BestNest Customer Reviews
BestNest holds a 9.3/10 overall rating and 450 verified post-delivery reviews on Bizrate.
BestNest Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2022 Winner Circle of Excellence
9 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 94% |
 Neutral | 7% | 4% |
 Negative | 7% | 2% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.5 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 74% |
Neutral | 16% | 21% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for BestNest
Showing 1 - 50 of 1,193
Online Shopper
Site Experience FeedbackJul 28, 2026
First time purchase
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ponsonby
Site Experience FeedbackJul 28, 2026
Extensive selection, website easy to navigate, competitive prices, shipping charges exceptionally reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shannon
Site Experience FeedbackJul 28, 2026
I liked that the main page of bird feeders showed just a few, and then you clicked on a button to see the rest. It made the main page much cleaner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JNSWA
Site Experience FeedbackJul 28, 2026
I was disappointed in the checkout. It populated everything, I clicked the purchase button and the captcha and waited for a confirmation. It did not appear and the order stayed as it was except I had to re-enter my credit card info.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kris
Post-Delivery FeedbackJul 27, 2026
I ordered the Eagle for a long time retiring employee because she loves eagles. It came quickly and was easy to put together. I know she will LOVE it!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mipia970
Site Experience FeedbackJul 25, 2026
Wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
X
Site Experience FeedbackJul 25, 2026
When checking out, my info auto filled BUT the website didn't recognize my phone number [as 10 digits, even tho it had been filled in - the site kept asking for a 10 digit number even tho that field was filled out. So . . . I finally erased my number and put it back in [w/ a period between certain numbers]. Pretty frustrating - asking for info that's ALREADY there!
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Online Shopper
Post-Delivery FeedbackJul 25, 2026
The clock was beautiful but a little hard to set up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
burdo
Site Experience FeedbackJul 24, 2026
:0
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
...
Site Experience FeedbackJul 23, 2026
...
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJul 22, 2026
interaction was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
kfa62
Post-Delivery FeedbackJul 20, 2026
This was a gift for our daughter and son-in-law. We think it will be a perfect addition to their backyard.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJul 20, 2026
Haven't set up yet
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 19, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cgushare
Site Experience FeedbackJul 19, 2026
Terrific customer service, great products/value
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 19, 2026
Best price on the internet that I have found for suet balls!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 19, 2026
I wasn't sure how to check if I have points from a previous order that could be applied.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Hicat
Site Experience FeedbackJul 18, 2026
You were the only supplier I found who sold this product. It was expensive, but you had it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Post-Delivery FeedbackJul 18, 2026
Very happy with the purchase experience. Website is fast and easy to use. Could variety and descriptions of the products. Very happy with the BIRD boxes and that Homes purchased. One thing I’m not happy about on your survey is asking my gender and listing male female non-binary, etc. There are only males and females. I almost stopped the survey at that point and considered not shopping with you. Don’t be woke don’t feed into people’s delusions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
It's just me
Post-Delivery FeedbackJul 18, 2026
Reasonable price for good quality. Not the big box garbage- certainly more unique. Better selection of in stock items than other stores. Good item descriptions. Online purchasing was easy, and I was easily able to have the items shipped directly to the recipient (it was a gift-they loved it!)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Birdie
Site Experience FeedbackJul 17, 2026
So far I am satisfied.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Misha
Site Experience FeedbackJul 17, 2026
Site is easy to navigate, however a few products are not listed with details that would possibly had me purchase them - example: "Dragonfly Birdbath" -- this product page does not have a size in the details and the photos include a pedestal column but I could not confirm that it is actually included.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BassDoc
Post-Delivery FeedbackJul 17, 2026
Purchased bat box and caged bird feeder. Waiting for cooler weather to install. BestNest had both items and the best prices. Will order additional items in the fall.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
E4JB
Post-Delivery FeedbackJul 17, 2026
Despite having to make several attempts on different devices to actually make this purchase I am pleased with BestNest. The failed attempts involved the BestNest site rejecting my state, selected from a pull-down menu of their design, as invalid. It was the next morning, on a different device, that I as able to successfully complete the order. The failed purchase attempts resulted in duplicate charges appearing on my credit card. In the end, only one charge went through but it is frustrating and time consuming nonetheless. When I phoned, customer service was polite but offered no help beyond stating only one order had been placed and that only one charge went through. No help or information as to why two were appearing on my CC account. After those initial difficulties the order went smoothly. My items shipped on time and I received email updates on progress and status. It arrived on time and was correct. I was extremely impressed with the packing! It was the best I’ve ever seen! My items were glass and the fantastic job they did in protecting them virtually eliminated ANY chance of damage in transit and is greatly appreciated!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 6
Online Shopper
Post-Delivery FeedbackJul 15, 2026
This is the 2nd bird feeder I’ve ordered! Very happy with it! The 1st one lasted us many years of “bird watching”!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
Online Shopper
Post-Delivery FeedbackJul 15, 2026
Love my turtle walking path! Super cute! And durable!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Unhappy
Post-Delivery FeedbackJul 15, 2026
The feeder I purchased was supposed to be squirrel resistant. The squirrels destroyed it within an hour of hanging it outside. The springs that are used to set the weight and Chinese made junk.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 1
Roxie
Site Experience FeedbackJul 14, 2026
Overall good. You need in implement autofill, so that I don't have to type in my info twice (e.g. Billing Address: Same as shippping address?)
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Suzzy
Site Experience FeedbackJul 14, 2026
The website seemed crowded with information. A little hard to navigate.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DORY
Post-Delivery FeedbackJul 14, 2026
good product and the critters loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jim
Post-Delivery FeedbackJul 14, 2026
Good quality bird houses at a reasonable price, delivered on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Nichole
Site Experience FeedbackJul 13, 2026
Good!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
wn
Site Experience FeedbackJul 12, 2026
Website feels a little dated and not terribly intuitive to navigate
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Julia
Site Experience FeedbackJul 12, 2026
very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 11, 2026
Easy search. Nice graphics.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pa Pa Greg
Post-Delivery FeedbackJul 10, 2026
I ordered your squirrel shield two pack out of sheer desperation, I am pleased to report that so far the squirrels are not as well fed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lise
Post-Delivery FeedbackJul 10, 2026
Never heard of this business but it was exactly what I wanted and had free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Fred
Site Experience FeedbackJul 9, 2026
ok
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 9, 2026
I was looking for a long, sturdy bracket for suspending a birdfeeder from the deck, out of other animals’ reach. The wrought iron bracket was exactly what I needed. It arrived well packed and the quality is excellent. It was packed with bolts for installing, as well.I was also happy that it was made in the USA.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Myra
Post-Delivery FeedbackJul 8, 2026
The website is clear and easy to use. There are many items for squirrels, including the food blocks I use constantly. I like the page layout and the Rewards Program is valuable to me. When I once needed customer support, I received excellent service .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
kfa62
Site Experience FeedbackJul 8, 2026
Website was nice and easy to navigate. Products look to be of good quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jim
Post-Delivery FeedbackJul 8, 2026
prompt delivery - good packaging
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 8, 2026
Seamless experience finding the bird feeder I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bo
Site Experience FeedbackJul 7, 2026
Ok
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
CMK
Post-Delivery FeedbackJul 7, 2026
The product was as stated on website, no issues. Good delivery time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Aimless
Post-Delivery FeedbackJul 7, 2026
I received my florist sticky clay promptly, but then discovered from the label that it is too toxic to use with children.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
awesomeperson
Site Experience FeedbackJul 6, 2026
Everything was excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Airborne
Site Experience FeedbackJul 6, 2026
it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GQ
Site Experience FeedbackJul 5, 2026
Easy to find, we’ll see how easy is the delivery
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cliff
Post-Delivery FeedbackJul 5, 2026
Outstanding products and service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10