Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 10,829 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 86% |
 Neutral | 7% | 7% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 84% |
Neutral | 11% | 12% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 66,147
Online Shopper
Post-Delivery FeedbackOct 23, 2026
I need to contact Boscov’s. I was missing a item but chstgedvgorbit
- Overall Rating: 1
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
CATHY
Post-Delivery FeedbackOct 23, 2026
i couldn't get over the prices for the halloween deco i bought i got 2 haunted houses with ghosts and bats under $12.00 ea and an11"light up ghost holding a decorated pumpkin for $4.77 all three items fantastic !!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Christie
Site Experience FeedbackOct 23, 2026
it took numerous tries to get tge sale to go through. if i didn't really want these blankets i would have given up.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 23, 2026
I liked that items loaded quickly and that it looked up my boscovs credit card for me
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gidget
Site Experience FeedbackOct 23, 2026
I had no trouble with the website inputting today's order but have in the past.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BluGraz
Site Experience FeedbackOct 23, 2026
My interaction was positive. Boscov's had a great price on the shoes I was searching for. I appreciated the discount and free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 23, 2026
My sister was visiting and she was happy with her purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Dee_NP
Site Experience FeedbackOct 23, 2026
Okay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzer
Site Experience FeedbackOct 23, 2026
not very happy I couldn't use my reward points with the 15% discount!!! Stated I had to use my Boscovs credit card which I did!!!
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kathryn
Post-Delivery FeedbackOct 23, 2026
Love shopping at Boscov's both in the store and online. As I live an hour away I do a lot of my shopping online. Website is easy to navigate though some of the searches need refinement. Quality of product is good and selection and prices are amazing. Thank you for bringing us the best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JoJo
Site Experience FeedbackOct 23, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackOct 23, 2026
It was a good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Veggiegirl
Site Experience FeedbackOct 23, 2026
Everything was very simple. No issues.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Par
Site Experience FeedbackOct 23, 2026
no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lauren
Site Experience FeedbackOct 23, 2026
It was easy and was able to find what I needed quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DAR0801
Post-Delivery FeedbackOct 23, 2026
I always recommend shopping at Boscov’s to my friends. Many of them already do!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 23, 2026
Had some glitches while trying to get to the cart. The algorithm also added more badges then i needed in this particular order. I was able to fix the situation and was very pleased with the grand total for this purchase.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jenn
Site Experience FeedbackOct 23, 2026
I love ordering from Boscov's online. It easy, convenient, and the site is very user friendly. There is a variety of products and the filters are so easy to use which is not very common with online retailers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boy
Site Experience FeedbackOct 23, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo
Site Experience FeedbackOct 23, 2026
Very nice website, lots of items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzanne
Site Experience FeedbackOct 23, 2026
As always the service is excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 23, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 23, 2026
Ok
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
DP
Site Experience FeedbackOct 23, 2026
Website was slow. Had trouble finding the bath mats I was looking for. I had to keep putting in different words until I finally got what I was looking for.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackOct 23, 2026
Great online shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 23, 2026
Great selection, prices and easy on-line ordering process and great tracking with quick shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
MJ
Site Experience FeedbackOct 23, 2026
I’m not good at ordering online
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Holmes
Site Experience FeedbackOct 23, 2026
N/A
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sweet love
Site Experience FeedbackOct 23, 2026
Very happy with this service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Prue
Site Experience FeedbackOct 23, 2026
It was easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Toot
Site Experience FeedbackOct 23, 2026
Positive experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 23, 2026
For whatever reason I could not place my order from my IPAD. I entered all my data several times and when I would hit place order it would not respond. Had to wait until I could get to my actual MAC computer to complete my order.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Margo
Site Experience FeedbackOct 23, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Coqui
Site Experience FeedbackOct 23, 2026
Easy and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Sheri
Site Experience FeedbackOct 23, 2026
The interaction was good. At first I was startled at checkout because it said $20 to free shipping, when there is a free shipping promotion. I almost gave up and didn't check out. I decided to go through and then I did get the free shipping. It was confusing.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Grammie
Site Experience FeedbackOct 23, 2026
The experience was worth it, ordered the rest of my grandson gifts, only concern my choices were limited d/t holiday shopping, but I did find good ones anyway!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pea
Site Experience FeedbackOct 23, 2026
My experience with the website was wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenn W.
Site Experience FeedbackOct 23, 2026
My interaction was good as I was able to find an item that I haven’t been able to find elsewhere that my son wants. Excited to give it to him for Christmas.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackOct 23, 2026
Don't like your return Policy
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 1
Ojoyus1
Site Experience FeedbackOct 23, 2026
Very good website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SUNSHINE
Site Experience FeedbackOct 23, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 23, 2026
It was ok
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 1
Berea mom
Site Experience FeedbackOct 23, 2026
It was easier to search and find when I was looking for and you had a great price so I bought it
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
C
Site Experience FeedbackOct 23, 2026
So far so good. If stuff arrives as we ordered it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackOct 23, 2026
ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 23, 2026
I wanted to use a visa gift card that had $55 remaining on it but had to use credit card could not split between cards
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Annette
Site Experience FeedbackOct 23, 2026
BOSCOVS is a very good store I like it
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
retro5780
Post-Delivery FeedbackOct 23, 2026
Easy to navigate, found quickly what I was looking for, ordered and it arrived a few short days later safe and sound! Would definitely buy from Boscov's again. Highly recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Julie
Site Experience FeedbackOct 23, 2026
Checkout was a bit clunky.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
RR60
Site Experience FeedbackOct 23, 2026
TOO MANY POPUPS
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9