Boscov's Reviews - 7,128 Post-Delivery Reviews - 9.5/10
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 87% |
 Neutral | 8% | 9% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.4 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 85% |
Neutral | 12% | 11% |
Negative | 5% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 56,922
Tony
Site Experience FeedbackJun 17, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Froggyjo
Post-Delivery FeedbackJun 17, 2026
I would definitely recommend using the online order system. I received my order within 24 hours of ordering.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
CC
Post-Delivery FeedbackJun 17, 2026
It was easy to find what I was looking for and I was able to purchase online. I liked my purchase and I am very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
ChicagoSour
Site Experience FeedbackJun 17, 2026
Great store with good variety of products with decent pricing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rich
Site Experience FeedbackJun 17, 2026
N/A
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Anita in Jackson
Site Experience FeedbackJun 17, 2026
I always have a great experience shopping at Boscovs whether in person or on line. Great selection and prices, easy returns and exchanges.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maggie
Site Experience FeedbackJun 17, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
tink
Site Experience FeedbackJun 17, 2026
Easy to find items , order and pay.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 17, 2026
Didn’t like any of the sandals I ordered. One pair had the elastic strap stretched. Another pair had shoes unbuckled which means someone had tried them on. The Box came with no lid.
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: 5
- On Time Delivery: 9
- Customer Support: N/A
Geo
Site Experience FeedbackJun 17, 2026
The only issue was looking up the exact dress. My daughter bought it in store but got the wrong size. We couldn’t look it up by barcode or item number. Just had to search by manufacturer
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Anonymous
Site Experience FeedbackJun 17, 2026
My experience with ordering on the website has improved dramatically since my last visit several months ago. Details of the garments are clearer and more elaborate. Clarity of checkout process including where/how to include a 15% off coupon I have.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
COWBOYS
Site Experience FeedbackJun 17, 2026
SO FAR EVERYTHING WENT WELL!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Special K
Site Experience FeedbackJun 17, 2026
My interaction with the website was fine. Things came up on the search bar correctly. My husband would like more cotton shirts with pockets. This includes t-shirts, golf shirts, and button down shirts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Annie
Site Experience FeedbackJun 17, 2026
Interaction was easy. You had what I needed at a good price.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Shelby
Site Experience FeedbackJun 17, 2026
Your website is very customer friendly ! I ordered with ease .
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
Did not understand why I was asked twice to verify who I was through the payment portal. Won't be do any more business here.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Steve
Site Experience FeedbackJun 17, 2026
It was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
He website was very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Janny
Site Experience FeedbackJun 17, 2026
Error message but it didn't explain what was wrong..finally went through
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lady t
Site Experience FeedbackJun 17, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
SandyinNj
Site Experience FeedbackJun 17, 2026
Came on to buy a birthday present - took three tries to get to checkout but other than that the site worked fine.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jabo
Site Experience FeedbackJun 17, 2026
Difficult time setting up an account. I thought I had one because I get text messages and spent thousands of dollars in the past 9 months using a Boscov charge.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Norman
Site Experience FeedbackJun 17, 2026
Well designed website. Had to call for help with entering discount code and your employee was very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josh
Site Experience FeedbackJun 17, 2026
It was quick
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
SBucel
Site Experience FeedbackJun 17, 2026
Quality items not tooo horrible prices and love the customer service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skip
Site Experience FeedbackJun 17, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cdubs
Site Experience FeedbackJun 17, 2026
Easy to use n checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
vandm
Site Experience FeedbackJun 17, 2026
The only place I can find these purple hummingbird feeders that they prefer over all other feeders. The price is great and the purchasing process at Boscov’s site is fast and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jaxson
Site Experience FeedbackJun 17, 2026
Nice site, easy to maneuver around.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ange
Site Experience FeedbackJun 17, 2026
We would have rather ordered and picked up chair, rather than paying $70 in shipping. The store is close to us. This is our third time buying this model. They eventually break but the color is one we have a hard time matching.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
Shipping to expensive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
Everything was great
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
It would be nice if there was more variety for pickup at the Harrisburg location
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
It was a sad joke! I got your 10% discount which brought my $53 to $48. YOU then added $9.95 shipping!! I have never seen this anywhere else. YOU actually PUNISH people for taking your discount! I went back and REJECTED your "big discount" and SAVED $5. !!!!!!!!!
- Overall Rating: 3
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Mel
Site Experience FeedbackJun 17, 2026
No issues with with website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jessie
Site Experience FeedbackJun 17, 2026
Boscov's has quality items at a very reasonable price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJun 17, 2026
I'm getting the hang of it. It was easier this time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
Good except it wouldn’t apply the extra 15% off.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susan
Site Experience FeedbackJun 17, 2026
Went to the store to purchase similar items, however, the length of time required and selection was difficult. Easier to order online. Guess we don't have as much patience after computer shopping during the shut down. It's hard to break old habits.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 17, 2026
No place to put in the discount
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
No
Site Experience FeedbackJun 17, 2026
Easy to get gift cards
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Adrian
Site Experience FeedbackJun 17, 2026
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carlo
Site Experience FeedbackJun 17, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Wilt
Site Experience FeedbackJun 17, 2026
The website is easy to navigate your way type in what you’re looking for and that’s it takes you right to it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jan(e)
Post-Delivery FeedbackJun 17, 2026
I ordered what I thought was light tan sneakers. What I got was navy blue. Not saying that it was filled wrong but the web site does not show the item in the color I thought I was buying.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 8
Mary
Site Experience FeedbackJun 17, 2026
It’s a great experience to know this store
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Grammy
Site Experience FeedbackJun 17, 2026
No problems at all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jake
Site Experience FeedbackJun 17, 2026
There was no where to be found instructions on when typing your name you shouldn't use the initial or a period so I had to call your helpline. They were great 👍
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Sis
Site Experience FeedbackJun 17, 2026
It was easy and I love the fact you have what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Granny
Site Experience FeedbackJun 17, 2026
I hate the surveys at the end
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10