BestNest Customer Reviews
BestNest holds a 9.2/10 overall rating and 399 verified post-delivery reviews on Bizrate.
BestNest Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2022 Winner Circle of Excellence
9 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 91% |
 Neutral | 7% | 6% |
 Negative | 6% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 89% |
Neutral | 10% | 8% |
Negative | 4% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
9.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for BestNest
Showing 1 - 50 of 1,026
Ditzzy
Post-Delivery FeedbackOct 14, 2026
On time delivery. Lowest price. Product as described although temps not low enough yet to assure heating element works as it should. Nice size and tilt to dump feature is a plus.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Critterlover
Site Experience FeedbackOct 14, 2026
The boathouse I wanted initially are all "out of stock". I emailed bestnest asking whether they had a multi chambered bat house with mounting pole that came in brown and the reply I received was "go look at our website"...I had done that already, several times - hence the email. Was a dismissive response. I ended up getting a bathouse that I will have to stain brown myself
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JimM
Site Experience FeedbackOct 14, 2026
Allay a pleasant experience, lots of quality options.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Joy
Site Experience FeedbackOct 12, 2026
Products were great and the site worked very well. Easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cassandra
Site Experience FeedbackOct 10, 2026
No way to filter in-stock only products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DFish
Site Experience FeedbackOct 8, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenny
Site Experience FeedbackOct 8, 2026
Great experience, great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kate
Post-Delivery FeedbackSep 28, 2026
The product did not look at all like the photos on the website. It had rough splinters and the color was uneven. One of the sides was not put together properly so the entire pyramid does not line up. I can send photos!! And worst of all, the enclosed instructions were vague so I checked on the webpage for the product and it had completely different steps and directions. I was putting it together on a Sunday so there was no option to contact customer support. I would have returned it, but Reddits made it sound like your returns are difficult. And I had free shipping and one sentence in your return policy implied that I might not get the full refund for the product ($184.99) because you would deduct some amount from that to cover the "free" shipping to me. I had previously ordered a less expensive garden pyramid from Wayfair which was of much better quality. Your website photos should reflect the rough finish of the product.
- Overall Rating: 7
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 3
Online Shopper
Post-Delivery FeedbackSep 27, 2026
Super fast delivery!! The crock is excellent quality and the personalization was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Bunky
Site Experience FeedbackSep 26, 2026
The only little detail I would have liked, would have been the hole or entrance diameter. Everything else went through very smoothly
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
tnthorse
Post-Delivery FeedbackSep 26, 2026
BestNest is great. It offers quality merchandise at a fair price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 25, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
RangerS
Site Experience FeedbackSep 25, 2026
I tried to order with my laptop and could not get my card number entered. I tried to order later on my desk top and was successful. I use Ubuntu 20.04 with Fire Fox web browser on both computers.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
chrissy
Site Experience FeedbackSep 25, 2026
finding the kits took me a while. fell like that should be a separate tab.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tdeli
Post-Delivery FeedbackSep 24, 2026
Great seed cakes Only place I like
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Sprague
Site Experience FeedbackSep 21, 2026
quality products. I have ordered several over the past few years. Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vic
Site Experience FeedbackSep 21, 2026
I had a problem getting the item into my cart, and I sent an email to customer service. I received a very nice, helpful reply saying that the website was having some issues. I tried again and i had no problems!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 20, 2026
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tnthorse123
Site Experience FeedbackSep 20, 2026
Excellent response to entries.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Purple Martin
Site Experience FeedbackSep 19, 2026
I chose economy shipping but had no way of estimating delivery date. Can I get an ETA?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 18, 2026
BestNext is the GREATEST 🐦 🐦 🐦
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 17, 2026
This is my second purchase of the same product
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
John
Post-Delivery FeedbackSep 17, 2026
Products delivered on time. Were as described and vastly delivered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Dea
Post-Delivery FeedbackSep 17, 2026
This is the cutest and easiest to clean Hummingbird Feeder. They love the little stand that goes around it so they can stay awhile.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
LFwashington
Site Experience FeedbackSep 16, 2026
site was easy to use - customer service call back very helpful and answered questions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 15, 2026
Good website. Great phone service info.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steady13
Post-Delivery FeedbackSep 15, 2026
Very pleased with the product. It was my first experience with Best Nest and was apprehensive. Was exceptionally pleased with the overall quality, the instructions, and with the secure packing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Marie
Site Experience FeedbackSep 14, 2026
I have to use the smart search field to find my target item. Price is very reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
purple martin lover.
Site Experience FeedbackSep 12, 2026
I found exactly what i was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dobs
Post-Delivery FeedbackSep 11, 2026
Solid product! Slow shipping, but communicative.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: N/A
🐦 🐦 🐦
Site Experience FeedbackSep 10, 2026
Excellent Telephone representative was also excellent 🐦 🐦 🐦
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
happiness
Post-Delivery FeedbackSep 10, 2026
I love the design of my mealworm feeder but no birds have visited it in over two weeks. It's hanging near other feeders- niger, black oil sunflower. Birds are visiting those. I have at lease two pairs of bluebirds year round but haven't seen any at the new feeder.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Popstar
Site Experience FeedbackSep 9, 2026
I tried to set up an account several times but wasn't able to. There seemed to be an error with my password. I clicked to reset it, the email notice never came, so I ordered as a guest. I like the Orange suet Dough but always have trouble finding it.
- Overall Rating: 3
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackSep 9, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Grecian
Site Experience FeedbackSep 9, 2026
Had this classical birdhouse matching my home's decor, but over the years hail and bears took their toll and I needed a new one. With ease and surprise I found the exact replacement on an online search!
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Joe
Site Experience FeedbackSep 8, 2026
I like to buy products made in the USA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackSep 7, 2026
Site was easy to navigate, great prices and selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Waz
Site Experience FeedbackSep 7, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pure Blood Patriot
Post-Delivery FeedbackSep 7, 2026
Never received an acknowledgment of purchase except to see it on my credit card app. No shipping notification or other information received from seller
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 5
- Customer Support: 5
Online Shopper
Site Experience FeedbackSep 5, 2026
I didn’t know that what I wanted existed!! I found it here. So thrilled and grateful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackSep 5, 2026
Easy to find what I needed.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
clb
Post-Delivery FeedbackSep 5, 2026
Great birdhouse. happy with purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
It was just ok.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
S
Site Experience FeedbackSep 4, 2026
Clean and fast website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dea
Site Experience FeedbackSep 4, 2026
Website was very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lee
Site Experience FeedbackSep 3, 2026
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stationwagongirl
Site Experience FeedbackSep 3, 2026
I really liked the fact that the trellises I ordered came in a pack of 5, for a price that was lower than purchasing 3 single trellises. And free shipping! What I did not like was the difficulty I had checking out. I had to enter my credit card number several times and it's lucky the last time went through because that would have been the time I quit ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vernie
Post-Delivery FeedbackSep 3, 2026
A part of the purchase had a broken piece. We are waiting for that to come so we can contact someone to help us with a few questions in regards to the pole itself and the instructions.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
BirdLover
Post-Delivery FeedbackSep 2, 2026
The birdbath that I ordered was not packed for shipping and arrived in the original box. The box had a large hole in the side which allowed some of the parts to spill out. Apparently the instructions fell out also as they were not in the box. The birdbath looked much more substantial and heavier than the item that arrived. It was more like aluminum foil than galvanized metal. I had been so excited when I saw the item and was terribly disappointed when it arrived. A slight breeze would knock it down
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 5
- Customer Support: 5
Wisebuy
Post-Delivery FeedbackSep 2, 2026
Great products, great packaging, great delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A