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Boscov's Reviews - 7,142 Post-Delivery Reviews - 9.5/10

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Certified
Most Current Certification:
Jun 19, 2026
The country's largest family-owned department store, Boscov's offers a variety of items ranging from clothes to electronics. We also have a bridal registry and a beauty center.

Boscov's Rating

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Post-Delivery Feedback - 7,142 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

88%88%
Neutral rating icon

Neutral

8%8%
Negative rating icon

Negative

4%4%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

9.4 out of 10

Site Experience Feedback - 49,807 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%85%
Neutral rating icon

Neutral

12%11%
Negative rating icon

Negative

5%4%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Boscov's

Showing 1 - 50 of 56,949

  • Grace G

    Site Experience Feedback

    Jun 18, 2026

    Everything went well the only thing I would suggest if possible is to have a category with entire outfits already put together where you can buy each piece that was shown. This would make shopping so much easier especially with trying to put outfits together and it's a win for Boscov because buyers end up buying entire outfits which in turn it's more purchases for Boscov.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jenn

    Site Experience Feedback

    Jun 18, 2026

    So easy to shop & have items shipped directly to me. Some disappointment with not having the size in the item I wanted

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bee

    Site Experience Feedback

    Jun 18, 2026

    Thank you for having such great products service and always making me feel good

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jack Sprat

    Site Experience Feedback

    Jun 18, 2026

    Somewhat not so easy-friendly to maneuver around the site.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    Wish they coupons and free shipping if you didn’t spend that much

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Skatecat

    Site Experience Feedback

    Jun 18, 2026

    Overall, my shopping experience was good—very smooth. Thank you for a positive experience.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • why don’t codes work?

    Site Experience Feedback

    Jun 18, 2026

    where’s my discount NWS2HL37LCA9C

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • DMEO

    Site Experience Feedback

    Jun 18, 2026

    Very easy website to navigate I would have purchased at my local Boscov's but it was easier to deliver outside of my area

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Monchael

    Site Experience Feedback

    Jun 18, 2026

    I found what I was looking for but the verification process didn’t work as it should have.

    • Overall Rating: 3
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Steph

    Site Experience Feedback

    Jun 18, 2026

    We use to go the the Boscovs in Meridian Alot I'm so happy to find the online store. We'll be visiting again soon to take the family there

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • gigi

    Site Experience Feedback

    Jun 18, 2026

    I don't usually do in store pick up because I like to browse, but when I'm focused on one item and time is off the essence...this option is great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dani

    Post-Delivery Feedback

    Jun 18, 2026

    I tried picking up in store but after I order I got an email cancelling my order due to the store not having my items in stock. They made it up to me by giving me a code to get free shipping so I was able to just order my items online and got them shipped to my home and didn't have to pay shipping so that made up for the mistake.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Dimitri

    Site Experience Feedback

    Jun 18, 2026

    Always good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • mps

    Site Experience Feedback

    Jun 18, 2026

    It would not accept a coupon code i got in an email, but i was able to contact support and they will credit my account

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Andrea

    Site Experience Feedback

    Jun 18, 2026

    The website is straightforward and easy to use. I found exactly what I needed and this check out process was simple and convenient. I was able to look up my boscovs charge card with my information.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Luvmy3gals

    Site Experience Feedback

    Jun 18, 2026

    Quick easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JB

    Site Experience Feedback

    Jun 18, 2026

    Rather not

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Nancy

    Site Experience Feedback

    Jun 18, 2026

    Good. Was looking for something else but found this that I needed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dimples

    Site Experience Feedback

    Jun 18, 2026

    Awesome experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Barb

    Site Experience Feedback

    Jun 18, 2026

    Saw commercial on TV with Cargo Shorts on sale, excellent price. Purchased for husband.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bubba

    Site Experience Feedback

    Jun 18, 2026

    The process went smoothly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Patti

    Site Experience Feedback

    Jun 18, 2026

    It was fine

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fast

    Site Experience Feedback

    Jun 18, 2026

    Very easy to use website and great prices.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • RGAU

    Site Experience Feedback

    Jun 18, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MC

    Site Experience Feedback

    Jun 18, 2026

    I found the website very user friendly!!

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Madge

    Site Experience Feedback

    Jun 18, 2026

    I am disappointed that Clark's sandals do not come in wide width for sizes 9 1/2, 10, and 11.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bluzey

    Site Experience Feedback

    Jun 18, 2026

    nice to find jean shorts at this price

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jane

    Site Experience Feedback

    Jun 18, 2026

    Great! And I got 10% off for signing up for notices.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tabitha

    Site Experience Feedback

    Jun 18, 2026

    I moved from Pennsylvania to Kentucky so now I have to order online.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jactrav

    Site Experience Feedback

    Jun 18, 2026

    Website was easy to navigate. I found the items I wanted and used the free store pickup. Prices were very reasonable.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    was very easy to order and have delivered.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Twin2

    Site Experience Feedback

    Jun 18, 2026

    So far so good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lena

    Post-Delivery Feedback

    Jun 18, 2026

    I always enjoy my shopping experience with Boscovs. They always have everything i need and want. Its my favorite store 😍

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Markcus

    Site Experience Feedback

    Jun 18, 2026

    Sales are great, shipping is high

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Patty

    Post-Delivery Feedback

    Jun 18, 2026

    Boscov's offers a variety of clothing & products of good quality & value. Many times, you can find what you are looking for at a discounted price. It is extremely easy to use their website & place an order. You can track & receive your order without delay.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • n/a

    Site Experience Feedback

    Jun 18, 2026

    everything was good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    Fair as I could not enter my coupon cod

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    I had no problem!

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Gma

    Site Experience Feedback

    Jun 18, 2026

    I love Boscov’s. I had no problems.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Diane

    Site Experience Feedback

    Jun 18, 2026

    I was disappointed that all sizes were not available for purchase in various colors.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tina

    Site Experience Feedback

    Jun 18, 2026

    It took me a few days to decide on my purchase. Today I committed. 😆

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Stosh

    Site Experience Feedback

    Jun 18, 2026

    Simple to order at a good price!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • larmar

    Site Experience Feedback

    Jun 18, 2026

    Needed to change email on account, Natalie was very helpful in getting the email updated.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Marielgee

    Site Experience Feedback

    Jun 18, 2026

    I had a reasonably positive experience. I appreciated that there was an opportunity to fully review details of my purchase before I confirmed it. I had accidentally ordered an incorrect size and was able to correct it easily. I loved the deep discount on my item.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Splendid

    Site Experience Feedback

    Jun 18, 2026

    It was easy and that makes it soooo nice!!!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    All good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jane

    Site Experience Feedback

    Jun 18, 2026

    Most often, a good experience all around!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jeanie

    Site Experience Feedback

    Jun 18, 2026

    I always find what I'm looking for at Boscov's and almost always get a great sale!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DH

    Post-Delivery Feedback

    Jun 18, 2026

    I never leave Bosciv’s empty handed. I love the dress selection and always find such cute dresses The store is always clean and the service is great! I look forward ti returning for another shopping spree. I wish there were stores in South Carolina.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
Boscov's Reviews | Verified Customer Reviews at Bizrate Surveys