Boscov's Reviews - 7,258 Post-Delivery Reviews - 9.5/10
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 8% | 8% |
 Negative | 3% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 85% |
Neutral | 12% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 57,273
Debs
Site Experience FeedbackJun 28, 2026
I was impressed with the ease of shopping. I forgot to finish my order yesterday so I could have taken advantage of a bigger discount!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
It was just ok, the sight keep closing and I had to reopen it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynne
Post-Delivery FeedbackJun 28, 2026
Good website and good quality for the price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Di
Site Experience FeedbackJun 28, 2026
It was very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Would like to be able to see colors of items easier, some I had to pull down and then scroll up to see thenitwm.change
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dani
Site Experience FeedbackJun 28, 2026
Easy interaction with website. Browsing and purchasing went smoothly and quickly. I am very satisfied, second order in under two weeks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maria
Site Experience FeedbackJun 28, 2026
I was satisfied with the options. I liked that I received free shipping by spending over $49 since the items were not available at my local store. I was disappointed that there were no long skirts for work in the product selection.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Nikki
Post-Delivery FeedbackJun 28, 2026
Ask a friend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Chip
Site Experience FeedbackJun 28, 2026
I looked for a fan, preferring to get one from a smaller company and Boscov's popped up. I was going to skip the discount so I didn't sign up for a new thing but it seemed worthwhile so I went to work. The discount never got applied but the price of the family is cheap enough but it still seemed worth it the fan was purchased
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Busymommy
Site Experience FeedbackJun 28, 2026
Found what I was looking for and prices were good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robbi
Site Experience FeedbackJun 28, 2026
I love His I've online and in syore
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zady
Site Experience FeedbackJun 28, 2026
No problem very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kacy
Site Experience FeedbackJun 28, 2026
All worked as expected (you have a Lucca crossbody by Dooney Bourke showing the wrong color on the photo of the bag - just fyi - I didn’t’ buy it because I was afraid of getting the wrong color.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mimi
Site Experience FeedbackJun 28, 2026
Great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yo Cherry
Site Experience FeedbackJun 28, 2026
Love purchasing for family and friends some prices are expensive sale prices are high not really a sale
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Linnie
Site Experience FeedbackJun 28, 2026
These are the blackout curtains I was looking for. I’m satisfied with this price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
CG
Site Experience FeedbackJun 28, 2026
Worked well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lovely Laura
Site Experience FeedbackJun 28, 2026
When I did a keyword search, there way no way to go back a screen so I had to do the searches multiple times because once I selected something to look at I couldn't go back.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Anna Dell
Site Experience FeedbackJun 28, 2026
Website is okay. I dislike that I needed to have the exact name of the product to find it.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
I had an amazing experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FBE
Site Experience FeedbackJun 28, 2026
Product was easy to find the selection on size and color another story
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Joanne
Site Experience FeedbackJun 28, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cod
Site Experience FeedbackJun 28, 2026
I don't like that you can't provide my account number when shopping online. It's inconvenient to find my purse and key in all the account info. No other site requires this process.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dino
Site Experience FeedbackJun 28, 2026
Really like the sales and how the store is played out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisamusk
Site Experience FeedbackJun 28, 2026
Easy order for giftcard for a gift
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
I have an old Boscovs card unable to use, attempted to obtain a new card online unable to.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Conc
Site Experience FeedbackJun 28, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Gigi
Site Experience FeedbackJun 28, 2026
Experience was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Schock26
Site Experience FeedbackJun 28, 2026
I had a good experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
CR
Site Experience FeedbackJun 28, 2026
Had to resubmit info 3 times before it would process
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Jan
Site Experience FeedbackJun 28, 2026
I was on skechers website looking for sandals & your website pop up showing the same sandals at a lower price that's why I'm ordering then from ya'll
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackJun 28, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jaz
Post-Delivery FeedbackJun 28, 2026
I received only one of the shirts when I had ordered two Ordered 6 shirts came in three different packages at different times. Had several request as to where I purchased the shirts. One lady jumped up, left her husband seated at the restaurant and ran to the store to purchase the shirts at Boscov's! She returned with 4 shirts.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Site Experience FeedbackJun 28, 2026
Good selection of petite clothing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Precious
Post-Delivery FeedbackJun 28, 2026
Product is as expected. Delivered on time. Satisfied with product and experience of ordering online . Will definetly order again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 28, 2026
My order was delivered fast and that is great. I love shopping and ordering from Boscov's. I cant wait to shop again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Pmulli
Site Experience FeedbackJun 28, 2026
Confused on how to apply Military Discount, but called your 800 number and agent was very helpful and very pleasant. I was happy to be speaking with a US agent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chyna
Site Experience FeedbackJun 28, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rose
Site Experience FeedbackJun 28, 2026
Good, a lot better than my previous attempts to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BETSY
Site Experience FeedbackJun 28, 2026
INTERACTION WITH WEBSITE WAS INREMARKABLE
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Herman
Site Experience FeedbackJun 28, 2026
I was happy with the ease of ordering and paying.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KC
Site Experience FeedbackJun 28, 2026
I can't find Impo brand shoes ANYWHERE anymore due to tariffs. TY
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tiger!
Site Experience FeedbackJun 28, 2026
easy to find what i was looking for
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Adriana
Site Experience FeedbackJun 28, 2026
I am always pleased with Boscov; whether it's online or in the store, I always find what I'm looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flyers fan
Site Experience FeedbackJun 28, 2026
It was quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo
Site Experience FeedbackJun 28, 2026
I love Boscovs!!!!!!!!!!!!!!!!!!!!!!!!!!
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NA
Site Experience FeedbackJun 28, 2026
Easy-to-use and good inventory of shoes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
I love Boscov's, the plus price items could be a little lower in price.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Will
Site Experience FeedbackJun 28, 2026
good experience. easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10