Black Forest Decor Reviews - 6,775 Review - 9.4/10
2023
Winner
Circle of
Excellence
4 years
Black Forest Decor Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 87% |
Neutral | 10% | 10% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Recent Reviews for Black Forest Decor
Showing 381 - 400 of 6,775
beaver
Site Experience Feedback
Nov 12, 2024
I love this store. I have bought many times from this store with great success.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sher
Site Experience Feedback
Nov 12, 2024
It was clear to me on how to order
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Bear Mom
Site Experience Feedback
Nov 12, 2024
Website is fine. Disappointed that the item I most wanted to purchase was discontinued in the size I wanted.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Michelle
Site Experience Feedback
Nov 12, 2024
I like the products on the website. The thing that keeps me from ordering more often is the shipping charges.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Minny
Site Experience Feedback
Nov 12, 2024
Great selection, prompt service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AM
Site Experience Feedback
Nov 12, 2024
Search was not very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
MAMA BEAR
Site Experience Feedback
Nov 12, 2024
I absolutely love shopping from your store/catalog.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rachel
Site Experience Feedback
Nov 12, 2024
my experience with Black Forest Decor website and products has been excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Debra
Site Experience Feedback
Nov 12, 2024
Ordering was a bit confusing. I do not umderstand the Bizrate's. I will see how things work out. I have ordered the pinecone placemats before. It seemed easier. ? Thank you
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Sharon
Site Experience Feedback
Nov 12, 2024
It is always easy, with a wide range to choose from, to find what I’m looking for from Black Forest Decor! One of my favorite places to shop.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JoAnn
Site Experience Feedback
Nov 12, 2024
I was pleased but time will tell.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Jimmy
Site Experience Feedback
Nov 12, 2024
Very easy to browse thru the web site and order products. Very wide selection of products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Sonny
Site Experience Feedback
Oct 26, 2024
Overall, good experience. Would like to see more promotions. Website is easy to use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sonny
Post-Delivery Feedback
Nov 12, 2024
Ordered with payment through PayPal but could not see order information on the BlackForest Decor website.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Becky
Site Experience Feedback
Nov 02, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Becky
Post-Delivery Feedback
Nov 12, 2024
It fits our bear theme decor for our new powder room perfectly, We love it!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
V Cabin MiMi
Post-Delivery Feedback
Nov 12, 2024
Products are top quality, and adorable fit our cabin theme to a tee.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ginger
Site Experience Feedback
Oct 22, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nigel
Site Experience Feedback
Nov 11, 2024
Great website. Very user friendly
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
beaver
Site Experience Feedback
Nov 11, 2024
I love this store
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 11, 2024
Since I live in a very rural area online shopping is very convenient for me. My purchase from Black Forest Decor was just what I wanted. The area rug I purchased is fabulous with vibrant colors, texture & very well made. This is the second area rug I have purchased from Black Forest Decor & yes I will purchase more as I am updating my house
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tracy
Site Experience Feedback
Nov 11, 2024
I took me a bit to review all your black bear items, you have a large quantity.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »