Boscov's Reviews - 7,121 Post-Delivery Reviews - 9.5/10
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 87% |
 Neutral | 8% | 9% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 85% |
Neutral | 12% | 11% |
Negative | 5% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 56,891
Online Shopper
Site Experience FeedbackJun 16, 2026
No Father’s Day discount, nowhere to put 15% discount
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Cindi t
Site Experience FeedbackJun 16, 2026
I thought it was great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DJ
Site Experience FeedbackJun 16, 2026
Everything was good. I thought when I used this site at Christmas it stored my Boscov’s credit card number. I guess it doesn’t. I made a purchase a week ago on line and needed to submit a credit card number. Didn’t have Boscov’s card close so used a different one.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
I had a bit of a time trying to checking out... everything else was ok
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Billie
Site Experience FeedbackJun 16, 2026
I was comfortable making the purchase. I knew what I was going online to look at and I knew I was going to pick it up at the store on. June 18, 2026 when is ready?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blessed
Site Experience FeedbackJun 16, 2026
Easy access
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
KAE
Site Experience FeedbackJun 16, 2026
Easy to access clothing products Love the “PICK UP “option Fairly good Petite section
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FRED
Site Experience FeedbackJun 16, 2026
BOSCOVS IS AWESOME!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubba
Site Experience FeedbackJun 16, 2026
Web site could be less cumbersome
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
FudgeQueen
Site Experience FeedbackJun 16, 2026
It’s much faster at loading products than the last time I ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
terr
Site Experience FeedbackJun 16, 2026
no
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sah
Site Experience FeedbackJun 16, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doodles
Site Experience FeedbackJun 16, 2026
Had no trbl at all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 16, 2026
I want a specific pair of Ryka shoes and I thought that is what I was getting from the photos online.It turns out that I was wrong. Shoes are not what I wanted. Now I have 2 pairs of shoes that aren't what I wanted and too expensive to return!!!!!! Last online order for me!
- Overall Rating: 7
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: N/A
no
Site Experience FeedbackJun 16, 2026
the web sight layout is easy to use and quickly able to find what you are looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debra
Site Experience FeedbackJun 16, 2026
Love Boscov's, best prices around!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Didn't appreciation the problem arising that the bag said that the 15% discount was applied for my purchase but it did not calculate the discount . So because it was put through at this hour I will have to call back to to get my proper
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Larry
Site Experience FeedbackJun 16, 2026
Easy to use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jan
Site Experience FeedbackJun 16, 2026
My interaction with the website was great and also I was also in the store today in Rochester, New York and I have to say everybody that works. There is very nice and very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neighbor
Site Experience FeedbackJun 16, 2026
Very easy to navigate your site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shawn
Site Experience FeedbackJun 16, 2026
I love the boscov we need more boscov
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rie
Site Experience FeedbackJun 16, 2026
Quick and easy found waht I was. Looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Edie
Site Experience FeedbackJun 16, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 16, 2026
it was fine
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Online Shopper
Post-Delivery FeedbackJun 16, 2026
Always receive items on time. Good pricing and quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Joe
Site Experience FeedbackJun 16, 2026
I found what i was looking for!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Darling
Site Experience FeedbackJun 16, 2026
I liked that when I was looking for Gloria Vanderbilt, it came up as I was typing it in order to spell it correctly, making the search instantly successful.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lizzy
Site Experience FeedbackJun 16, 2026
My experience with my online order was what I expected as a long time Boscov’s shopper. It was convenient and easy for me to do as a senior citizen with limited online skills.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackJun 16, 2026
Maybe I couldn't see it, but when I was searching for men's shoes, and got the results, I could not sort by price. It would be convenient to sort by price. In fact I only needed one pair of dress shoes, but I saw great prices, and I ordered 2 different pairs. I know I will use them for work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RRossman
Site Experience FeedbackJun 16, 2026
I always have a good experience on finding things on the site and never any problems in and out of the stores the customer service is amazing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Greensyn
Site Experience FeedbackJun 16, 2026
There are no Boscovs near me so I do not like paying for shipping. The low price justified purchase. I would have picked it up at the store but that was not an option.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 16, 2026
it was a good experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dcstt
Site Experience FeedbackJun 16, 2026
It was good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Kim
Site Experience FeedbackJun 16, 2026
I was in the store today and was not able to find my size in both items. When I got home I was able to order bothering items online. I was not happy that I had to pay $9.95 after being in the store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DebM
Site Experience FeedbackJun 16, 2026
positive
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katie
Site Experience FeedbackJun 16, 2026
Newspaper circular led to checking online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Heidi
Site Experience FeedbackJun 16, 2026
User friendly and happy to be able to pick up from store to keep cost down
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CTK
Site Experience FeedbackJun 16, 2026
The shipping charge was a surprise
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Freya
Site Experience FeedbackJun 16, 2026
I love Boscov's that's why I always shop there for clothes, shoes and curtains.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
beautyg
Site Experience FeedbackJun 16, 2026
Me encanta ordenar en linea ya que hay mas variedad que en la tienda, me gusta su navegador,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josie
Site Experience FeedbackJun 16, 2026
Wonderful
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Gram
Site Experience FeedbackJun 16, 2026
I am happy to order from Boscovs. My husband is a veteran and I would like to get the veteran discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andy
Site Experience FeedbackJun 16, 2026
Smooth, engaging, efficient, very fair pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frank
Site Experience FeedbackJun 16, 2026
Some things good some things it's not so good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Carol
Site Experience FeedbackJun 16, 2026
I’m so glad I checked online with Boscov’s. I’ve been unable to find this product for months and there it was at Boscov’s. I’m thrilled. Can’t wait to get these bras. Thank you, Boscov’s! !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peaches
Site Experience FeedbackJun 16, 2026
Very good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NVT65
Site Experience FeedbackJun 16, 2026
Was a bit confused about pick up in store on some items. I chose to have it shipped but check out was a little confusing. I figured it out been a while since I ordered something and free shipping was a plus..
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 16, 2026
The pants were very short. Not as described
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A