Boscov's Reviews - 7,160 Post-Delivery Reviews - 9.5/10
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 8% | 8% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 85% |
Neutral | 12% | 11% |
Negative | 5% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 57,012
Francie-Ann
Site Experience FeedbackJun 20, 2026
There is not a Boscov's anywhere close to me. I went to one when I was out of state because I found things online I wanted. I really like your selections and prices (sales) for what I have been looking for. I am a Boscov's lover!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Me
Site Experience FeedbackJun 20, 2026
Pretty easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 20, 2026
It was excellent!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rita
Site Experience FeedbackJun 20, 2026
Really disappointed I missed the 15FORDAD. I placed my order on Saturday June 20 in the evening. Since it was still June 20 I was surprised it was no longer effective. I live in FL but travel home to Altoona, PA often and shop always at Boscovs. My favorite store!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
vERY VEERY DIFFICULT TO PLACE AN OEDWE. PLEASE LEARN FROM AMOZON. I HAD TO RET ABOUR 10 TIMES BEFORE I COULD PLACE AN ORDER. i WANTED TOORDER MORE BUT YOUR SITE IS NOT CUSTOMER FRIENDLY
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Online Shopper
Site Experience FeedbackJun 20, 2026
Easy and quick to use.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Susan Convery
Site Experience FeedbackJun 20, 2026
I only just discovered Boscov’s about three years ago. I am old enough to remember how wonderful shopping in department stores used to be. And, Boscov’s reminds me of those wonderful shopping experiences of many years ago. Shopping in the Woodbridge, NJ store is always so pleasing — all the employees are always friendly and helpful. The Boscov’s website is easy to navigate and very user- friendly. I’m grateful that Boscov’s is committed to providing such a welcoming and positive experience for its customers!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mgriff
Site Experience FeedbackJun 20, 2026
The survey took a little longer than expected hahaha
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 20, 2026
E-mail sent to me as a follow up on my original purchase, so i bought another pair of pants which was simple. Just concerned about pickup and how easy that will be.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 20, 2026
Fine, no problems!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carolina
Site Experience FeedbackJun 20, 2026
It was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
De
Site Experience FeedbackJun 20, 2026
Pleasure. Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MJ
Post-Delivery FeedbackJun 20, 2026
I was looking for a very specific shirt for myself and sister. Boscov's had it so I bought two.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Happily pleased
Post-Delivery FeedbackJun 20, 2026
I ordered it for my boyfriend for Father's Day he had one and lost it and had been trying to find another he opened it early and was so happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Annie
Site Experience FeedbackJun 20, 2026
Easy, quick and pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chloe
Site Experience FeedbackJun 20, 2026
I liked that I was able to begin my order, go out to dinner, add to my order and then come home to finish it. I liked that my bag remained as I left it and I didn’t have to start over!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
carebaer
Site Experience FeedbackJun 20, 2026
First time signing in, didnt find my account, second time we tthrough without a hitch.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tinker
Site Experience FeedbackJun 20, 2026
Very happy. Easy to do.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 20, 2026
Too manyquestions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nienha
Site Experience FeedbackJun 20, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DAVID J
Site Experience FeedbackJun 20, 2026
The main issue is the sites lagging when clicking on product, could use more pictures of product as well some only offer one maybe two
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJun 20, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
FKD1
Site Experience FeedbackJun 20, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GJB
Site Experience FeedbackJun 20, 2026
It was ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T
Site Experience FeedbackJun 20, 2026
Easy enough
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Roni
Site Experience FeedbackJun 20, 2026
wish I could have transferred the merchandise to my local store for pickup
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DB
Post-Delivery FeedbackJun 20, 2026
They shouldn’t waste my time with their stupid surveys
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Shopper R
Site Experience FeedbackJun 20, 2026
Very easy to navigate the site. and use special offers and gift card.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
C
Site Experience FeedbackJun 20, 2026
The website glitches a lot !
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
wilt
Site Experience FeedbackJun 20, 2026
10% discount codes were tried several times but did not work
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liz
Site Experience FeedbackJun 20, 2026
I had a hard time trying to enter a discount code.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mary
Site Experience FeedbackJun 20, 2026
Easy to order. Variety of merchandize offered. Prices are compatible.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Overall, good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
M
Site Experience FeedbackJun 20, 2026
The site does not provide colors of all of the apparel. In some cases there is only one picture. There are other colors available according to the descriptions but the colors don't always appear, even after clicking on a color. Also, it seems as though you must add an item to your cart in order to check out. I had several items already in my cart and continued shopping. When I was ready to check out, I had to add another item in order to be able to select "view cart and check out".
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Clear pictures. Clear pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joni
Post-Delivery FeedbackJun 20, 2026
I am very satisfied with every aspect with this order. I was well informed with delivery and the two men who delivered were very friendly with on time delivery. They brought the recliner into our home and assembled it. We are very with everything about ordering from Boscovs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Linda
Site Experience FeedbackJun 20, 2026
Always great service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rovertom
Site Experience FeedbackJun 20, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ken
Site Experience FeedbackJun 20, 2026
Great selection of what I wanted. Took just minutes to get exactly what I was looking for at great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BesMe
Site Experience FeedbackJun 20, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackJun 20, 2026
Best store for clothes!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SatisfiedCudomer
Site Experience FeedbackJun 20, 2026
I had the need for a very specific item. Went to the website, put in the search and found exactly what I needed! I was done in under 5 minutes!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Girly
Site Experience FeedbackJun 20, 2026
I use website as not able to walk store and mobilized scooters aren’t available which they should do like grocery stores
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 20, 2026
So far, so good. Just waiting to see if I receive the item I ordered and how long it takes to get to my address.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Addy
Site Experience FeedbackJun 20, 2026
Excellent.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Cbluz
Site Experience FeedbackJun 20, 2026
Nice and easygoing way to order
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Theav8or
Site Experience FeedbackJun 20, 2026
Very good, as usual. Quality is very good, delivery will be received as scheduled. Sale pricing was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10