Boscov's Reviews - 7,235 Post-Delivery Reviews - 9.5/10
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 89% |
 Neutral | 8% | 7% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 11% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 56,924
Dee
Site Experience FeedbackJun 26, 2026
Excellent merchandise and pricing, especially with 10% discount Website page froze a number of times; almost impossible to make the purchase
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Miss Precious
Site Experience FeedbackJun 26, 2026
I had a hard time being verified
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
CM76
Site Experience FeedbackJun 26, 2026
A little tricky in the beginning. Typed in Woman's Architect tops and it gave me mens and kids. tried again and it worked.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
brneyegrl65
Site Experience FeedbackJun 26, 2026
Ordering online was very easy and I would do it again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DN
Site Experience FeedbackJun 26, 2026
I love the ID check after place the order. It made me feel comfidence to shop with your store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Di275
Site Experience FeedbackJun 26, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pj
Site Experience FeedbackJun 26, 2026
Great sales
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
fritz
Site Experience FeedbackJun 26, 2026
web site preaty good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kathleen
Site Experience FeedbackJun 26, 2026
Great prices - but shipping is expensive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marie
Site Experience FeedbackJun 26, 2026
It was very easy and quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Satisfied customer
Post-Delivery FeedbackJun 26, 2026
Looked for this particular item and Boscovs was only store to carry the color I was looking for at a low price. Definitely should shop here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Claud
Site Experience FeedbackJun 26, 2026
The website needs more color and graphics.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 26, 2026
I was able to locate the product earlier today on the website using my phone without any issues. It took me multiple times to finally locate the product on the website using the computer. Ended up going back to the website on my phone, located the product and by using the product description was finally able to locate it using my laptop.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Heidi
Site Experience FeedbackJun 26, 2026
Needed this for work on Sunday
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Everything was great, easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teb
Site Experience FeedbackJun 26, 2026
No issue and first time order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Everything when well
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
GAB
Site Experience FeedbackJun 26, 2026
I was excited to make a purchase on your website, as we needed a new Ninja product, and found your pricing to be very competitive. However, I was asked to give an email in exchange for for a discount code, I tried to type in the code and nothing happened, no discount, no error message. I tried to call customer service care line but it was after hours. I made the purchase but am disappointed. Please contact me. Thank you!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackJun 26, 2026
I love Boscov's but I always don't get up there because it's not close to where I live and usually I'am short on time. But I do think the quality of the items is very good, I just wish shipping to my home wasn't so expensive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kaciegirl
Site Experience FeedbackJun 26, 2026
My shopping experience was pretty easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
It was easy saw shoes l liked and ordered them.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Marge
Site Experience FeedbackJun 26, 2026
Was Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
del
Site Experience FeedbackJun 26, 2026
very easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MamaD
Site Experience FeedbackJun 26, 2026
Online experience was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great sale!!
Site Experience FeedbackJun 26, 2026
Product wasn’t available in my size in the store, so I ordered it online. As long as I knew what I wanted, the product popped up. Without knowing the brand, the product didn’t pop up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Website is extremely easy to navigate, use and user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gailj
Site Experience FeedbackJun 26, 2026
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rena'S
Site Experience FeedbackJun 26, 2026
Love the sales and coupons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lorr
Site Experience FeedbackJun 26, 2026
the website needs improvement and to be updated
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 7
LindaQ
Post-Delivery FeedbackJun 26, 2026
I like Boscov’s and want to support our local stores in NJ
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 26, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jk
Site Experience FeedbackJun 26, 2026
Great! I’m super excited for this chair at this price. I’ve had these chairs for the last 45-50 years & love them. Hope I get it very soon! Thank you! Jen
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Kats
Site Experience FeedbackJun 26, 2026
Had no issues was easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mi Mi
Site Experience FeedbackJun 26, 2026
It said I could get a %10 discount and I didn’t find where I could add it. Other than that it was fairly easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Volusiano
Site Experience FeedbackJun 26, 2026
Great price for the product. I didn't get a confirmation order for my first order, but I did get a confirmation for this second order, so it's all good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackJun 26, 2026
A little hard to place order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
All went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Gibby
Site Experience FeedbackJun 26, 2026
A little wonky with changing the number of items in cart but other than that no problem. Will shop Boscov's online again soon!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
EXPERIENCED
Site Experience FeedbackJun 26, 2026
AS ALWAYS MY E-MAIL NOT RECOGNIZED
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lulu marino
Site Experience FeedbackJun 26, 2026
Shipping charge options and confirmation never verified
- Overall Rating: 4
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Den
Post-Delivery FeedbackJun 26, 2026
I never shopped in Boscov's before now. There is none in my area, but I was in Binghamton, New York recently and shopped at that time. I loved the store! They had a huge petite section that you don't usually find in other department stores. I bought several outfits and some jewelry. I wish the store was closer to my house.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Markcus
Site Experience FeedbackJun 26, 2026
Good experience, no snags
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shawnee
Site Experience FeedbackJun 26, 2026
Hard to get to other kitchen items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
I called the customer service line to verify some information regarding the item. The support representative was incredibly pleasant and helpful. In addition, it was very easy to get directly to a representative, which I very much appreciated!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
The prices were great and the descriptions and photos are clear. Excited for my first online order!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Greeny
Post-Delivery FeedbackJun 26, 2026
It was easy to purchase my items. The quality of the items were good and the price was reasonable.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Moodle
Site Experience FeedbackJun 26, 2026
Easy to find what I was looking for. Have ordered a lot from website. Ordered because of bonus item offered. Like that I could check out as guest.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DanB
Site Experience FeedbackJun 26, 2026
Website worked fine until checkout. Did not accept the discount code received for opting in to email/texts.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJun 26, 2026
As a Boscov's card holder in good standing, your checkout process is RIDICULOUS. I had 4 different secure text numbers sent to me before I finally decided to purchase as a guest. Did not aporeciate the difficulty.
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 10