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Black Forest Decor Reviews - 6,775 Review - 9.4/10

Nov 28, 2024
Black Forest Decor offers woodland and rustic decor.
Circle of Excellence - Black Forest Decor

2023
Winner

Circle of
Excellence

4 years

Black Forest Decor Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.5 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

10%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Recent Reviews for Black Forest Decor

Showing 381 - 400 of 6,775

beaver

Site Experience Feedback

Nov 12, 2024

I love this store. I have bought many times from this store with great success.

Sher

Site Experience Feedback

Nov 12, 2024

It was clear to me on how to order

Bear Mom

Site Experience Feedback

Nov 12, 2024

Website is fine. Disappointed that the item I most wanted to purchase was discontinued in the size I wanted.

Michelle

Site Experience Feedback

Nov 12, 2024

I like the products on the website. The thing that keeps me from ordering more often is the shipping charges.

Minny

Site Experience Feedback

Nov 12, 2024

Great selection, prompt service

AM

Site Experience Feedback

Nov 12, 2024

Search was not very good

MAMA BEAR

Site Experience Feedback

Nov 12, 2024

I absolutely love shopping from your store/catalog.

rachel

Site Experience Feedback

Nov 12, 2024

my experience with Black Forest Decor website and products has been excellent.

Debra

Site Experience Feedback

Nov 12, 2024

Ordering was a bit confusing. I do not umderstand the Bizrate's. I will see how things work out. I have ordered the pinecone placemats before. It seemed easier. ? Thank you

Sharon

Site Experience Feedback

Nov 12, 2024

It is always easy, with a wide range to choose from, to find what I’m looking for from Black Forest Decor! One of my favorite places to shop.

JoAnn

Site Experience Feedback

Nov 12, 2024

I was pleased but time will tell.

Jimmy

Site Experience Feedback

Nov 12, 2024

Very easy to browse thru the web site and order products. Very wide selection of products.

Sonny

Site Experience Feedback

Oct 26, 2024

Overall, good experience. Would like to see more promotions. Website is easy to use.


Post-Delivery Feedback

Nov 12, 2024

Ordered with payment through PayPal but could not see order information on the BlackForest Decor website.

Becky

Site Experience Feedback

Nov 02, 2024

Great experience


Post-Delivery Feedback

Nov 12, 2024

It fits our bear theme decor for our new powder room perfectly, We love it!

V Cabin MiMi

Post-Delivery Feedback

Nov 12, 2024

Products are top quality, and adorable fit our cabin theme to a tee.

Ginger

Site Experience Feedback

Oct 22, 2024

It was good

Nigel

Site Experience Feedback

Nov 11, 2024

Great website. Very user friendly

beaver

Site Experience Feedback

Nov 11, 2024

I love this store

Online Shopper

Post-Delivery Feedback

Nov 11, 2024

Since I live in a very rural area online shopping is very convenient for me. My purchase from Black Forest Decor was just what I wanted. The area rug I purchased is fabulous with vibrant colors, texture & very well made. This is the second area rug I have purchased from Black Forest Decor & yes I will purchase more as I am updating my house

Tracy

Site Experience Feedback

Nov 11, 2024

I took me a bit to review all your black bear items, you have a large quantity.