BestNest Reviews - 429 Post-Delivery Reviews - 9.3/10
BestNest Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2022 Winner Circle of Excellence
9 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 89% |
 Neutral | 6% | 4% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 85% |
Neutral | 14% | 12% |
Negative | 5% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for BestNest
Showing 1 - 50 of 1,201
Pat C
Site Experience FeedbackJun 13, 2026
Reordering a bird house that was destroyed in a storm. Very happy we could replace what was destroyed.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EAT
Site Experience FeedbackJun 13, 2026
Easy to navigate!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
it was easy to purchase this item. I hope that my item will be shipped as quickly as possible so that I can give a good rating for prompt shipping on Google.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Outward
Site Experience FeedbackJun 12, 2026
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Post-Delivery FeedbackJun 11, 2026
My order was processed and mailed quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
James Bradley
Site Experience FeedbackJun 11, 2026
It was very easy to search and buy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Site Experience FeedbackJun 11, 2026
Excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kiki
Site Experience FeedbackJun 11, 2026
Some duplicates as I scroll down the suet section -- but overall the shopping experience is way more than fine! And ... my birds gobble down nearly two suet cakes most days -- they're clearly thrilled!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lou G.
Site Experience FeedbackJun 11, 2026
Smooth experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
howie
Site Experience FeedbackJun 10, 2026
survey too involved
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
pefa
Site Experience FeedbackJun 10, 2026
It is important to be able to get this product and as quickly as I can as we have many, many birds who just love the suet. The website makes it easy to navigate and get the product moving in this direction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buzzy
Site Experience FeedbackJun 9, 2026
At times the web would ask the same question more than once even though the answer was the same.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Critter
Post-Delivery FeedbackJun 9, 2026
I have purchased several products from BestNest and have always been extremely happy with craftsmanship, quality and price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
grace
Site Experience FeedbackJun 9, 2026
Good Except FALSE email stating 10% off hummingbird nectar with code that was suddenly NOT VALID - Lowered the rest of my ratings. Leads to distrust.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
RaptorRanch
Site Experience FeedbackJun 8, 2026
It was fine. Love the free shipping. Great product, I've been ordering your kestrel boxes since 2021. Wish you made some larger styles, my kestrels have a lot of babies, which is why I have to buy a new box every year. I don't have a sandblaster! I designed an inexpensive camera mount (Wyze battery cam plus with solar panel) for this nest box and it worked great all season. Just fledged this year's 5 chicks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cooper
Post-Delivery FeedbackJun 8, 2026
As with most online purchases, you have to hope for the best. The design is great, the frame is stout. The rest of it is flimsy and weak.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Onnie
Post-Delivery FeedbackJun 8, 2026
very happy with the experience. I reordered a product that I had purchased last season, because I liked it so much
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Larry
Site Experience FeedbackJun 8, 2026
Convenient!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scott R.
Post-Delivery FeedbackJun 8, 2026
Excellent prices on products & received items very quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Danny
Site Experience FeedbackJun 8, 2026
Found what I was looking for right away. Easy check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tripp
Post-Delivery FeedbackJun 7, 2026
Good quality product purchase for house number. Would recommend the company for the online purchase process and experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
TGD
Site Experience FeedbackJun 7, 2026
This was the only site/store that I could find this product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wife!
Site Experience FeedbackJun 7, 2026
The interaction of the website was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Northwest Bird Lover
Site Experience FeedbackJun 6, 2026
Best Nest had quality outdoor garden accessories for birds that were reasonably priced and American made. The checkout time on this site was efficient and easy for customers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Xabute
Site Experience FeedbackJun 6, 2026
The website was easy and clear. It was my first time experience. Hoping the product and packaging arrive quickly and undamaged.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susan
Site Experience FeedbackJun 5, 2026
It was so easy to scroll through BestNest products. The descriptions were easy to understand and the photos and dimensions were very clear.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Joodles
Post-Delivery FeedbackJun 5, 2026
The house was easy to set up and it looks good. It is a great home for purple martins.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Cathy
Site Experience FeedbackJun 5, 2026
I Have Been A Monthly Donor To The National Audubon Society & I Am Extremely Interested In Their Cause & Always Look Forward To Updates & Information From Them. We’ve Been Looking For A New Birdbath. The Old One Was Made Out Of A Painted Tin Material & The Paint Is Chipping Off. I Didn’t Know That Audubon Had Items For Sale ?? I Absolutely Love Your Purple Glass Mosaic One & We’re Looking Forward To Receiving It !!! Thank You !!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 5, 2026
Long story short, I scrolled below the item I was looking at and thought I clicked on it but actually must’ve clicked on another item that was under the “other items that you may like “ and I didn’t double check. But looking around afterwards I found that I could have gotten the exact same thing directly from the manufacturer cheaper, I guess that’s what happens when you get in a hurry:(. Products are very good quality and they will work fine and last.
- Overall Rating: 5
- Would Shop Here Again: 2
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 4
Reggi
Site Experience FeedbackJun 5, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/a
Post-Delivery FeedbackJun 4, 2026
Easy to order, but I didn’t receive any confirmation of order or tracking information.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 6
Chris
Site Experience FeedbackJun 4, 2026
Great product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 4, 2026
Product sounds goood. No shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PFINAZ
Site Experience FeedbackJun 4, 2026
Great experience. I actually found this product via Amazon, so you're getting that exposure, also good for you as the actual business owner/seller, Amazon Prime is refusing to complete the sale/shipment of this product due to it being out of scope essentially due to size of the product. I had the same experience with a very small item and have realized Amazon is using an algorithm to weed out the sale/shipping of products where the dimensions of the product and the extra effort-cost-whatever... isn't supported by the profit to Amazon from the sale of that product. Nonetheless, I did find you via Amazon Prime as it's a convenient way for me to purchase a wide range of needed items. Also your direct purchase price with free shipping is the same as I found on Amazon and I way prefer to buy from you. I'm looking forward to receiving this heated birdbath with solar fountain.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Char
Site Experience FeedbackJun 3, 2026
As an infrequent purchaser, I would like an option to have a simple, quick purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 2, 2026
I enjoy the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susan
Post-Delivery FeedbackJun 2, 2026
good selection,fair
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
KCS
Post-Delivery FeedbackJun 2, 2026
If you're hunting for the perfect birdhouse, look no more!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
jman326
Site Experience FeedbackJun 2, 2026
I came for a specific item and it was not hard to find that item. put that item into the cart and then checked out
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Liza j
Post-Delivery FeedbackJun 1, 2026
Wonderful experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bird Feeder
Site Experience FeedbackJun 1, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doss
Site Experience FeedbackJun 1, 2026
The only problem I had was there was no way to access auto delivery. When I tried to click on it nothing happened.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Birdwatcher
Site Experience FeedbackJun 1, 2026
Hard to see a clear picture
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 1, 2026
Fairly easy website to navigate. Cost of suet is high.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mikey
Site Experience FeedbackMay 31, 2026
overall positive. Who am I to give you advice?
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
kirk
Site Experience FeedbackMay 31, 2026
just ordered because of good price hope it comes on time and it is a good product
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Tetina
Post-Delivery FeedbackMay 31, 2026
Recommendation
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 7
BlackBart
Site Experience FeedbackMay 31, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Janice
Post-Delivery FeedbackMay 30, 2026
There was an issue with my password but it was settled & all is OK.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bobo
Site Experience FeedbackMay 29, 2026
Very simple to do and good experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8