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gizzy
Post-Delivery FeedbackAug 18, 2026
Love boscovs. So much to choose from and great sales. Sometimes they are out of bigger sizes ,which I think they should have more of because they seem to be the most popular sizes
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
Chantell
Site Experience FeedbackAug 18, 2026
I think the website was okay and prices were great, however the checkout process was horrible and charged me without the order going through. Shipping options lack.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
GHgirl
Site Experience FeedbackAug 18, 2026
My experience today was very good as the site made it very easy to find everything I needed with an excellent amount of in-store stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Melanie
Site Experience FeedbackAug 18, 2026
I recently visited a Boscovs store last year. I have now traveled to one several times. This is my first purchase online. But same great process and inventory!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jed
Site Experience FeedbackAug 18, 2026
Love the sight.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GiGi
Site Experience FeedbackAug 18, 2026
it was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Annie
Site Experience FeedbackAug 18, 2026
Lorne Boscovs value of clothes and merchandise and the price
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lee
Site Experience FeedbackAug 18, 2026
It was easy to locate the brand jeans I was looking for and website was easy to use.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 18, 2026
Was recommended by a coworker..was just going to look, but seen the prices and items and had to make purchases for my granddaughters!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10