Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 9,548 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 86% |
 Neutral | 7% | 7% |
 Negative | 6% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 85% |
Neutral | 11% | 12% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 63,319
Exceptiona! Purchase,Ch♡♡♡rs,Patrick J
Post-Delivery FeedbackSep 25, 2026
Biscovs'! Naturally Awesome Store Browsing & Purchasing Quality Items Great Sportscoat, Fit a Bit Tight, Reason for Return, Found Tweed With Elbow Patches Always a Sharp Casual Look.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Annette
Site Experience FeedbackSep 25, 2026
It seems a little glitchy at times but it may be because I am on my iPhone
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
rose
Site Experience FeedbackSep 25, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
Everything was great EXCEPTI wanted 4 pair of the Alfred Dunner slacks in 16P short but there was a limit of 2. So, I had to order the other 2 pair in Average and will have to have them shortened.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 25, 2026
See previous field
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Site Experience FeedbackSep 25, 2026
It’s very helpful picking the size of my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Steak
Site Experience FeedbackSep 25, 2026
Always easy website to use with lots of choices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackSep 25, 2026
Happy with everything..only request is to have shipping option to get item faster. I have company visiting and need to get item before they come but may get a day or two or more into the visit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sherrie
Site Experience FeedbackSep 25, 2026
Has been wonderful to be able to order delivery online. I love shopping at Boscovs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cora
Site Experience FeedbackSep 25, 2026
I totally loved ordering online. It was very easy and said step by step on what to do.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
judy
Site Experience FeedbackSep 25, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Julie
Site Experience FeedbackSep 25, 2026
I love shopping online as well as dealing with picking it up or having it delivered. I always get what I want. I get better deals when I shop online. Thank you very much. But all the same, I whether it's in store or online, i'm always satisfied. Thank you so much. I love my boscov's
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
Good so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marti
Site Experience FeedbackSep 25, 2026
I logged on to enter contest. Could not find any information about it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kathy
Site Experience FeedbackSep 25, 2026
I found my online shopping experience to be easy and successful. When I searched for a specific brand of petite blouses, they came up immediately when available. Checkout was easy and efficient. The only problem I had was that I received an email from Boscov's an hour earlier ".We'd love to see you again! Use code WBVXD3C9DB$ for an Extra 15% Off on your next online purchase" but when I tried to use it checking out, it was denied, stating it was not a good code. I had copied and pasted it so I know it was input properly. Disappointing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 25, 2026
please, I work full time and I would need to go to the LOVELY Boscov's which I love to shop at but my legs are hurting from a long week at work and I need new sneakers and I need new support socks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JEG
Site Experience FeedbackSep 25, 2026
The website was easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Caroline Rice
Post-Delivery FeedbackSep 25, 2026
Easy simple and exactly what I was hoping for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Scott
Site Experience FeedbackSep 25, 2026
Never had a bad experience online or in store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynne
Site Experience FeedbackSep 25, 2026
Boscov”so has always been my go to store!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Doc
Site Experience FeedbackSep 25, 2026
I found the website to be very informative.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lee
Site Experience FeedbackSep 25, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Barb
Site Experience FeedbackSep 25, 2026
i had some difficulty finding the pants which I saw in a Boscov's brochure.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 25, 2026
Easier than it was a few years ago
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mel
Site Experience FeedbackSep 25, 2026
Good ,👍
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Will
Site Experience FeedbackSep 25, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
Not really happy because it wouldn’t let me use my 15% off coupon
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Nonna
Site Experience FeedbackSep 25, 2026
The Paypal option does not appear to be possible until you choose the option to pay with a Boscov's Card. It would be nice to have it as an option with other credit cards.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hethal
Post-Delivery FeedbackSep 25, 2026
I absolutely love Boscovs and would recommend anybody to shop there. Also the workers are very helpful and very nice.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
Everything was good, no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackSep 25, 2026
It’s good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meech2
Post-Delivery FeedbackSep 25, 2026
Boscov’s has a very good selection of everything! The prices are very reasonable!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kathy
Site Experience FeedbackSep 25, 2026
Very goid
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gigi
Site Experience FeedbackSep 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Site Experience FeedbackSep 25, 2026
Good find
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 25, 2026
I was very impressed with the packing of the merchandise I ordered. It was perfect no way anything would have broken.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 25, 2026
Very easy to find my product I was looking to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunshine
Site Experience FeedbackSep 25, 2026
Found what I was looking for very quickly
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Anne
Site Experience FeedbackSep 25, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MB
Site Experience FeedbackSep 25, 2026
I used flyer received by mail to look up the items. Suggestion for flyer for example FALL EDIT flyer page 6 purchases made no info on page relative to shoes on model. Missed marketing opportunity there
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sally
Site Experience FeedbackSep 25, 2026
out of product in store and charges outrageous delivery charges
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
DB
Site Experience FeedbackSep 25, 2026
Purchase was very smooth purchasing and checking out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
Easier than i thought.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KMB
Post-Delivery FeedbackSep 25, 2026
Great athletic shoes at a very good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Peaches
Site Experience FeedbackSep 25, 2026
Peaches
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 25, 2026
Good for kid's clothes, affordable
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Willi
Site Experience FeedbackSep 25, 2026
Easy ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9