Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 10,960 verified post-delivery reviews on Bizrate.
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 87% |
 Neutral | 7% | 7% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 84% |
Neutral | 12% | 12% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 66,337
Online Shopper
Site Experience FeedbackOct 27, 2026
Color choices were difficult to determine on website
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Molly
Site Experience FeedbackOct 27, 2026
Easy to find exactly what I was looking for using the search bar
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 27, 2026
Great online shopping experience..quick and efficient
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 27, 2026
goof
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mand
Site Experience FeedbackOct 27, 2026
great service
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
KIMJAC
Site Experience FeedbackOct 27, 2026
WOULD HAVE LIKED TO SEE THE CLEARVIEW MALL, BUTLER PA STORE AVAILABLE FOR PICK UP. ALSO, WHEN I WAS IN THE STORE TODAY, I WAS ABLE TO TAKE ADVANTAGE OF THE EXTRA 15% OFF DISCOUNT (9211016015 OR SWEETSAVINGS) AND THE MILITARY DISCOUNT, BUT I WAS NOT GIVEN THE SWEET SAVINGS DISCOUNT ON THIS ONLINE ORDER, WHICH I WOULD HAVE THOUGT I WOULD HAVE BEEN GIVEN.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pat
Site Experience FeedbackOct 27, 2026
I have ordered from you many times Seems you have made a few changes. It was a little different however I got through the process. Will continue to order when needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MIMI
Site Experience FeedbackOct 27, 2026
I thought it said free shipping before checking out.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
Rosy
Site Experience FeedbackOct 27, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meow
Site Experience FeedbackOct 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tootsie
Site Experience FeedbackOct 27, 2026
I was at the store today looking for shoes that I liked in the paper ad in the Sunday newspaper. You didn't have my size. So searched the website and I could order my size.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 27, 2026
I love Boscov’s
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bel71
Site Experience FeedbackOct 27, 2026
i had no difficulties finding the items i was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yogi
Post-Delivery FeedbackOct 27, 2026
Very pleased with the quality of my purchase
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 27, 2026
At first it was difficult to find online the shoe that i had seen in the store. But after searching, i was able to locate it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackOct 27, 2026
It was pretty good. Had to search for the clothes several times because it didnt enter into the shopping bag some of my items. Had to do it more than once.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
~Woody
Site Experience FeedbackOct 27, 2026
Was looking for jeans as the cooler weather is coming. Found 'em!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Lena
Site Experience FeedbackOct 27, 2026
I love boscovs always have always will
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackOct 27, 2026
Highy recognizes boscovs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kmw
Post-Delivery FeedbackOct 27, 2026
Boscov’s is awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 27, 2026
😎😎😎😎😎😎😎
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Scooter
Site Experience FeedbackOct 27, 2026
Easy to place orders but nothing explaining how to do a return when needed.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carol
Post-Delivery FeedbackOct 27, 2026
Delivery was slow, tracking was complicated. All purchases were good except one. The coat was not as warm as I expected from description.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Josh
Site Experience FeedbackOct 27, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 27, 2026
Complicated
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cheryl
Post-Delivery FeedbackOct 27, 2026
I knew what I wanted and they had each color I asked for. Shopping was swift and tracking was provided.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Boscov's should not attempt to compete with other online retailers. The service is a complete disregard for tracking and receiving merchandise.
Post-Delivery FeedbackOct 27, 2026
I will never order from Boscov's again. The wait was ridiculous. I am returning the merchandise.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Shoper
Site Experience FeedbackOct 27, 2026
Website is slow to load results
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tracyK
Site Experience FeedbackOct 27, 2026
It was easy to use the website and I appreciate the discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Post-Delivery FeedbackOct 27, 2026
I Love Boscov's and the CEO and Mr. Albert Boscov. I use to work for them for twenty five years. I had the pleasure to meet both of them. I enjoyed working there and all the co-workers and customers at Granite Run.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Sandran
Post-Delivery FeedbackOct 27, 2026
I love Boscov’s
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
DAVE IN BIG D
Site Experience FeedbackOct 27, 2026
i bought from BOSCOV;S ABOUT 10 AGO, AND FOUND YOU AGAIN.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackOct 27, 2026
love Boscov
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kim
Site Experience FeedbackOct 27, 2026
It was very easy to find the things I was looking for. I don't like the fact that my phone number and email address are on the front of the shipped package.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Gigi
Site Experience FeedbackOct 27, 2026
User friendly website . Seamless experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenn S
Site Experience FeedbackOct 27, 2026
Website was very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
happy shopper
Site Experience FeedbackOct 27, 2026
shopping was easy and I found what is was looking for. I did rear the reviews and changed my product. check out was fast and easy. I did sign up for text and got an additional 10% off.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sam
Site Experience FeedbackOct 27, 2026
it was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Betina
Site Experience FeedbackOct 27, 2026
My husband and I love Boscov's stores, however, needs an urgent update for online shopping. It's difficult to find what we want, the site freezes up, takes a while; makes us tired to get the point to give up and finally buy just one thing. I was looking for a perfume, Boscov's sent me the suggestion days ago by email, and guess, the site didn't recognize it. I could buy over $300.00 and ended up buying only $55.00
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 27, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Pleasant Experience
Site Experience FeedbackOct 27, 2026
My overall interaction was a pleasant experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 27, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Moose
Site Experience FeedbackOct 27, 2026
Everything went very smoothly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackOct 27, 2026
I had difficulty changing my delivery address on my phone and needed to start over using the website on my laptop.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scotty
Site Experience FeedbackOct 27, 2026
All good so far
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Site Experience FeedbackOct 27, 2026
Website was extremely slow. Trying to go back to previous page was very time consuming. I had excellent internet connection so im not sure why I had difficulty navigating? It also took me 2 attempts to place my order ? It kept scrolling ?
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Katy
Site Experience FeedbackOct 27, 2026
It wouldn’t let me change to my name instead of my sons for shipping. Not a big deal other than I had to enter my address and name to use my card.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Not
Site Experience FeedbackOct 27, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 27, 2026
it is fine. Ability to delete a former delivery address was not possible.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrew
Site Experience FeedbackOct 27, 2026
I love Boscov's. ive been going to the Park City mall since i was a kid and i don't want it to go away so I like to support the store as much as i can.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8