Boscov's Customer Reviews
Boscov's holds a 9.5/10 overall rating based on 7,277 verified post-delivery reviews on Bizrate.
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 8% | 8% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.4 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 57,280
Maria
Site Experience FeedbackJun 30, 2026
Shipping should be free.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Shop Boscov's
Site Experience FeedbackJun 30, 2026
It was an okay experience with some issues on my end.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Queen
Site Experience FeedbackJun 30, 2026
No bad all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cookie
Site Experience FeedbackJun 30, 2026
Boscovs is easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joanie
Site Experience FeedbackJun 30, 2026
Most of my shopping online was fine, but rather frustrating when the colors of clothing is not pictured to decide if f that particular color is what I’m looking for.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Murphys
Site Experience FeedbackJun 30, 2026
Hard to find America’s 250th Anniversary Clothing for Men/Women as had hoped today.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dori
Site Experience FeedbackJun 30, 2026
I usually do my shopping in store at Boscovs, but could not find this item in my size in store. Online shopping was easy and convenient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bing
Site Experience FeedbackJun 30, 2026
it was ok
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
TMB
Site Experience FeedbackJun 30, 2026
Models wearing that size might help
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shell
Site Experience FeedbackJun 30, 2026
Easy accept checking out I had to check out as guest because of my password was wrong
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Snowman
Site Experience FeedbackJun 30, 2026
Everything I wanted was in stock and available to ship. Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
WEB SITE USE IS TEDIOUS
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Sandra
Site Experience FeedbackJun 30, 2026
Im overall very happy at the offers I received and the free shipping, it truly made ordering online through this company worth it.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ginger
Site Experience FeedbackJun 30, 2026
no problems.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MT
Site Experience FeedbackJun 30, 2026
would rather shop in person but store had limited selection
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Kath
Site Experience FeedbackJun 30, 2026
I order on line often and find Boscov's website easy to navigate with options for delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lune
Site Experience FeedbackJun 30, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Cathy
Site Experience FeedbackJun 30, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MS
Site Experience FeedbackJun 30, 2026
Good interaction, thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CW
Site Experience FeedbackJun 30, 2026
Somewhat disappointed that more which is available in store wasn't available online.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
50
Site Experience FeedbackJun 30, 2026
Easy shopping and checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kpgray
Site Experience FeedbackJun 30, 2026
Have been having trouble with their website for the past 2 days. Does not load all the links to shopping. I had to use my cell phone to shop, added the items to my cart, then went online on my PC to make the purchase
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
debbie
Post-Delivery FeedbackJun 30, 2026
Just love Boscovs for everything. Great products and very helpful customer service people and on line ordering easy. Thanks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
KAR
Post-Delivery FeedbackJun 30, 2026
Boscov’s has been my go to store since I was a child. They are hard to beat with products customer service and sales
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Trish-NY
Site Experience FeedbackJun 30, 2026
I’m happy Boscovs carries the larger Clinique liquid face wash.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SherylP
Site Experience FeedbackJun 30, 2026
I love shopping at Boscov's. I shop both the store at Beaver Valley Mall Monaca, PA and the store in Niles Ohio. On rare occasion I also shop Butler PA store. I also shop on line, but honestly I prefer brick and mortar shopping. Having said that, it was easy to navigate this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mrs B
Site Experience FeedbackJun 30, 2026
It went well. Quick and efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 30, 2026
Had no problem and it was so convenient. I did not have to drive anywhere. I'm so happy I did this type of shopping. I'm sure there will be more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bella
Site Experience FeedbackJun 30, 2026
Love it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
No way to verify if discount code was applied or not
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Job
Site Experience FeedbackJun 30, 2026
Only issue was survey popped up too quick before I could screenshot my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 30, 2026
I see the much needed improvement of having all color options listed AND the matching color photo. Finally! And BRAVO!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Lonnie248
Site Experience FeedbackJun 30, 2026
Today’s interaction with the site was great, but I didn’t like the 9.95 shipping charge on one blouse and I consider myself a great customer!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kingfish
Site Experience FeedbackJun 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Betz
Site Experience FeedbackJun 30, 2026
It was relatively easy experience!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gma
Site Experience FeedbackJun 30, 2026
Very good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
WilJill
Site Experience FeedbackJun 30, 2026
It was an easy and flawless experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kathy
Site Experience FeedbackJun 30, 2026
I found the item I was looking for very quickly. The description of the item was very precise. Although I do not purchase online very often, this is the second time I have made a purchase from Boscov's. I was impressed with care in packaging my first item and this is one reason I have returned to the site. Good quality and good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mindy
Site Experience FeedbackJun 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
thish
Site Experience FeedbackJun 30, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Always pleased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJun 30, 2026
The site is user friendly, responds quickly to input and prompts are helpful if you miss a step with the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
no
Site Experience FeedbackJun 30, 2026
np
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
I have a Boscov's account why couldn't I use that for this or any purchase?
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bobbie Lynn
Site Experience FeedbackJun 30, 2026
Good because I kept going back to make an order for several days and IO could always find where I left off.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gram
Site Experience FeedbackJun 30, 2026
Good ability to find and purchase items l desired.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amethyst
Site Experience FeedbackJun 30, 2026
I thought I ordered days ago but things were still in the bag so I had to order again.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jacq
Site Experience FeedbackJun 30, 2026
I had a good experience- the item in shopping for is not on Amazon prime.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10