BikeParts.com Customer Reviews
BikeParts.com holds a 9.5/10 overall rating based on 80 verified post-delivery reviews on Bizrate.
BikeParts.com Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 83% | 67% |
 Neutral | 17% | 33% |
 Negative | 0% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 75% | 73% |
Neutral | 21% | 21% |
Negative | 5% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for BikeParts.com
Showing 1 - 50 of 526
Sam
Post-Delivery FeedbackJul 1, 2026
Oh you need parts for your bike? You should definitely check out BikeParts.com! They have tons of different parts and the prices are pretty cheap when I compared them to other companies. The item I ordered was out of stock and someone emailed me about a replacement. Super friendly and knowledgeable and helpful when there was issue with the delivery address. It was shipped super quick to! The handle bar was super nice and fit perfect! Definitely check them out they are the best company I’ve purchased from!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJul 1, 2026
In stock on time everything fit and works.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Leo
Site Experience FeedbackJul 1, 2026
It’s been a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
uvmbikes, free shipping did not go through. other then that we enjoy the experence
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Joel
Site Experience FeedbackJun 30, 2026
Part was extremely easy to find for a 10 year old bike. Description of park and of the bike with which it is compatible was very clear. Price and availability attractive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Post-Delivery FeedbackJun 29, 2026
The Shipping cost was inaccurately calculated at checkout. Free shipping was offered at check out. After a delay in shipping I contacted customer service. I was contacted the next day and told there was a significant shipping charge. I appreciate that they covered half of the cost. The order was then promptly shipped. Once shipped it arrived on time and easily tracked. I am very happy with the wheels so far.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 1
- Customer Support: 9
Fue muy fácil comprar una muy buena experiencia y conseguí lo que quería
Site Experience FeedbackJun 28, 2026
Mi experiencia fue sencillo, sin problema alguno, cualquier otra página
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mury Ann
Site Experience FeedbackJun 28, 2026
Easy to navigate website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paulie
Site Experience FeedbackJun 27, 2026
Item, price, and shipping were right.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 27, 2026
This was a simple site to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jsco
Site Experience FeedbackJun 27, 2026
Overall great experience so far. We'll see how well receiving the order goes. Product availability was great but I'm not sure if I'll receive the necessary bolts for the parts. That wasn't clear to me.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ron getting slower
Post-Delivery FeedbackJun 27, 2026
Great website. Disappointed is any of the special offers. Pricing looks high. Minimum shipping amount for free to high
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: N/A
Mtnbkr
Site Experience FeedbackJun 27, 2026
Great experience, fast and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
keokiaah
Site Experience FeedbackJun 26, 2026
Merchant was only one who carried the part I needed
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Chad
Site Experience FeedbackJun 26, 2026
Found a great deal and took advantage will look here in future for bike gear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 26, 2026
Delivery took longer than expected. It seems that assembling my order delayed it. The USPS actually delivered my order sooner than expected.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- On Time Delivery: 6
- Customer Support: N/A
Toothless
Site Experience FeedbackJun 26, 2026
They were helpful in the store driving me to the items with the proper part numbers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rafal
Site Experience FeedbackJun 26, 2026
I am glad I found what I need, and I am happy with the price, free shipping, and the availability. Just the website design looks kinda dated to me, but it was not a problem to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SLC
Site Experience FeedbackJun 26, 2026
I had an easy time navigating and finding the parts I need. Prices seem very good as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John
Site Experience FeedbackJun 26, 2026
Ease of finding my part was awesome. The shipping cost more than the part. I wish more shipping options were available.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Monger
Site Experience FeedbackJun 24, 2026
Great experience to find tires that are no longer sold by the manufacturer for a stellar price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JJ
Site Experience FeedbackJun 23, 2026
Everything was good
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sam
Site Experience FeedbackJun 23, 2026
Website was easy to navigate. Order process was smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackJun 22, 2026
All good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MD
Site Experience FeedbackJun 20, 2026
Love it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zach
Site Experience FeedbackJun 20, 2026
Easy transaction. Was able to source the part I needed faster than competitors
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Not so speedy
Site Experience FeedbackJun 19, 2026
Looks good guys - pricing needs to be sharper
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
OldBro
Post-Delivery FeedbackJun 19, 2026
I easily found the wheel and rotor I needed for an older mtn bike.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Bikeflip
Site Experience FeedbackJun 18, 2026
I found a hard to find part.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
xc junkie
Site Experience FeedbackJun 18, 2026
i felt like it was pretty intuitive
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Stee-V-B
Site Experience FeedbackJun 17, 2026
Shop mech was great and directed me the web page to order the part and have it shipped to the store in golden for free pickup. Awesome.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ken
Post-Delivery FeedbackJun 17, 2026
Really fast delivery. Good job!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
n
Site Experience FeedbackJun 14, 2026
I switched from the tiles to the list view for components for every product search
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
SalsaRider
Site Experience FeedbackJun 14, 2026
I had a positive experience using BikeParts.com to find the exact wheel I needed. The website made it easy to narrow down the right fit for compatibility with my bike. The wheel was on sale at an extremely competitive price compared to other options I was considering!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
marblehead
Site Experience FeedbackJun 14, 2026
Very straightforward shopping experience. Great pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
no
Site Experience FeedbackJun 13, 2026
no
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Noah
Site Experience FeedbackJun 13, 2026
Happy with my order!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
1st time buyer
Site Experience FeedbackJun 13, 2026
The item search and information was much clearer and easier to locateon this site than on others. The order experience is so far good… as For the rest… Time will tell
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
HST
Site Experience FeedbackJun 12, 2026
Good experience.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The bike guy
Site Experience FeedbackJun 12, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
a pleasure
Site Experience FeedbackJun 11, 2026
the shopping experince was a pleasure!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jopurifo
Post-Delivery FeedbackJun 11, 2026
My item arrived broken and they replaced it with no problems. Thank you so much! The replacement arrived much quicker than I expected!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bryan
Site Experience FeedbackJun 9, 2026
Good website, great price on the hard to find cranks I needed.
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Ken
Site Experience FeedbackJun 9, 2026
nothing bad for sure.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smebbin Kevin
Site Experience FeedbackJun 9, 2026
Wanted that free shipping, but alas, needed wheels.
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Online Shopper
Site Experience FeedbackJun 8, 2026
It's always been very clear and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gerry C
Site Experience FeedbackJun 7, 2026
Glad you had the Conti Supersprint tubes
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
G
Site Experience FeedbackJun 7, 2026
Website was easy to use and you had a great deal on the bike I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josh
Site Experience FeedbackJun 5, 2026
Everything went smoothly, straight forward and easy process
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
stickboy
Site Experience FeedbackJun 5, 2026
Found some unique parts for a kids mtb build that I couldn't find elsewhere at a good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10