Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 10,849 verified post-delivery reviews on Bizrate.
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 86% |
 Neutral | 7% | 7% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 84% |
Neutral | 12% | 12% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 66,245
Online Shopper
Site Experience FeedbackOct 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 24, 2026
Worst web site I have ordered a lot on line they one took me forever to do. I even tried calling Boscov's on the phone took 3 times to get someone on the phone
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Bill
Site Experience FeedbackOct 24, 2026
Quick and easy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 24, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
McCoy
Site Experience FeedbackOct 24, 2026
jessiemccoy123@gmail.com
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susie Q
Site Experience FeedbackOct 24, 2026
Had an issue when I tried to order the item and before you know it I had seven of the same item ordered. It was not easy to start the order over again.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 24, 2026
Very easy to shop & order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dlz
Site Experience FeedbackOct 24, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Poly
Site Experience FeedbackOct 24, 2026
Fast and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rubyred
Site Experience FeedbackOct 24, 2026
Check out was a little hard. Unclear. I liked everything else
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
pde
Site Experience FeedbackOct 24, 2026
Your website is very difficult to use and has always been thus.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Roe
Site Experience FeedbackOct 24, 2026
Always a pleasure and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jem
Site Experience FeedbackOct 24, 2026
great. looking forward to getting christmas gifts for family and significant other.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debs
Site Experience FeedbackOct 24, 2026
Very easy to checkout as always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wolf
Site Experience FeedbackOct 24, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sams Mom
Site Experience FeedbackOct 24, 2026
I would like to know why I had to search for my account with zip code, SSN, etc. Why was I not given the option to enter the credit card number directly? Also, during the checkout process I clicked on the complete checkout button and nothing happened. There was no message indicating what the problem was. I ended up exiting the website and logging in on a different device to complete the order.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sand
Site Experience FeedbackOct 24, 2026
N/a
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cody
Site Experience FeedbackOct 24, 2026
Everything went perfectly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Momma shopper
Site Experience FeedbackOct 24, 2026
I noticed the pictures of turtlenecks did not line up with the names provided making it a bit of a challenge
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 24, 2026
No apple pay
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Lindy H
Site Experience FeedbackOct 24, 2026
Excellent online shopping experience!! Easy and affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marianne
Site Experience FeedbackOct 24, 2026
The site was easy to navigate, I found what I was looking for quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 24, 2026
It was a little tricky checking out I tried to get my card information by using my last 4 digits of my social security but it would not work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tess
Site Experience FeedbackOct 24, 2026
Very satisfactory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DrGail
Site Experience FeedbackOct 24, 2026
It was easy to use and navigate. Quick checkout too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joy
Site Experience FeedbackOct 24, 2026
Always shopped when I lived in NJ . Due to health reasons my daughter made me move to so I order on line.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hurricane
Site Experience FeedbackOct 24, 2026
No problems
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Sue
Site Experience FeedbackOct 24, 2026
It was good. I prefer in store shopping but wasn’t able to do that today.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joveilli
Site Experience FeedbackOct 24, 2026
Really like to variety of items, and prices. Difficulty in tailoring my purchase, as many items are appealing and priced affordably
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Celeste
Post-Delivery FeedbackOct 24, 2026
I brought a bathing suit I really liked. However, I did not realize the 2 piece bathing suit I saw was sold as separate items. I only got the top, and when I called customer service they said the bottoms were not available. sold out, so now I'm stuck with a top of a bathing suit and no bottom available. I'm upset.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
Jenj
Site Experience FeedbackOct 24, 2026
Good experience. However website was lagging. I would have bought more if website was faster at loading pages
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ginger
Site Experience FeedbackOct 24, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grandma
Site Experience FeedbackOct 24, 2026
Easily found what I want
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackOct 24, 2026
It took a while for the payment to go thru, it kept buffering and I had to go in and out of the app a few times before payment finally went thru.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patricia
Site Experience FeedbackOct 24, 2026
Great prices, selection and easy to use website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 24, 2026
Website has impoved greatly over the last months.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B-Rad
Site Experience FeedbackOct 24, 2026
Awesome
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 24, 2026
See prior text
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Online Shopper
Site Experience FeedbackOct 24, 2026
Very easy, good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marlin
Site Experience FeedbackOct 24, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 24, 2026
awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 24, 2026
Once you select an item you cannot navigate back one level- it throws you all the way out to Google. Navigation needs to be improved.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nesee
Site Experience FeedbackOct 24, 2026
Check out could be easier,other than that every thing was good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Zack
Site Experience FeedbackOct 24, 2026
All good
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
Online Shopper
Post-Delivery FeedbackOct 24, 2026
Terrible experience, misrepresentation of item
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 24, 2026
So far I'm happy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 24, 2026
Everyone was very nice
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 24, 2026
like shopping on line. was looking for this 1 sweater could not find it. maybe the store has it, I go there quite often
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Devildog
Site Experience FeedbackOct 24, 2026
The experience was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gaga
Site Experience FeedbackOct 24, 2026
website was very user friendly and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10