Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 9,632 verified post-delivery reviews on Bizrate.
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 85% |
 Neutral | 7% | 8% |
 Negative | 6% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 85% |
Neutral | 11% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 63,660
Sunshine
Post-Delivery FeedbackSep 27, 2026
It is hard to find the length of curtain I wanted. But, Boscovs had a great selection of lengths and widths. I placed my order and within a couple of days my order came and the quality was great and I was Veery pleased with them! I will be ordering again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
ahague127
Site Experience FeedbackSep 27, 2026
Wish there were more items to choose from. I was expecting to find a lot of pajama sets for my daughter for the fall, and there really weren't a lot of options. I LOVE the Betsey Johnson line for girls!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bri
Site Experience FeedbackSep 27, 2026
No problem very quickly done
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate
Site Experience FeedbackSep 27, 2026
Love this brand. Very easy to order on line, even though I prefer to shop on store.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackSep 27, 2026
My order arrived earlier than planned. I had to return 2 items, I was able to do it at the store, and it was so quick and easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Deb
Site Experience FeedbackSep 27, 2026
Website repeatedly reloaded; also, one of the discount codes I was sent by the company did not work. And one jacket pictured in your ad was not shoppable anywhere on the site.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
DrDan
Site Experience FeedbackSep 27, 2026
Excellent quality and great prices. Boscov's is the last great American family-held department store in the United States of America. They have QUALITY products and offer savings to all consumers. Support your local Boscov's!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 27, 2026
You have a very nice petite section. Tons of stuff , prices are somewhat reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
BJ
Post-Delivery FeedbackSep 27, 2026
I bought 2 Spyder tops at Boscov’s. They arrived on time and were beautifully wrapped in tissue with a sticker. It was like giving myself a present!! I will use this site again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Squeaky
Site Experience FeedbackSep 27, 2026
It was very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackSep 27, 2026
Website is easy to navigate. Didn’t know shipping was $9.95
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TK
Post-Delivery FeedbackSep 27, 2026
Good quality but very long. Will keep. Price reasonable
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Big Bird
Site Experience FeedbackSep 27, 2026
The website was very easy for me to follow since I don't know how to do all that
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
A
Site Experience FeedbackSep 27, 2026
Simple and Easy to order and shop!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 27, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Gray
Site Experience FeedbackSep 27, 2026
The price for the 22oz candle is unbeatable. Bought 5 to give as gifts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 27, 2026
Everything was smooth. At this time there was no free shipping with X amount of $ spent. I usually will find something else to purchase to get the free shipping. I really needed the item so I bought it and paid for shipping. It was not available for purchase in the store/store pick up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackSep 27, 2026
User friendly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ALEX
Site Experience FeedbackSep 27, 2026
My experience today was ok.
- Overall Rating: N/A
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Ty
Site Experience FeedbackSep 27, 2026
Ordering online was easy, no problem at all.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lavender
Site Experience FeedbackSep 27, 2026
I always have great experience with online shopping on Boscov’s website. And return policy is also very easy. If you lose your receipt then we don’t need to worry about it. Thanks for the great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kathi
Site Experience FeedbackSep 27, 2026
I had a wonderful experience searching online. There's actually so many things it's ridiculous. Thank you for helping me spend my money love Boscov's..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nanny
Site Experience FeedbackSep 27, 2026
Looking for candles for my vacation
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackSep 27, 2026
I recently bought a wooden shoe rack on sale and decided that I could use 2 more of them as shelves for grandkids toys. When I went online to order I found some nice frying pans on sale to replace some of my old scratched up ones, a sheet set, and a comforter for my guest room for under $50 and 2 new bras which were both on sale which is what I've been waiting for. Boscov's is the only place to buy quality bras at a good price. I even used a coupon code for an extra 15% or 20% off with no shipping charges. I usually won't buy online if I need to pay shipping charges. If I need something right away I might run to the store but I'd rather not deal with people so I prefer to either wait until I don't have to pay shipping or I don't buy at all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Robin
Site Experience FeedbackSep 27, 2026
I applied and received a Boscov's credit card. This is my 2nd purchase with the card and I have been unable to use the 15% code as of yet.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Me
Site Experience FeedbackSep 27, 2026
n/a
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 27, 2026
Always great service and great selection
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 27, 2026
Good service good products and great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 27, 2026
No issues easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tina
Post-Delivery FeedbackSep 27, 2026
I have been shopping at Boscov’s for years and I always recommend to family and friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 27, 2026
Site was easy to use and ordering/refund information was easy to understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 27, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ocala
Site Experience FeedbackSep 27, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nana
Site Experience FeedbackSep 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Karenamadio
Site Experience FeedbackSep 27, 2026
Good experience
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 27, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
barbj
Post-Delivery FeedbackSep 27, 2026
Order arrived on time. Dress i ordered is excellent. very pretty and very good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Know how it’s returned
Post-Delivery FeedbackSep 27, 2026
Shopping online, the delivery was fast. Returning was the issue. My fault, I didn’t read it wasn’t an option to return it in the store. Picking up at the store was great.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
CW
Site Experience FeedbackSep 27, 2026
it was super easy to find what I was looking for, add it to my cart and get checked out!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shopper
Post-Delivery FeedbackSep 27, 2026
I purchase often from Boscovs and have never had any issues . If i had to return items there was never an issue . Isially returns are for not fitting. I love to get all the sales and deals and have recommended to many and also brought family members when they came from out of state and they have found things to bring home with them .
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Pink Lady 60
Site Experience FeedbackSep 27, 2026
The website is very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Linda
Site Experience FeedbackSep 27, 2026
Purchased a new leather purse. Painless. Discount 20%
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 27, 2026
I experienced no problems at all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 27, 2026
sizes on product didn`t seem true to other jeans purchased elsewhere.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
JAN
Post-Delivery FeedbackSep 27, 2026
I love Boscov's! I have been shopping there for many years...they have everything you are looking for at a good price!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Ethel
Site Experience FeedbackSep 27, 2026
I had no issues, very easy.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jazzy Jazz
Site Experience FeedbackSep 27, 2026
I did not have trouble with the order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cindy
Site Experience FeedbackSep 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maggie
Site Experience FeedbackSep 27, 2026
Easy to view items needed. Easy to place order online. I'm very happy with this experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10