Boscov's Customer Reviews
Boscov's holds a 9.4/10 overall rating and 8,064 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 87% |
 Neutral | 7% | 7% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.2 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 85% |
Neutral | 11% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 59,633
Slick
Site Experience FeedbackAug 13, 2026
Good. I was looking for clothes. Would have liked to see a dedicated Clearance section.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maryann
Site Experience FeedbackAug 13, 2026
Pictures for plus tops need to be larger zoom doesnt work . On checkout page you need to have a continue shopping button Incase you want to add another item. Check target website to make improvements to make website easier to shop thx
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 13, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
Good experience, easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
Always a Great Experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bev
Site Experience FeedbackAug 13, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
stuffyillustation
Site Experience FeedbackAug 13, 2026
This is my first time ordering from this website. It's kind of premature to ask to answer a survey.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
Mari
Site Experience FeedbackAug 13, 2026
Great experience. Wished had more Big and Tall clothing. My 10% coupon code did not work, invalid but I just received the code 😔
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
North
Site Experience FeedbackAug 13, 2026
I enjoy detail and 360 description of eas item but need more variation of women clothing, shoes and boots for women and more designs,some items gear towards older people need more youthful apparel.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Mare
Post-Delivery FeedbackAug 13, 2026
Never had a problem ordering from Boscov’s!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
Very good. I love shopping with Boscovs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubba
Site Experience FeedbackAug 13, 2026
It was okay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
I first tried placing this order using my phone, but the purchase would not go through, so I used my computer and am happy the purchase went through.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Felicity
Site Experience FeedbackAug 13, 2026
Great interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Post-Delivery FeedbackAug 13, 2026
Very pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Cici
Site Experience FeedbackAug 13, 2026
Overall, my experience on Boscov's website was pleasant. It was simple and items were easy to find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
beth
Site Experience FeedbackAug 13, 2026
i came here looking for shoes. i purchased a pair in store and love them so i wanted a second pair. it took me a few searches to find them, so the browsing tool search tool is inconsistent with showing that pair over multiple "black heeled womens shoes" searches- im not sure if the filters helped, the shoes popped up after i remembered the brand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grandmamo
Site Experience FeedbackAug 13, 2026
Great prices for Alfred Dunner items.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackAug 13, 2026
I had difficulty selecting a picture
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Vivi
Site Experience FeedbackAug 13, 2026
Difficulty checking out
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vicki
Site Experience FeedbackAug 13, 2026
The only store to offer a sizable petite section
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
A little slow but overall good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Skippy
Site Experience FeedbackAug 13, 2026
Easy to find items and to order. Liked the free shipping.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Momma Bunny
Site Experience FeedbackAug 13, 2026
The steps to complete the order is confusing. It can't find the account until you complete all the information requested. It kept turning me down until it got the certain requested info.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
Spring
Post-Delivery FeedbackAug 13, 2026
Easy to navigate the site and this order worked out perfectly And the shoes are exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Ro
Site Experience FeedbackAug 13, 2026
A little trouble selecting colors to view
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LudaZ
Site Experience FeedbackAug 13, 2026
It was good fast and easy and smooth. very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dorina
Site Experience FeedbackAug 13, 2026
Boscov's website was easy to use and placing orders was very user friendly. The prices are affordable and the quality of of the merchandise is solid. Tracking orders and the return process could be improved however overall orders are shipped in a timely manner and I, personally only had to return items a few times so it wasn't too much of an inconvenience. Boscov's is definitely a go-to vendor for me.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Coach126
Site Experience FeedbackAug 13, 2026
It was a very good experience. Very basic and able to order some dress shirts with no difficulty whatsoever. Ordered three guard got out. The whole thing took about 5 to 7 minutes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peto
Post-Delivery FeedbackAug 13, 2026
Very easy and enjoyable shopping experience! AAA+++
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 13, 2026
Fast and easy service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ethel
Site Experience FeedbackAug 13, 2026
Had a hard time signing in. Ended up having to change my password. Also, I was in store shopping yesterday and had a difficult time accessing my Boscov's charge (I forgot my card). Another thing, I was attempting to use a discount and it didn't go through. Obviously I didn't read the fine print.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Flower
Site Experience FeedbackAug 13, 2026
Could be simpler
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 13, 2026
Excellent customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Lea
Site Experience FeedbackAug 13, 2026
Easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fready
Site Experience FeedbackAug 13, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Amanda
Site Experience FeedbackAug 13, 2026
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bev
Post-Delivery FeedbackAug 13, 2026
Satisfied with my purchase
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Lizzie
Site Experience FeedbackAug 13, 2026
Website is fine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Sprag
Site Experience FeedbackAug 13, 2026
awesome got everything I wanted with an added discount spoke with someone in the credit dept and she was super helpful and nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DeeinPa
Post-Delivery FeedbackAug 13, 2026
Ordered mostly tops and shoes. The tops were for the most part poor quality and badly sized...very skimpy. Sjoes not too bad..out of 6 I am returning four due to Dr's recommendation,I need studier ones. II have returned many of the tops with later deliveries to be returned asap.
- Overall Rating: N/A
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: N/A
Frank
Post-Delivery FeedbackAug 13, 2026
Easy to use online service able to see clothing in color desired and size chart to help choose properly. Customer reviews of product also helpful. Friendly delivery service - even handed me the package and deliverer smiled.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Oma
Site Experience FeedbackAug 13, 2026
It went well but didn't apply the discount I put in.((BACK2SAVINGS)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ash
Site Experience FeedbackAug 13, 2026
My opinion is that there is a very limited selection when it comes to girls clothing and shoes, but I had issues seeing the different colors for each thing
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Stacey
Site Experience FeedbackAug 13, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
In the beginning of being online with your site-I spun a wheel that gave me an extra 10% discount. But at checkout it only allowed me to use my coupon of 15%. It's misleading-I feel that I should have a total of 25% discount-and I didn't get that amount. There wasn't anywhere on the checkout process to add that extra discount
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
no thank you
Site Experience FeedbackAug 13, 2026
Terrible trying to get order sent
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackAug 13, 2026
I was placing the order to send to someone else in a different state and the website would not allow me to use my Boscov‘s card to do so so I had to send the order to myself and then spend extra money to ship it to the person I was buying it for very unsatisfied with that.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 1