BikeParts.com Customer Reviews

C Person

Aug 13, 2026

Your website seems sketchy - like it was made 20 years ago. I only ordered because the local shop in Golden told me to. Otherwise, I would've avoided. Websites like The Lost Co, Fanatik, Biker's Edge, etc are way more legit and look modern.

Markinchi

Aug 13, 2026

This bicycle waterproof jacket was recommended by Gemini and you found the best price. Most of them were $80 and I got this with shipping for $45 so thank you. The checkout experience was fine and I will definitely shop here again

Jake

Aug 13, 2026

Was good and pretty easy to find what I was looking for

BB

Aug 12, 2026

I got a road bike bell that is not common and it showed up quickly. Great job. ᕦ(ツ)ᕤ

sh

Aug 11, 2026

no

Clint

Aug 11, 2026

Had what I needed and easy to go through the process.

Shorkey

Aug 11, 2026

They had the parts no one else had. They were in stock, priced right and got to me on time.

Keeke

Aug 10, 2026

I liked the experience. I wish you had more specs and diagrams on how to size stuff.

Tony

Aug 10, 2026

Always a great experience shopping here!

Jim McSkimms

Aug 10, 2026

Thanks for sending the wheel out to me delivery was fast and tech support by email was great

Online Shopper

Aug 9, 2026

Great! Had just what I needed!

Online Shopper

Aug 9, 2026

Your website was easy to use/navigate, and I look forward to using your online purchasing again.

PA

Aug 8, 2026

Quick and good.

Biker who bought an item

Aug 8, 2026

Nothing wrong straight through process

RFG

Aug 8, 2026

Finding the parts needed was fairly easy, yet I had to call the shop for a part that was not with the group. He was able to find it from my description under a BPC number.

Gingi kid

Aug 8, 2026

Wish it gave time on shipping, wish had a better looking design but over all not bad.

Chewy

Aug 8, 2026

Overall it was a good experience the price is great

J

Aug 7, 2026

Easy and great transaction

Prifish92

Aug 7, 2026

great price on the tires I found!

Montoured

Aug 7, 2026

one of the items I ordered was unavailable. A rep called and texted me to resolve the order quickly and what I received far exceeded my expectation. I am a very satisfied customer.

Justin J

Aug 6, 2026

Great!

matt

Aug 5, 2026

Despite the dated design, the search tools and product categories are amazing. I like that this website is simple and easy to navigate, i.e. less is more.

Jack

Aug 5, 2026

good price on tires and reasonable free shipping price. Excited to try out these tires!

Brock

Aug 5, 2026

I had to call about a delivery delay and the employee was corteous, fast and precise.

Online Shopper

Aug 5, 2026

Great prices surpise shipping costs

kingsley

Aug 4, 2026

Easy, great selection, fast shipping. Perfect

BB

Aug 4, 2026

Good job

Happy Cyclist

Aug 4, 2026

Easy to find what I needed on the site and the prices were reasonable.

David

Aug 3, 2026

The person I talked to on the phone was very helpful. I called instead of just going ahead and ordering online because I wanted to verify that 3 of the items I wanted were in stock and available. He quickly verified that, and told me how soon I would need to order if I wanted them as quickly as possible. My only minor disappointment was that I couldn't go ahead and give him my information over the phone and complete the order, instead of having to do it online. But that wasn't really a big deal.

Gene

Aug 3, 2026

Had what I wanted and needed. Easy purchase! Can’t wait to install on my bike!

Geno

Aug 3, 2026

I ordered a part, TQ Ebike HPR Remote V02 - HPR-SC-REM02, For Flat Bars. I called in and the person could not tell me what size bar it would fit on. nor did you site. I hope it fits. he told me that was how i would have to find out.

Fob

Aug 2, 2026

Great experience with vast selection. My go to bike parts shop.

Anick Na Me

Aug 2, 2026

I'd like more technical specifications

Tom

Aug 2, 2026

Had the product, timely shipping

2x2

Aug 1, 2026

Choosing a password was completely glitched out and the verification of being a human with the matching animals was crazy. Make it easy.

Joseph A

Aug 1, 2026

Site was easy to navigate. They had a great inventory selection.

John C

Jul 31, 2026

This is my first time to order from you so I’m looking forward to seeing how the rest of the purchase goes. So far, so good.

Waffle99

Jul 30, 2026

First time I have used this merchant. Excellent website which made it very easy to find what I needed.

Shelby

Jul 30, 2026

I found that bikeparts.com had a sale on the product I wanted. I didn't realize at first it was affiliated with Peak Cycles in Golden, CO--I LIVE in Golden, CO. I called the shop and they said the product is at a warehouse, but I then realized I could pick up my order for free in store! So I'm stoked to get my trainer tire tomorrow at the shop!

Awsome

Jul 30, 2026

Awesome

Studmuffin

Jul 30, 2026

Suprised to find they had the one off part i was looking for to complete a vintage build

BargainBiker

Jul 29, 2026

My payment methods kept getting kicked out because the address and name did not match my shipping address or name. We recently move and they have not updated the addresses yet except for my bank card and capital one card, these are also shared cards where I am the authorized user. Even after verifying through text, the card was still kicked out, I had to use my backup emergency card. There needs to be a better way to verify that the buyer is the card holder. Price match was a little clunky and had to make a full purchase first, was instructed to email proof of purchase and competitors listing the day after the purchase, and then the refund amount would be sent back. My call was answered very quickly though. The search function is very difficult to use, there should be a function where all components are listed together with additional filters on the side, especially a Sale and a discount High/Low feature. This will greatly streamline the sales experience of your customers and sell a lot more of your Sale items. Many listings are lacking a good description or accurate photo.

DNO

Jul 29, 2026

Solid site. A little clunky filling my card but solid.

Michael

Jul 28, 2026

Bikeparts.com was very helpful and provided me the part I needed.

TheGadgetMan

Jul 28, 2026

I could see on the website that the tires I wanted were available, but I wanted 3 of those tires and I wasn't sure that it was showing that the "available" status applied to all 3 tires. I called and got great customer support regarding inventory, but I was disappointed that I had to go back online to order instead of being able to complete the transaction while on the phone.

DT76

Jul 28, 2026

Easy to filter/search products. Don't love having to create an account, typically prefer "guest" or similar checkout.

Obtrta

Jul 28, 2026

Very easy to order from. Found exactly what I needed and parts were even on sale for half off.

John R

Jul 27, 2026

Found a specific part I needed and ordered it

AJ

Jul 27, 2026

Found a great price on a shoe colorway I’ve been looking for. Great purchasing experience.

AW

Jul 26, 2026

Site design is very simple and practical. Could use a bit of theme to feel more legitimate. Search/filter tools need a filter for "In Stock Only".