Skip to main content

BestNest Reviews - 437 Post-Delivery Reviews - 9.3/10

BestNest logo
Certified
Most Current Certification:
Jun 16, 2026
BestNest.com offers a wide selection of bird feeders, bird houses, and bird baths as well as bat houses, butterfly houses, and ladybug houses.

BestNest Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - BestNest

2022 Winner Circle of Excellence

9 years

Trust & Authority

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews
Post-Delivery Feedback - 437 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%86%
Neutral rating icon

Neutral

6%6%
Negative rating icon

Negative

7%8%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

9.5 out of 10

Site Experience Feedback - 771 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%84%
Neutral rating icon

Neutral

14%13%
Negative rating icon

Negative

5%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

Recent Reviews for BestNest

Showing 1 - 50 of 1,208

  • HollyB

    Post-Delivery Feedback

    Jun 15, 2026

    I was amazed at the fast delivery and the quality of the product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Lionsmane

    Site Experience Feedback

    Jun 15, 2026

    Could use more photos of certain objects.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Caeroncam

    Post-Delivery Feedback

    Jun 15, 2026

    Slight hiccup in getting order finalized (some weird issue with my credit card not processing properly), but I called customer service and they were very helpful in getting my issue resolved. Thank you!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 7
    • Customer Support: 10
    Full ratings for this review »
  • sbrown7777

    Post-Delivery Feedback

    Jun 15, 2026

    The wind spinner was very pretty, but no matter where I placed it in the yard (there was a strong breeze), it would not spin. I wondered if it was off-balance, but there’s no way to adjust the blades because they are welded. My neighbors have a different spinner, and it was spinning freely. I don’t want to go through the expense of sending it back, but it was expensive and I’m disappointed.

    • Overall Rating: 6
    • Would Shop Here Again: 4
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • TR

    Post-Delivery Feedback

    Jun 15, 2026

    my product was damaged in transit through no fault of Best Nest. The response was immediate and i was sent a replacement in record time. Highly Recommended.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Tom from Dallas

    Post-Delivery Feedback

    Jun 15, 2026

    The item I received was not what I ordered, but it was a bigger and more expensive bat house kit that I received. When I had questions about how to assemble the pole, customer service was very helpful.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • none

    Site Experience Feedback

    Jun 15, 2026

    thank you

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lizzo

    Site Experience Feedback

    Jun 14, 2026

    Good prices fast shipping excellent products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mike

    Site Experience Feedback

    Jun 14, 2026

    The interaction was positive. Thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • James

    Post-Delivery Feedback

    Jun 14, 2026

    I was excited to see this product was in stock and at a good price. Upon receiving it I noticed one of the panels had popped off on one corner. Also some of the pieces were bent. I understand this is a problem with the manufacturer and packaging and not BestNest. I don't want to get a replacement as I need to install these as I need to plant the plants that are going on the trellis now. I will have to fix it myself. Also I don't want to have to pay to have the trellis shipped back.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • Pottstc

    Post-Delivery Feedback

    Jun 14, 2026

    Product was very poorly made. Splintered with I'll fitting pieces. For this type of hive, smooth edges are critical. Did not look like the picture, it was of very poor quality

    • Overall Rating: 3
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 6
    • Customer Support: N/A
    Full ratings for this review »
  • Rick

    Post-Delivery Feedback

    Jun 14, 2026

    I needed a squirrel proof finch feeder. This one worked perfectly!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Pat C

    Site Experience Feedback

    Jun 13, 2026

    Reordering a bird house that was destroyed in a storm. Very happy we could replace what was destroyed.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • EAT

    Site Experience Feedback

    Jun 13, 2026

    Easy to navigate!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 13, 2026

    it was easy to purchase this item. I hope that my item will be shipped as quickly as possible so that I can give a good rating for prompt shipping on Google.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Outward

    Site Experience Feedback

    Jun 12, 2026

    Fast and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Deb

    Post-Delivery Feedback

    Jun 11, 2026

    My order was processed and mailed quickly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • James Bradley

    Site Experience Feedback

    Jun 11, 2026

    It was very easy to search and buy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Deb

    Site Experience Feedback

    Jun 11, 2026

    Excellent experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kiki

    Site Experience Feedback

    Jun 11, 2026

    Some duplicates as I scroll down the suet section -- but overall the shopping experience is way more than fine! And ... my birds gobble down nearly two suet cakes most days -- they're clearly thrilled!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lou G.

    Site Experience Feedback

    Jun 11, 2026

    Smooth experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • howie

    Site Experience Feedback

    Jun 10, 2026

    survey too involved

    • Overall Rating: 5
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • pefa

    Site Experience Feedback

    Jun 10, 2026

    It is important to be able to get this product and as quickly as I can as we have many, many birds who just love the suet. The website makes it easy to navigate and get the product moving in this direction.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Buzzy

    Site Experience Feedback

    Jun 9, 2026

    At times the web would ask the same question more than once even though the answer was the same.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Critter

    Post-Delivery Feedback

    Jun 9, 2026

    I have purchased several products from BestNest and have always been extremely happy with craftsmanship, quality and price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • grace

    Site Experience Feedback

    Jun 9, 2026

    Good Except FALSE email stating 10% off hummingbird nectar with code that was suddenly NOT VALID - Lowered the rest of my ratings. Leads to distrust.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • RaptorRanch

    Site Experience Feedback

    Jun 8, 2026

    It was fine. Love the free shipping. Great product, I've been ordering your kestrel boxes since 2021. Wish you made some larger styles, my kestrels have a lot of babies, which is why I have to buy a new box every year. I don't have a sandblaster! I designed an inexpensive camera mount (Wyze battery cam plus with solar panel) for this nest box and it worked great all season. Just fledged this year's 5 chicks.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cooper

    Post-Delivery Feedback

    Jun 8, 2026

    As with most online purchases, you have to hope for the best. The design is great, the frame is stout. The rest of it is flimsy and weak.

    • Overall Rating: 8
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Onnie

    Post-Delivery Feedback

    Jun 8, 2026

    very happy with the experience. I reordered a product that I had purchased last season, because I liked it so much

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Larry

    Site Experience Feedback

    Jun 8, 2026

    Convenient!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Scott R.

    Post-Delivery Feedback

    Jun 8, 2026

    Excellent prices on products & received items very quickly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Danny

    Site Experience Feedback

    Jun 8, 2026

    Found what I was looking for right away. Easy check out.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tripp

    Post-Delivery Feedback

    Jun 7, 2026

    Good quality product purchase for house number. Would recommend the company for the online purchase process and experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • TGD

    Site Experience Feedback

    Jun 7, 2026

    This was the only site/store that I could find this product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Wife!

    Site Experience Feedback

    Jun 7, 2026

    The interaction of the website was easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Northwest Bird Lover

    Site Experience Feedback

    Jun 6, 2026

    Best Nest had quality outdoor garden accessories for birds that were reasonably priced and American made. The checkout time on this site was efficient and easy for customers.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Xabute

    Site Experience Feedback

    Jun 6, 2026

    The website was easy and clear. It was my first time experience. Hoping the product and packaging arrive quickly and undamaged.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Susan

    Site Experience Feedback

    Jun 5, 2026

    It was so easy to scroll through BestNest products. The descriptions were easy to understand and the photos and dimensions were very clear.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Joodles

    Post-Delivery Feedback

    Jun 5, 2026

    The house was easy to set up and it looks good. It is a great home for purple martins.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Cathy

    Site Experience Feedback

    Jun 5, 2026

    I Have Been A Monthly Donor To The National Audubon Society & I Am Extremely Interested In Their Cause & Always Look Forward To Updates & Information From Them. We’ve Been Looking For A New Birdbath. The Old One Was Made Out Of A Painted Tin Material & The Paint Is Chipping Off. I Didn’t Know That Audubon Had Items For Sale ?? I Absolutely Love Your Purple Glass Mosaic One & We’re Looking Forward To Receiving It !!! Thank You !!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 5, 2026

    Long story short, I scrolled below the item I was looking at and thought I clicked on it but actually must’ve clicked on another item that was under the “other items that you may like “ and I didn’t double check. But looking around afterwards I found that I could have gotten the exact same thing directly from the manufacturer cheaper, I guess that’s what happens when you get in a hurry:(. Products are very good quality and they will work fine and last.

    • Overall Rating: 5
    • Would Shop Here Again: 2
    • Likelihood To Recommend: 5
    • On Time Delivery: 10
    • Customer Support: 4
    Full ratings for this review »
  • Reggi

    Site Experience Feedback

    Jun 5, 2026

    Very easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • N/a

    Post-Delivery Feedback

    Jun 4, 2026

    Easy to order, but I didn’t receive any confirmation of order or tracking information.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 6
    • Customer Support: 6
    Full ratings for this review »
  • Chris

    Site Experience Feedback

    Jun 4, 2026

    Great product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 4, 2026

    Product sounds goood. No shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • PFINAZ

    Site Experience Feedback

    Jun 4, 2026

    Great experience. I actually found this product via Amazon, so you're getting that exposure, also good for you as the actual business owner/seller, Amazon Prime is refusing to complete the sale/shipment of this product due to it being out of scope essentially due to size of the product. I had the same experience with a very small item and have realized Amazon is using an algorithm to weed out the sale/shipping of products where the dimensions of the product and the extra effort-cost-whatever... isn't supported by the profit to Amazon from the sale of that product. Nonetheless, I did find you via Amazon Prime as it's a convenient way for me to purchase a wide range of needed items. Also your direct purchase price with free shipping is the same as I found on Amazon and I way prefer to buy from you. I'm looking forward to receiving this heated birdbath with solar fountain.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Char

    Site Experience Feedback

    Jun 3, 2026

    As an infrequent purchaser, I would like an option to have a simple, quick purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 2, 2026

    I enjoy the site.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Susan

    Post-Delivery Feedback

    Jun 2, 2026

    good selection,fair

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • KCS

    Post-Delivery Feedback

    Jun 2, 2026

    If you're hunting for the perfect birdhouse, look no more!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
BestNest Reviews | Verified Customer Reviews at Bizrate Surveys