Boscov's Reviews - 7,191 Post-Delivery Reviews - 9.5/10
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 8% | 8% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 11% |
Negative | 5% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 56,832
Online Shopper
Site Experience FeedbackJun 22, 2026
It was ok just wanted move detailed pictures of items
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 22, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
It was easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Carolyn
Site Experience FeedbackJun 22, 2026
easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 22, 2026
Great. Easy peasy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Color choices did not match photos.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Holister
Site Experience FeedbackJun 22, 2026
Overall, every thing was fine. The payment process was a little glitchy, but this may have been on my end.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Very good no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ann
Site Experience FeedbackJun 22, 2026
Items displayed nicely. Had to figure out how to put my items in the cart to pay. Little confusing
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackJun 22, 2026
I live in De, product was filled in Media, PA and then went to CO before coming back to DE. Took long to get here due to ridiculous shipping
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 22, 2026
Very good experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
dg
Site Experience FeedbackJun 22, 2026
always enjoy boscovs shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PS
Site Experience FeedbackJun 22, 2026
Good shopping experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 22, 2026
Hard to view the zoomed in picture of the item on mobile device
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Dala
Post-Delivery FeedbackJun 22, 2026
There were so many baby items to choose from, I wish I could have gotten them all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Santos
Site Experience FeedbackJun 22, 2026
Website is very user friendly and convenient. All I would ask is to possibly develop an app.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy shopper
Site Experience FeedbackJun 22, 2026
Very positive experience. Ordered items & encountered no difficulty in placing order or payment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 22, 2026
some were excellent, returning what did not work
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
roe
Site Experience FeedbackJun 22, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jaycee
Post-Delivery FeedbackJun 22, 2026
I loved the online, the store in Neshaminy never has my size and I end up wearing a 7, this way I got a 6 and they fit great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Laurie
Site Experience FeedbackJun 22, 2026
Veteran
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackJun 22, 2026
Was easy and as usual you have what I want
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debbie
Site Experience FeedbackJun 22, 2026
easy to do
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 22, 2026
Very easy to navigate
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 22, 2026
Everything was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JIMMYBB
Site Experience FeedbackJun 22, 2026
GOOD
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 22, 2026
survey too long and did not get my 10 percent discount after signing up for email alerts in the beginning of the site
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mrs Potts
Site Experience FeedbackJun 22, 2026
I was very pleased with my experience and how easy it was to find what I was looking for and how to place my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 22, 2026
I had to get shorts for my husband and he is picky!but we found some great shorts an on sale too ofcorse I had to get a shirt for my self also on sale
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
None
Site Experience FeedbackJun 22, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lolli
Site Experience FeedbackJun 22, 2026
Easy and Friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rinny
Site Experience FeedbackJun 22, 2026
My interaction with the website was very good. I found what I wanted with ease.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DeeDee
Site Experience FeedbackJun 22, 2026
Great products, great service, great prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Quickdraw
Site Experience FeedbackJun 22, 2026
Great prices !!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shawn
Site Experience FeedbackJun 22, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
I wanted to buy enough for free shipping. It was difficult to find something I needed! Looking forward to getting the sandals!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tricia
Site Experience FeedbackJun 22, 2026
I have ordering online and go to boscovs for awhile. the staff in the store and customer service were very professional and kind
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
ALL GOOD, THANK YOU
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Brenda
Site Experience FeedbackJun 22, 2026
Had difficulty changing my password.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 22, 2026
Check out was a failure, no place to put the code I got in the txt
- Overall Rating: 3
- Would Shop Here Again: 2
- Likelihood To Recommend: 3
Shelster
Site Experience FeedbackJun 22, 2026
I had a good shopping experience online today. There have been times when the website was uncooperative, perhaps due to high volume but today was good. I do feel you should offer the extra 10-15% coupons more often.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SNOWBIRDS
Site Experience FeedbackJun 22, 2026
SINCE WE DON'T LIVE NEAR A STORE WE STOP WHEN WE RETURN TO PA. ON-LINE SHOPPING IS GREAT AND THE SELECTION IS ENDLESS. WE CAN TAKE ADVANTAGE OF THE SALES.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
KG
Site Experience FeedbackJun 22, 2026
I was supposed to get an extra 10% off my order. I did not! I feel like I got "suckered in" to make this purchase. I not at all happy about not getting my extra 10% off. Also, you advertise a picture of color for these shorts, a tan color and darker tan color, which I also wanted but site never gave me an option to order those 2 colors ???
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
BEVERLY
Site Experience FeedbackJun 22, 2026
BOSCOVS DID NOT ACCEPT OFFER OF 15% OFF BCCNEW26
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Beapo
Post-Delivery FeedbackJun 22, 2026
Very nice items at a good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 22, 2026
It was very easy to find the item I was looking for and it was in stock for what I think is a fair price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Website took too long, did not filter as well as I would have liked.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7