Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 10,929 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 87% |
 Neutral | 7% | 7% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 84% |
Neutral | 12% | 12% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 66,291
Annie
Post-Delivery FeedbackOct 26, 2026
Boscov's has a vast and varied selection of merchandise that is competitively priced. Their shipping fees and prompt delivery are nice features also.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Dover you know
Site Experience FeedbackOct 26, 2026
easy peasy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CE5532
Site Experience FeedbackOct 26, 2026
good experience... quick process to select and purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
cj
Site Experience FeedbackOct 26, 2026
for my first time online I enjoyed I usually shop at Boscov's for my children year round and LOVE them
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 26, 2026
I placed the order and it was ready within 24 hrs. I picked it up the following day.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Angel
Site Experience FeedbackOct 26, 2026
No comment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Sue
Site Experience FeedbackOct 26, 2026
All was good. I love this store, quality of clothing, coupons and sales.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Babcia
Site Experience FeedbackOct 26, 2026
It was a complete and easy task to find and complete my order.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
P:aul
Site Experience FeedbackOct 26, 2026
Good sale prices, free shipping and bonus 15% off were all plus's. Checkout very easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
E
Site Experience FeedbackOct 26, 2026
some of the color choices were not shown and names seemed to be mislabeled. liked the free shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Debcat
Site Experience FeedbackOct 26, 2026
Everything was good! Great prices. Love the Customer Appreciation Days.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nan
Site Experience FeedbackOct 26, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 26, 2026
Website was very slow tol oad with some of my choices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Easy to find replacement watch
Post-Delivery FeedbackOct 26, 2026
We stopped while traveling from a campground to back home . The store is very presentable and clean. The prices are very budget friendly.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Lisa
Site Experience FeedbackOct 26, 2026
The site kept needed refreshed. Pics of products wold become unavailable
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Mr. G's purchase
Site Experience FeedbackOct 26, 2026
Good prices but not a great selection. My supposed 15% discount only took off a dollar.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jade
Site Experience FeedbackOct 26, 2026
it was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debbie
Site Experience FeedbackOct 26, 2026
ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boscos
Site Experience FeedbackOct 26, 2026
some times hard doing check out when u have a gift card
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackOct 26, 2026
None
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
blubberboy
Site Experience FeedbackOct 26, 2026
ordering was easy, but nothing appeared for a military discount
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 26, 2026
Not a lot of online slection.
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 3
Rod
Site Experience FeedbackOct 26, 2026
The website was easy and pleasant to use.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tri-state transplant
Post-Delivery FeedbackOct 26, 2026
The second time i found something I was looking for at a cheaper price, better than all the big online sources, (Amazon, Walmart), with effortless purchase and timely receipt. i like the look of the site too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JAE
Site Experience FeedbackOct 26, 2026
It was very difficult to check out. The site froze at the point when I attempted to make a payment. I them tried to call for assistance but the office was closed. And it was the last day for free shipping I was very frustrated but I made one more attempt and entered a new mailing address which was actually the same as my original address and it finally went through.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Bonbon
Post-Delivery FeedbackOct 26, 2026
Well the pants were too small and when I tried to get through to customer service I kept getting disconnected. Their return policy sucks! The pants were $25 and I paid $14 to return them!
- Overall Rating: 8
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 1
Nina
Site Experience FeedbackOct 26, 2026
I was disappointed that I could not check out as a Guest and had to set up an account. But I was glad to find some boot options in my size. It's been almost impossible.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nanaof4
Site Experience FeedbackOct 26, 2026
great choices and great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elle58
Site Experience FeedbackOct 26, 2026
I wanted to use the 15 percent off for using your "Boscov's Credit Card", but was denied several times Didn't understand the reasoning for the refusal. It was NOT made clear!
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Mike
Site Experience FeedbackOct 26, 2026
It was very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackOct 26, 2026
plz refer to previous field. it’s so upsetting to wait for an item and then have to go through the trouble of returning it because it’s not what you ordered.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
I have no nickname
Site Experience FeedbackOct 26, 2026
ok
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Gabby
Site Experience FeedbackOct 26, 2026
My son LOVES the Avalanche line! We are excited to find that you carry it, and even more excited for the great deal!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Bosh
Site Experience FeedbackOct 26, 2026
very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Faye,
Site Experience FeedbackOct 26, 2026
Website was a little slow today, Worth the wait..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carter
Post-Delivery FeedbackOct 26, 2026
I like the top I got but I think the shipping was high… almost as much as I paid for the top.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
KAB
Site Experience FeedbackOct 26, 2026
pages seemed slow to refresh
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 26, 2026
The only thing is the military discount is somewhat cumbersome to use online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mmm
Site Experience FeedbackOct 26, 2026
Shopping is great but checking out and applying discounts has become a real challenge.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JJ
Site Experience FeedbackOct 26, 2026
CONSTANT PROBLEMS, CANT CHECK OUT WITH CREDIT CARD. I HAD TO USE PAYPAL TO GET THIS TO GO THROUGH. FIX THE PROBLEMS OR I WILL NOT SHOP HERE ANYMORE
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 1
Tree
Site Experience FeedbackOct 26, 2026
Good selection, easy to both order and check out.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Debbie
Site Experience FeedbackOct 26, 2026
Boscov's has a great selection of Life Stride shoes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jim
Site Experience FeedbackOct 26, 2026
My only complaint is that i was denied the discount that was offered for being online and using my boscovs card for the first time
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Mae
Site Experience FeedbackOct 26, 2026
I love the website, it's easy and convenient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JB
Site Experience FeedbackOct 26, 2026
You need to place your discount code as you do in big letters but you should also place it when you check out. I forgot the code so I had to start from the beginning
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 26, 2026
Little difficulty
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Vicki
Post-Delivery FeedbackOct 26, 2026
So far I love the store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Mike
Post-Delivery FeedbackOct 26, 2026
This was really easy to do. Found what I was looking for quickly and the delivery was faster than I expected. The veteran's discount is a HUGE reason I appreciate Boscov's and shop with them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 26, 2026
Good--easy to locate items and excellent description of each Bad--took too long to check out. Unable to determine what I did wrong to prevent sale from being submitted successfully. Using my Boscov card should have been easier.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackOct 26, 2026
I didn't have any problems with the website and was an easy checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10