Boscov's Reviews - 7,205 Post-Delivery Reviews - 9.5/10
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 8% | 8% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 11% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 56,875
Online Shopper
Site Experience FeedbackJun 24, 2026
ok Shipping price is too high
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Crick
Site Experience FeedbackJun 24, 2026
Everything worked out fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The "Old Lady"
Site Experience FeedbackJun 24, 2026
The transaction and picking out the sweatshirts went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joey
Site Experience FeedbackJun 24, 2026
Enjoyable experience. Found what I was looking for and it was on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Em
Site Experience FeedbackJun 24, 2026
Fine. Clear pics. Wish there were more colors of the item I purchased. I already purchased same in store and it fits great!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jonnie
Site Experience FeedbackJun 24, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Kathy
Site Experience FeedbackJun 24, 2026
The website was extremely easy to navigate today. I found my product and purchase within five or six minutes. My order was completed in 10.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Liz
Site Experience FeedbackJun 24, 2026
Overall good just not as many options
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Kassy
Site Experience FeedbackJun 24, 2026
I feel the website was very helpful and easy to understand for an old lady like myself. lol
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rich
Site Experience FeedbackJun 24, 2026
GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deejay
Site Experience FeedbackJun 24, 2026
-
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Grammy
Site Experience FeedbackJun 24, 2026
I was at the store in Monmouth. They did not have as many sets of curtains as I needed. I came home, went on line, ordered what I needed and now I am waiting for product to arrive. Process was simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Red
Site Experience FeedbackJun 24, 2026
I love Boscovs!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cle
Site Experience FeedbackJun 24, 2026
I changed my order since I don't want to pay the return shipping if it doesn't fit.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Bob
Site Experience FeedbackJun 24, 2026
I fine Boscovs always has good selection of most items when ever i shop on line or go to store. most always GOOD quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stacey B
Site Experience FeedbackJun 24, 2026
All good. Would have appreciated free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bb53
Site Experience FeedbackJun 24, 2026
It was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dbrown
Site Experience FeedbackJun 24, 2026
It was okay for the first time the survey process is too long
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
smithg842
Site Experience FeedbackJun 24, 2026
I ordered stuff for my garden wish they was more options for payment like Klarna
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bellamy
Site Experience FeedbackJun 24, 2026
Very easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rod
Site Experience FeedbackJun 24, 2026
It was good except the web site was slow
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beth
Site Experience FeedbackJun 24, 2026
Great selection and reasonable prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kmac
Site Experience FeedbackJun 24, 2026
I love shopping at Boscov’s online. But I have noticed some times I get defective merchandise online. I sometimes make a drive to one of your stores. But they are quite a distance from Annapolis MD.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gigi
Site Experience FeedbackJun 24, 2026
Love Boscovs Was so sad when it closed several years ago! When it reopened, I was thrilled & couldn’t wait to go back! I let salespeople know I was so happy to see them! I recommend BOSCOVS to all!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PA Grandma
Site Experience FeedbackJun 24, 2026
Although one item showed as available in the size I chose, it wouldn't add it to the bag as it said quantities were limited or out of stock. Makes no sense. Either available or not available. Disappointing. But I was able to order 2 others with no problem. Appreciate the info that a military discount was available but chose to use the greater discount currently available to everyone.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mitzee
Site Experience FeedbackJun 24, 2026
Very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CIK
Site Experience FeedbackJun 24, 2026
My experience was very good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frau
Site Experience FeedbackJun 24, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Easy A little more info on items would be nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeri
Site Experience FeedbackJun 24, 2026
User friendly, great selection, perfect descriptions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Laura
Site Experience FeedbackJun 24, 2026
I absolutely love Boscovs!!! In the store and online, my experiences have been amazing!!! My go to store for everything!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lil Deb
Post-Delivery FeedbackJun 24, 2026
Always have a good experience with Boscov's.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 24, 2026
I didn't realize some of my order was canceled. it was probably my fault because I trashed some of the emails before reading them.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: 8
shopper
Site Experience FeedbackJun 24, 2026
I found it a bit cumbersome as I had to place the order three times before I got it - Grant it, I am often technologically challenged!
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 24, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trixie
Site Experience FeedbackJun 24, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Double D
Post-Delivery FeedbackJun 24, 2026
Boscov's is a great place to shop at in store and online. The USPS (Post Office) is not upholding their end on shipping. Boscov's can't control the USPS. It took 8 days for my package to arrive per USPS. It was all over the US of A. Wish Boscov's had the option for you to choose your shipper even if I had to pay for it. I guess ordering gifts to arrive on time will be like a crap-shoot.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 1
- Customer Support: 10
Jo
Site Experience FeedbackJun 24, 2026
The only problem I have is with my rewards the system did not allow me to use it. I don’t like that I can’t use it it was for 15.00
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
She
Site Experience FeedbackJun 24, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tar
Site Experience FeedbackJun 24, 2026
None at this time
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Andy
Post-Delivery FeedbackJun 24, 2026
I recently purchase several men's sport coats from Boscov's - two in the Whitehall, PA store, and four online with home delivery. While shopping at the store, the sales attendants were very patient and helpful. The online purchase and delivery went smoothly. The items i bought were very fairly priced and of good quality.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
er10469
Site Experience FeedbackJun 24, 2026
Overall, typical experience making a purchase online. I did get a better price here than anywhere else. That's a big plus.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 24, 2026
Love Boscovs. Wide variety of goods. There are times when I find stuff a little pricey.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mar
Site Experience FeedbackJun 24, 2026
No comment
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pam
Site Experience FeedbackJun 24, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeannie
Site Experience FeedbackJun 24, 2026
Great interaction.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Nana
Site Experience FeedbackJun 24, 2026
Everything was fine. It’s very easy to find things and order. And it does not take long to get your order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Billy
Site Experience FeedbackJun 24, 2026
I love Boscov's!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
El C
Site Experience FeedbackJun 24, 2026
I was having trouble with website freezing up and loading pages slowly. I checked my internet connection and everything else loaded fast so not my connection. I was getting frustrated with the site loading slowly and freezing, i almost said forget it because it was frustrating. But finally after much todo everything loaded and i was able to go through with my purchase.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 9