Boscov's Customer Reviews
Boscov's holds a 9.5/10 overall rating and 7,698 verified post-delivery reviews on Bizrate.
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 7% | 7% |
 Negative | 4% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 85% |
Neutral | 11% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 58,725
Online Shopper
Post-Delivery FeedbackAug 4, 2026
Minor problem with the order form. Used to Amazon simplicity. Otherwise everything worked according to plan.p
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 4, 2026
I like everything it was very easy to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Achosenlegend
Site Experience FeedbackAug 4, 2026
I found exactly what I was looking for at a great price!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Dew
Post-Delivery FeedbackAug 4, 2026
I needed underwear . Vanity Fair and Playtex had good sales. I also found a lovely top. Now I want to come and shop soon. I love Boscovs. I have gift certificates to use.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
FloridaBoats
Site Experience FeedbackAug 4, 2026
website timed out and reloaded a lot. Said it was using too much memory.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
quick, easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jemmie
Site Experience FeedbackAug 4, 2026
Very good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Saundrea
Site Experience FeedbackAug 4, 2026
The quality and prices of clothing are spectacular. My kids picked out their school clothes and are very excited
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
srbluck
Site Experience FeedbackAug 4, 2026
Quick and easy purchase, no notes
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mom
Site Experience FeedbackAug 4, 2026
Everything was easy and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bgw
Site Experience FeedbackAug 4, 2026
overall excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
I
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Darbee
Site Experience FeedbackAug 4, 2026
Appreciate that this family run business still competes with bought off retailers. I shop in store when I get to Johnstown or Altoona
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bryn
Site Experience FeedbackAug 4, 2026
No bad! Only good! I love Boscovs!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lady
Site Experience FeedbackAug 4, 2026
had to put card number in twice
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 4, 2026
Easy to use. Good filter selection
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
luvshorses239
Post-Delivery FeedbackAug 4, 2026
all were great items for the gifts i wanted
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
White Marlin
Site Experience FeedbackAug 4, 2026
Very easy and straight forward. Would order online again from Boscov.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
napper
Site Experience FeedbackAug 4, 2026
establing user name and password was trying
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shopper experience
Site Experience FeedbackAug 4, 2026
Original search for Laura Ashley short sleeve pj sets had only four results but when I searched Laura Ashley pjs there were many other options of shorts sets not included in original search
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sammy
Site Experience FeedbackAug 4, 2026
Great fast purchase and easy interface
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Willey
Site Experience FeedbackAug 4, 2026
experience was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
Boscov’s is my go to. First time ordering online.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
SouthernYankeeGirl
Post-Delivery FeedbackAug 4, 2026
I was scouring the internet for a special brand of towels (Royal Velvet) as I have had them before for years. All other sites made you buy quantities in the same color. Only Boscov's allowed me to get a variety of sets in different colors. A great value for the price was offered also.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Fav Selinsgrove
Site Experience FeedbackAug 4, 2026
Easy to order Great brands and prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MermaidWarrior11
Site Experience FeedbackAug 4, 2026
Needs redesigb - sliw and clunky. Outdated and unappealing design. Great price on this table. Cant wait yo see!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Babygirl5064
Site Experience FeedbackAug 4, 2026
All went well, all my items were in supply.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ros
Site Experience FeedbackAug 4, 2026
Easy
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
jason160
Site Experience FeedbackAug 4, 2026
was simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Melanie
Site Experience FeedbackAug 4, 2026
The shopping experience online was GREAT, found what I wanted easily. I just wish I had a physical Boscov's store in my area.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michael
Site Experience FeedbackAug 4, 2026
I think you have a bug in your software. If you select Paypal then decide to pay with a credit card, a window doesn't open for the credit card information. I am a retired software developer
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
chingon
Site Experience FeedbackAug 4, 2026
it was easy to place my order
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 4, 2026
It was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bmreich
Site Experience FeedbackAug 4, 2026
Overall good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Omi
Site Experience FeedbackAug 4, 2026
OK
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
M'Lou W
Site Experience FeedbackAug 4, 2026
FAIRLY NEW TO THIS ESTABLISHMENT, SO FAR SO GOOD! AN ENJOYABLE AND EASY INTERACTION ON THE WEB SITE. I'VE ENJOYED THIS EXPEIENCE, THANK YOU
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boo boo
Site Experience FeedbackAug 4, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackAug 4, 2026
Everything was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NED
Site Experience FeedbackAug 4, 2026
EASY TO USE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
swevn
Site Experience FeedbackAug 4, 2026
it is always GREAT !!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
stan
Site Experience FeedbackAug 4, 2026
decent price BUT checkout was chaotic
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 2
Lynn
Site Experience FeedbackAug 4, 2026
SMOOTH, EASY TO COMPLETE MY PURCHASE.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Educated Adult
Site Experience FeedbackAug 4, 2026
On my laptop I can not see items. I would like to used both laptop and phone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
good experience, east to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ivy
Site Experience FeedbackAug 4, 2026
Good, no problem to due my orden
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
mo
Site Experience FeedbackAug 4, 2026
very bad
- Overall Rating: 4
- Would Shop Here Again: 2
- Likelihood To Recommend: 4
Online Shopper
Site Experience FeedbackAug 4, 2026
I would have preferred to purchase the item in store, but they rarely have my size available on site. It's rather frustrating.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10