BikeParts.com Reviews - 77 Post-Delivery Reviews - 9.6/10
BikeParts.com Rating
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 86% |
 Neutral | 10% | 14% |
 Negative | 0% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 73% |
Neutral | 20% | 24% |
Negative | 4% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for BikeParts.com
Showing 1 - 50 of 521
no
Site Experience FeedbackJun 13, 2026
no
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Noah
Site Experience FeedbackJun 13, 2026
Happy with my order!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
1st time buyer
Site Experience FeedbackJun 13, 2026
The item search and information was much clearer and easier to locateon this site than on others. The order experience is so far good… as For the rest… Time will tell
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
HST
Site Experience FeedbackJun 12, 2026
Good experience.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The bike guy
Site Experience FeedbackJun 12, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
a pleasure
Site Experience FeedbackJun 11, 2026
the shopping experince was a pleasure!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jopurifo
Post-Delivery FeedbackJun 11, 2026
My item arrived broken and they replaced it with no problems. Thank you so much! The replacement arrived much quicker than I expected!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bryan
Site Experience FeedbackJun 9, 2026
Good website, great price on the hard to find cranks I needed.
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Ken
Site Experience FeedbackJun 9, 2026
nothing bad for sure.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smebbin Kevin
Site Experience FeedbackJun 9, 2026
Wanted that free shipping, but alas, needed wheels.
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Online Shopper
Site Experience FeedbackJun 8, 2026
It's always been very clear and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gerry C
Site Experience FeedbackJun 7, 2026
Glad you had the Conti Supersprint tubes
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
G
Site Experience FeedbackJun 7, 2026
Website was easy to use and you had a great deal on the bike I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josh
Site Experience FeedbackJun 5, 2026
Everything went smoothly, straight forward and easy process
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
stickboy
Site Experience FeedbackJun 5, 2026
Found some unique parts for a kids mtb build that I couldn't find elsewhere at a good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eric
Site Experience FeedbackJun 4, 2026
While the website feels a little out of date, it is reliable and easy to use and doesn’t dissuade me from shopping at BikeParts. Since finding this site it is my first stop unless I need the part today.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shaggy
Site Experience FeedbackJun 4, 2026
Everything was smooth. There's a lot of text but it's easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oldbro
Site Experience FeedbackJun 4, 2026
I found the exact wheel I needed easily via a Google search which directed me to your site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dustin
Site Experience FeedbackJun 3, 2026
Easy to find items. Shipping seems high. Parts priced fairly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
SJRide
Site Experience FeedbackJun 3, 2026
I have bought other parts just not recently. It's nice to know BikeParts usually has whatever is needed and always the first place I got to.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackJun 2, 2026
It’s 21 century. Apple Pay must have. Goods description is not enough. Need more pictures and state original part numbers.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Balshazzar
Site Experience FeedbackJun 1, 2026
It was fine
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Great Old Broad
Post-Delivery FeedbackJun 1, 2026
Best price on internet search, quick delivery by date promised
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Evan
Site Experience FeedbackMay 31, 2026
I love that fact that your business is located in golden and I usually receive the items in the same week
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
riepoman
Site Experience FeedbackMay 31, 2026
Searched for the specific item first and it did not show up in results, instead it showed a list of unrelated parts until I just searched generically for brake rotors. Otherwise the site works reasonably well.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Monty
Site Experience FeedbackMay 30, 2026
stoked you're from Colorado
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackMay 30, 2026
I'm very satisfied with your product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jane
Post-Delivery FeedbackMay 29, 2026
The tubes were just as advertised. I was somewhat concerned about the labeling for the size since my numbers were in different format. I did some calculations on my end and the 700x28-38 were equal to my 28"x1 5/8x 1 3/8, and they fit perfectly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 10
Nivek
Site Experience FeedbackMay 28, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bike4life
Site Experience FeedbackMay 27, 2026
Ease and availability of product was great but shipping for this small of an item was high
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WRH
Site Experience FeedbackMay 25, 2026
pleasant
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Masibike
Post-Delivery FeedbackMay 25, 2026
Everything went well
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
AM Bike
Site Experience FeedbackMay 24, 2026
Easy to select products, easy checkout process. I appreciated not being pressed into “people ordered your item also ordered this and this and this”
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Punky
Site Experience FeedbackMay 22, 2026
so many things I want and need, I will come back for more! Got the couple things I could afford now. They have everything I could ever need!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PCgamer&Cyclist
Site Experience FeedbackMay 22, 2026
It's fine. Maybe think about moving away from an all white background though. The shipping seems unnecessarily high for something so small too. I would have been fine waiting extra days to lay half as much in shipping.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Harv
Site Experience FeedbackMay 19, 2026
All of the filters were great to use to be able to find specific parts or sizes of what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bryan
Site Experience FeedbackMay 19, 2026
Smooth shopping overall. But it made me make an account in order to checkout. It would be nice if there was a checkout as guest option.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Jane S
Site Experience FeedbackMay 19, 2026
Shipping cost is high for using USPS. It was just about as much as the 2 items purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Domestique
Site Experience FeedbackMay 19, 2026
so far so good, great selection on tools and parts needed for my business
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackMay 19, 2026
So far so good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Ereed
Site Experience FeedbackMay 18, 2026
So far so good, first time using it so it was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gordo
Site Experience FeedbackMay 18, 2026
Was easy to navigate...and I'm happy for the discount/promo code. Also, free shipping is huge!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Litespeed65
Site Experience FeedbackMay 17, 2026
Haven't received or tried the tire I ordered yet-hard to rate satisfaction yet
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bob
Site Experience FeedbackMay 16, 2026
Better to judge the elements of the survey after the order is delivered
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackMay 16, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackMay 14, 2026
easy to navigate and find what you are looking for and information provided is very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jenner
Site Experience FeedbackMay 12, 2026
I needed a new e-bike lock for a Simano Steps motor. Bikeparts.com had it in stock!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Will
Post-Delivery FeedbackMay 11, 2026
It was a relatively obscure part, but they had it, for a good price, and it arrived quickly and safely!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Rocket
Site Experience FeedbackMay 11, 2026
Very easy process! They had exactly what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roger
Site Experience FeedbackMay 11, 2026
your site is a good alternative to Amazon for bike parts.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7