BestNest Customer Reviews
BestNest holds a 9.1/10 overall rating and 423 verified post-delivery reviews on Bizrate.
BestNest Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2022 Winner Circle of Excellence
9 years
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 80% |
 Neutral | 7% | 8% |
 Negative | 8% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 87% |
Neutral | 15% | 8% |
Negative | 5% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for BestNest
Showing 1 - 50 of 1,096
purple martin lover.
Site Experience FeedbackSep 12, 2026
I found exactly what i was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dobs
Post-Delivery FeedbackSep 11, 2026
Solid product! Slow shipping, but communicative.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: N/A
🐦 🐦 🐦
Site Experience FeedbackSep 10, 2026
Excellent Telephone representative was also excellent 🐦 🐦 🐦
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
happiness
Post-Delivery FeedbackSep 10, 2026
I love the design of my mealworm feeder but no birds have visited it in over two weeks. It's hanging near other feeders- niger, black oil sunflower. Birds are visiting those. I have at lease two pairs of bluebirds year round but haven't seen any at the new feeder.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Popstar
Site Experience FeedbackSep 9, 2026
I tried to set up an account several times but wasn't able to. There seemed to be an error with my password. I clicked to reset it, the email notice never came, so I ordered as a guest. I like the Orange suet Dough but always have trouble finding it.
- Overall Rating: 3
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackSep 9, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Grecian
Site Experience FeedbackSep 9, 2026
Had this classical birdhouse matching my home's decor, but over the years hail and bears took their toll and I needed a new one. With ease and surprise I found the exact replacement on an online search!
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Joe
Site Experience FeedbackSep 8, 2026
I like to buy products made in the USA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackSep 7, 2026
Site was easy to navigate, great prices and selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Waz
Site Experience FeedbackSep 7, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pure Blood Patriot
Post-Delivery FeedbackSep 7, 2026
Never received an acknowledgment of purchase except to see it on my credit card app. No shipping notification or other information received from seller
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 5
- Customer Support: 5
Online Shopper
Site Experience FeedbackSep 5, 2026
I didn’t know that what I wanted existed!! I found it here. So thrilled and grateful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackSep 5, 2026
Easy to find what I needed.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
clb
Post-Delivery FeedbackSep 5, 2026
Great birdhouse. happy with purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
It was just ok.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
S
Site Experience FeedbackSep 4, 2026
Clean and fast website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dea
Site Experience FeedbackSep 4, 2026
Website was very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lee
Site Experience FeedbackSep 3, 2026
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stationwagongirl
Site Experience FeedbackSep 3, 2026
I really liked the fact that the trellises I ordered came in a pack of 5, for a price that was lower than purchasing 3 single trellises. And free shipping! What I did not like was the difficulty I had checking out. I had to enter my credit card number several times and it's lucky the last time went through because that would have been the time I quit ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vernie
Post-Delivery FeedbackSep 3, 2026
A part of the purchase had a broken piece. We are waiting for that to come so we can contact someone to help us with a few questions in regards to the pole itself and the instructions.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
BirdLover
Post-Delivery FeedbackSep 2, 2026
The birdbath that I ordered was not packed for shipping and arrived in the original box. The box had a large hole in the side which allowed some of the parts to spill out. Apparently the instructions fell out also as they were not in the box. The birdbath looked much more substantial and heavier than the item that arrived. It was more like aluminum foil than galvanized metal. I had been so excited when I saw the item and was terribly disappointed when it arrived. A slight breeze would knock it down
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 5
- Customer Support: 5
Wisebuy
Post-Delivery FeedbackSep 2, 2026
Great products, great packaging, great delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
drh
Post-Delivery FeedbackAug 31, 2026
Bird feeders lasted all winter and wanted to add another for my family to enjoy bird watching
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Barb
Site Experience FeedbackAug 31, 2026
Great selection of statues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dls
Site Experience FeedbackAug 30, 2026
Very easy. But had to enter billing info too many times
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pure Blood Patriot
Site Experience FeedbackAug 29, 2026
Found what I was seeking and could not find locally. A similar product was found at 26% less price but was also less quality and lower weight capacity. This purchase met all of my requirements.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Capucine
Post-Delivery FeedbackAug 29, 2026
The bird bath I bought is elegant and the electrical component is more sophisticated and energy efficient than my previous birdbath. Putting the stand together was a bit challenging; the instruction page should have text instructing users about which parts to put together first.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 28, 2026
The kite failed to perform and the instructions were a joke.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 28, 2026
Package/box was damaged but item was not. Was shorted the bottom metal tray. Called customer service she had a tray sent.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 28, 2026
Great product but too expensive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
CatLady
Post-Delivery FeedbackAug 27, 2026
I have recommended Best Nest to family. I appreciate that should I have a problem with my order, Best Nest is responsive and corrects the issue. I have only had one issue in the past several years. FedEx lost part of my order, Best Nest sent what was missing without argument. I have several points but am not familiar how to use them for future orders.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 27, 2026
Very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 27, 2026
Jean
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Misty
Post-Delivery FeedbackAug 27, 2026
My husband has of yet to install it so I can not answer some questions at this time
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
D
Post-Delivery FeedbackAug 27, 2026
My pump was making noise and I had a question I was told “you’ll have to contact the manufacturer we only sell the product “ I purchased it from you, you contact the manufacturer we. I have no relationship with them!
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 5
- Customer Support: 1
Not happy
Post-Delivery FeedbackAug 26, 2026
The azalea bird house that I ordered came poorly constructed with all of the posts have come apart from their glue and the star screw that should’ve gone into the roof did not enter the Wood. This was a replacement for the same birdhouse that I purchased about 10 years ago and now I have an empty post in the yard with no birdhouse. I’m very very very disappointed with the quality of the product that was sent to me I was told it’s the last of the items in stock. I have initiated the return through FedEx, but have not received my reimbursement yet.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 1
SeabeckPerson
Post-Delivery FeedbackAug 26, 2026
The had a hard to find windsock swivel arm manufactured by Jacktite. Price including shipping was good. I would not hesitate to purchase from this retailer again.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 26, 2026
I found this exact triple tube feeder at BestNest even though the manufacturer does not stock it anymore. With my large backyard bird population, this feeder provides 9 easily filled ports. I needed it to replace one that the bear trashed last year.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Don
Post-Delivery FeedbackAug 25, 2026
The pond pump is making a humming noise, when I brought it to the attention of customer service they said I need to contact the manufacturer, I bought the product from you you contact the manufacturer!
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- On Time Delivery: 8
- Customer Support: 1
Katherine
Post-Delivery FeedbackAug 25, 2026
I have been a customer for a couple of years. We run two suet cakes at a time in a double grid for our birds (sorry, squirrels - we don't want you up there) that sits on a pole above the squirrel baffle. I order dozens of suet cakes each time. The variety of cakes, the availability of bulk buys, and the fast and accurate shipping makes Best Nest my go-to for bird food. And somewhere along the way, I sprouted a bunch of grandkids -- two of the families now do the same thing thanks to Grandma's urging: suet cakes in grids. Little Henry (5) takes great pride in id'ing birds (he has a kids' book) and re-stocking the grid at their house. We can actually talk about birds -- and how taking care of our natural environment is important. Best Nest makes it easy to keep this going! Thank you! Features: large orders are OK, everything in each shipment has been accurate and timely -- and casual observation shows that my neighborhood birds clearly prefer our feeder to the competition!! It's not inexpensive to have a bird habit -- but the importance of providing a bird habitat is clear, and we're all learning more and deepening our knowledge about the birds in our climate zone. The most exciting moment in the past week: three giant crows had a dispute in the air right over the bird feeder. They don't come often but they make quite a racket! Oh -- and the wren fledglings come with their parent and learn the art of dining out. Thanks for supporting this, BestNest!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Susie
Post-Delivery FeedbackAug 24, 2026
I ACTUALLY ORDERED 3 MONTHS AGO NOT 6 AS I INCORRECTLY NOTED BEFORE. MY FIRST PURCHASE WAS IN 2024. I BELIEVE ALL PURCHASES HAVE BEEN FOR PINE TREE FARMS PEANUT BUTTER SUET CAKES (PACK OF 24). THIS PURCHASE WAS FOR 12 PACKAGES OF 24 CAKES FOR $1,202.00. I CERTAINLY WOULD NOT SPEND THAT AMOUNT OF MONEY IF I DID NOT THINK BEST NEST IS THE BEST!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Joey
Site Experience FeedbackAug 24, 2026
Went smoothly
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 24, 2026
The product looks great but I don't plan to use it til winter. I exepct it to work perfectly. Product availability and shipping was great.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Squirrel Lady
Post-Delivery FeedbackAug 23, 2026
This is the best site to order any type of item for wild animals. The items are sturdy, and are light in weight. So, the squirrel houses were easy to set up in the tall trees in my yard. I have squirrels living in two other houses purchased from BestNest. They are long-lasting!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Kittenysoft
Site Experience FeedbackAug 23, 2026
Quick and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Wisebuy
Site Experience FeedbackAug 21, 2026
Easy to maneuver website and checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 21, 2026
Your website is too busy. Less is more.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Karen
Post-Delivery FeedbackAug 21, 2026
I always order the suet for the birds through Best Nest because they carry the brand the birds like the best. I was pleasantly surprised with my most recent order because it arrived the day after I ordered it! The fast turn around is exceptional!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Liz
Site Experience FeedbackAug 20, 2026
Very pleased with website. Only issue was a question on the product which when I called they indicated I needed to contact the manufactuer. Would be good for representatives to either find out or know in advance what products selling. Better customer service.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jmcginnis
Post-Delivery FeedbackAug 20, 2026
Loved my shopping experience with BestNest. Found the iron fencing I wanted at a good price. So happy that I ordered more. Easy shopping/ordering, free delivery and fabulous products. Would highly recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10