BetterGrow Hydro Customer Reviews
BetterGrow Hydro holds a 9.8/10 overall rating and 81 verified post-delivery reviews on Bizrate.
BetterGrow Hydro Rating
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Learn more about reviewsOverall Satisfaction:
9.8out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 75% |
 Neutral | 12% | 25% |
 Negative | 0% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 80% |
Neutral | 12% | 12% |
Negative | 6% | 8% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for BetterGrow Hydro
Showing 1 - 50 of 374
JP4x4
Site Experience FeedbackAug 12, 2026
Overall I had a good experience shopping with better grow hydro. I have used them in the past, they have a good amount of products and service is great.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 9, 2026
All good and easy. Hope I get it soon since all way from Cali!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ralf
Post-Delivery FeedbackAug 9, 2026
Nothing bad, All Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
HMC
Site Experience FeedbackAug 7, 2026
Everything but the question about household income and children was fine.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
AD
Site Experience FeedbackAug 4, 2026
Great place to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rok1
Site Experience FeedbackAug 4, 2026
Decent search function. Wish they offered venmo as a pay option
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ralph
Site Experience FeedbackAug 3, 2026
Super Smooth, Great Prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
msbc
Site Experience FeedbackAug 2, 2026
first time customer, had product I wanted at a good price.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Shabazz
Site Experience FeedbackAug 1, 2026
I like the ordering process and that you offer ways to receive credits to buy more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elev8r420
Site Experience FeedbackJul 30, 2026
I bought two Nug Smasher magnets, despite the high shipping costs because you were the only one that had it in stock. I would have bought the super cool rosin magnets set of four, but you were sold out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mesman
Site Experience FeedbackJul 27, 2026
Been a fan and customer for close to (if not) 20 years!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Navyboy2009
Post-Delivery FeedbackJul 24, 2026
Yes, autopots are great and you guys sell the inline so I just told my grow buddy. I will start shopping with you guys!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 23, 2026
SALES TEAM WAS GREAT
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fly guy
Site Experience FeedbackJul 21, 2026
Quick and easy
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Mimi
Site Experience FeedbackJul 20, 2026
Fast purchase
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Beeman56
Site Experience FeedbackJul 17, 2026
Perfect love the service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KayPB
Site Experience FeedbackJul 10, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smitty
Site Experience FeedbackJun 30, 2026
Website was very easy to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
JC
Post-Delivery FeedbackJun 24, 2026
Good shipping rate and fast shipping. High quality products.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
not
Post-Delivery FeedbackJun 11, 2026
i will not
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ed
Post-Delivery FeedbackJun 9, 2026
Everything was well packaged and arrived flawlessly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
MRO
Post-Delivery FeedbackJun 3, 2026
This is the second time we have used your product and have been highly satisfied. It was exactly what we needed and was delivered in the time frame we were told it would arrive. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JC
Site Experience FeedbackJun 2, 2026
I wish the shipping fee is more clear without calling for updated quote.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
none
Site Experience FeedbackJun 1, 2026
ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Decent
Site Experience FeedbackMay 30, 2026
The website was easy to navigate. Large selection of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sf
Post-Delivery FeedbackMay 29, 2026
i was only able to find this item in one place and it was shipped promptly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
avocadotang
Site Experience FeedbackMay 27, 2026
Good and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chuckberry
Site Experience FeedbackMay 26, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Darell dingaling
Site Experience FeedbackMay 25, 2026
Usually buy nutes from floraflexes main site but they took a shit on their small time customers and only sell to big companies but ended up saving money in the end by purchasing here through this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
You so awesome
Site Experience FeedbackMay 24, 2026
I haven’t had a problem with the website. Everything seems to be OK and I can find everything with no problem.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drew
Site Experience FeedbackMay 24, 2026
It was ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackMay 23, 2026
Answered email about bulk price. I will order again. Awesome price points compared to others.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ArchiesGrowroom
Site Experience FeedbackMay 23, 2026
It was good!
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Steven
Site Experience FeedbackMay 22, 2026
Was very easy to figure out what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Sebass
Post-Delivery FeedbackMay 22, 2026
I loved that when I ordered something that you guys apparently have just sold out if buy hasn't updated the website you, you called me super fast to discuss what other options i had to replace the product no longer carried.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: 9
Online Shopper
Site Experience FeedbackMay 22, 2026
Shipping charges to guam is too expensive. $200 for shipping is unreasonable. please consider Usps. also, one time i ordered a ro water filter and the little connecting piece was cracked. i was still able to use, but dissapointed bc I spent so much.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Jerry
Site Experience FeedbackMay 21, 2026
I ordered a discounted open box item. I couldn't claim the discount on checking out.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MO
Site Experience FeedbackMay 21, 2026
I am very pleased with BetterGrow Hydro. The site was easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EB
Site Experience FeedbackMay 20, 2026
I like this site. All the loca hydro shops have closed. So this is easy peasy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ron
Site Experience FeedbackMay 19, 2026
Looking for and bought a hanna ph ec meter today website was good thanks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Para
Site Experience FeedbackMay 19, 2026
very good website. I did not receive a note on the estimated shipping time.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
KING JAFFA
Site Experience FeedbackMay 18, 2026
FAST
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick t
Site Experience FeedbackMay 17, 2026
Really appreciate the customer service Specially, Michelle! Reach out to Nug master for the magnet shield! Really appreciate that
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Dirtygain
Site Experience FeedbackMay 17, 2026
It was ok
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackMay 15, 2026
I was pleased with the purchase overall. My only complaint, which is a minor one, is I was not notified when my order was shipped or given a tracking number. I live in the country and all oversize boxes are left in a drop box a mile from my home. There is always a concern of theft which has happened before so I like to know when to expect a package so I can go and retrieve it before it gets stolen. Thanks! Blair
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Cannabess918
Site Experience FeedbackMay 15, 2026
Easy and descriptive, will be back to shop again for sure. Some of the cheapest prices I have found online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
skunk va
Site Experience FeedbackMay 15, 2026
It was fine.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Fred
Site Experience FeedbackMay 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daaaviiid
Site Experience FeedbackMay 14, 2026
Shipping is quite high
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nat
Site Experience FeedbackMay 14, 2026
Came to buy what I needed and it was simple quick and easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8