BetterGrow Hydro Customer Reviews
BetterGrow Hydro holds a 9.5/10 overall rating and 71 verified post-delivery reviews on Bizrate.
BetterGrow Hydro Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 82% | 82% |
 Neutral | 18% | 18% |
 Negative | 0% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 54% |
Neutral | 14% | 31% |
Negative | 5% | 15% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.8 out of 10
Recent Reviews for BetterGrow Hydro
Showing 1 - 50 of 326
BreezyB
Post-Delivery FeedbackOct 23, 2026
After my experience, definitely gonna recommend. Best price online, easy peasy, and most professional staff taboot
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Nigel
Site Experience FeedbackOct 15, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AK
Site Experience FeedbackOct 13, 2026
Ordered the wrong item on the first order, thought I had the correct product. Now I am reordering what I thought was what I originally needed. Now I have cord connectors that are pretty much useless. My fault, not BG Hydro or website, just my lack of knowledge.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 1
growing in FL Sun
Post-Delivery FeedbackOct 13, 2026
i am recommending you to all of my family, good job!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Merk617
Site Experience FeedbackOct 11, 2026
Great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
BARBAR
Site Experience FeedbackOct 10, 2026
quick and fast
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
BigL805
Post-Delivery FeedbackOct 8, 2026
had what i needed and no one else had it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
HeatherG84
Site Experience FeedbackOct 6, 2026
Overall I found the website to be very easy to use and I cant wait to get my product in the mail!
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
It's ME....
Site Experience FeedbackOct 5, 2026
I like the fact for this item it was on sale and the cheapest but far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Me
Site Experience FeedbackSep 29, 2026
Good deal
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Rick
Post-Delivery FeedbackSep 27, 2026
Great communication and customer service. Also very happy with the product.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Double dubs
Site Experience FeedbackSep 27, 2026
I found what I was looking for very easily
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackSep 26, 2026
Easy, clear, and simple purchase with a nice 10% discount when comparing name brand website for Method Seven glasses. This is for my greenhouse job where we use led and natural sunlight. Free shipping which is great for living in rural area in Wyoming!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Wizard’s World
Post-Delivery FeedbackSep 25, 2026
Just got this product one day ago and you want me to rate it??? Seriously? Try asking me next year.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 9
Herer’s Victory Garden
Site Experience FeedbackSep 24, 2026
It was a very simple straightforward purchase and experience. Nothing negative to say.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Taytay
Site Experience FeedbackSep 24, 2026
Good easy to find what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucy
Site Experience FeedbackSep 23, 2026
It was Bert good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
potentkweef
Site Experience FeedbackSep 23, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jake
Site Experience FeedbackSep 21, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Gnarly Budz
Site Experience FeedbackSep 17, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Malibu Gold
Site Experience FeedbackSep 16, 2026
Thank you for your speedy delivery and texting communication on order status.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rocwha
Site Experience FeedbackSep 15, 2026
Over all my experience was good today. I haven't received any of products I've ordered yet so we'll see how that goes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CRgreens
Site Experience FeedbackSep 10, 2026
The experience was great. Very helpful! Thumbs up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 6, 2026
I actually have quite a few stores here in Ohio and I have heard so many good things about you guys.That I'm ordering. You can pretty much type anything in and it pull up whatever you guys have on the website was very easy and I appreciate you guys. I was actually surprised how many products you guys actually have.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Will
Site Experience FeedbackSep 5, 2026
Being hydro in the name I get it but I wish for better selection and for more at home hobby growers. Although you did have the NugSmasher shield for the xp in stock and at a good deal which NugSmasher themselves did not have
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
JOE
Site Experience FeedbackSep 5, 2026
FAST EASY WEBSITE FOR PURCHASE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dave
Site Experience FeedbackSep 4, 2026
perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackAug 31, 2026
Grateful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Turk182
Site Experience FeedbackAug 29, 2026
good pricing with a functional. easy to use store front
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 20, 2026
I had issues with the type of wiring I needed for my lights. The BGH Rep was excelect and put a complete purchase order togeather for me. It was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Fatboi
Site Experience FeedbackAug 17, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bo
Site Experience FeedbackAug 14, 2026
Product price and shipping fees are quite good.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JP4x4
Site Experience FeedbackAug 12, 2026
Overall I had a good experience shopping with better grow hydro. I have used them in the past, they have a good amount of products and service is great.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 9, 2026
All good and easy. Hope I get it soon since all way from Cali!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ralf
Post-Delivery FeedbackAug 9, 2026
Nothing bad, All Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
HMC
Site Experience FeedbackAug 7, 2026
Everything but the question about household income and children was fine.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
AD
Site Experience FeedbackAug 4, 2026
Great place to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rok1
Site Experience FeedbackAug 4, 2026
Decent search function. Wish they offered venmo as a pay option
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ralph
Site Experience FeedbackAug 3, 2026
Super Smooth, Great Prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
msbc
Site Experience FeedbackAug 2, 2026
first time customer, had product I wanted at a good price.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Shabazz
Site Experience FeedbackAug 1, 2026
I like the ordering process and that you offer ways to receive credits to buy more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elev8r420
Site Experience FeedbackJul 30, 2026
I bought two Nug Smasher magnets, despite the high shipping costs because you were the only one that had it in stock. I would have bought the super cool rosin magnets set of four, but you were sold out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mesman
Site Experience FeedbackJul 27, 2026
Been a fan and customer for close to (if not) 20 years!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Navyboy2009
Post-Delivery FeedbackJul 24, 2026
Yes, autopots are great and you guys sell the inline so I just told my grow buddy. I will start shopping with you guys!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 23, 2026
SALES TEAM WAS GREAT
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fly guy
Site Experience FeedbackJul 21, 2026
Quick and easy
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Mimi
Site Experience FeedbackJul 20, 2026
Fast purchase
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Beeman56
Site Experience FeedbackJul 17, 2026
Perfect love the service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KayPB
Site Experience FeedbackJul 10, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smitty
Site Experience FeedbackJun 30, 2026
Website was very easy to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10