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Benefit Cosmetics Reviews - 383 Post-Delivery Reviews - 9/10

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Jun 15, 2026
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Post-Delivery Feedback - 383 Reviews

Overall Satisfaction:

9out of 10

Would Shop Here Again:

8.9out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%71%
Neutral rating icon

Neutral

10%13%
Negative rating icon

Negative

9%16%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

1.7 out of 10

Site Experience Feedback - 3,736 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

85%84%
Neutral rating icon

Neutral

12%12%
Negative rating icon

Negative

4%4%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

Recent Reviews for Benefit Cosmetics

Showing 1 - 50 of 4,119

  • CB

    Post-Delivery Feedback

    Jun 13, 2026

    High recommend ! Outstanding products

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • CeAnna

    Post-Delivery Feedback

    Jun 13, 2026

    Gimme brow is the best eyebrow product ever. The service and shipping was as expected and I will be telling people about this product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Racegirl63

    Site Experience Feedback

    Jun 13, 2026

    Ask for email sent #. Was unable to ck email @ first because of this site already open & unable to hit back button

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gee

    Site Experience Feedback

    Jun 13, 2026

    It was good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Ali

    Site Experience Feedback

    Jun 13, 2026

    today was great, everything went smoothly, thank you!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rockszee

    Site Experience Feedback

    Jun 13, 2026

    Very easy. Great discount.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • None

    Site Experience Feedback

    Jun 13, 2026

    I purchased this blush at the store and I couldn’t find it so that’s what I went to your website

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ali

    Site Experience Feedback

    Jun 12, 2026

    Hi! I came here after I got a sample of benetint from Ipsy. I looked at Ipsy again, saw they had a bag for $45 that included a full-size lip tint, but included items I didn't want. So I came here, bought the lip tint, then tried a moisturizing one on sale.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Splendor

    Site Experience Feedback

    Jun 12, 2026

    Had trouble checking out

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JenJ

    Site Experience Feedback

    Jun 12, 2026

    My experience on the Benefit Cosmetics website was excellent. The site was easy to navigate, and I was able to quickly find the products I was looking for. The product descriptions were detailed and helpful, making it easy to compare options and choose the best fit for my needs. The checkout process was smooth and straightforward, and the overall design of the website was clean, attractive, and user-friendly. I appreciated how organized everything was, which made shopping enjoyable and efficient. Overall, I had a great experience and would happily use the website again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • sonya

    Site Experience Feedback

    Jun 11, 2026

    easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sandy

    Post-Delivery Feedback

    Jun 11, 2026

    I thought it was a different type of brow pencil and gel. Very disappointed. It wasn't what it was advertised to be.

    • Overall Rating: 4
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 6
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • lalala3

    Site Experience Feedback

    Jun 11, 2026

    Everything is easy to use and order and service has always been great. I do miss, however, your discontinued "Brown Microfilling pen". it was perfect for a person my age whose brow hairs have disappeared and that product was just perfect. Ones I ordered work quite well, but not as good as your discontinued product.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Battylashous

    Site Experience Feedback

    Jun 11, 2026

    Couldn't have been better

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Britt

    Site Experience Feedback

    Jun 11, 2026

    The shipping was supposed to be free over $30 for pink and it was still added unless I used a different code. Would like more discount codes on new items to try.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Patty

    Site Experience Feedback

    Jun 11, 2026

    I love this product though I found out it had been discontinued , I hope they bring this one back

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Shannon S

    Site Experience Feedback

    Jun 11, 2026

    Everything was great with the website and ordering today. The only improvement I wish benefit would make is adding more stuff to the rewards. I loved the makeup bag, the duffel bag and the Tumblr the Tumblr and the duffel bag are already out of stock and I really wanted the Tumblr lol but I just wish they would have more of a variety of rewards and have more of them so they don’t run out so quick.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • LSVS

    Site Experience Feedback

    Jun 11, 2026

    The graphics jump around a lot with curser movement. Too fast, I can't settle on an image before it changes, then has to take steps to get back to where I was

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Elizabeth7

    Site Experience Feedback

    Jun 11, 2026

    It was pretty seamless until the end. I have to submit my order a few times before it went through. It said there was a problem with the tax.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Beth

    Site Experience Feedback

    Jun 11, 2026

    Great shopping experience! I went to the exact product I was looking for and the exact shade so easily! Very smooth checkout too!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rachel Tomas

    Site Experience Feedback

    Jun 11, 2026

    I love benefit

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gizmo22083

    Post-Delivery Feedback

    Jun 11, 2026

    Love the quick shipping!!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • HappyCustomer

    Site Experience Feedback

    Jun 11, 2026

    Nickname: Benebuyer2026 Comment: Overall my experience on the website was smooth and easy to navigate. Product pages were clear and checkout process was simple. I did have some issues applying a discount code, as it was initially not accepted, which was a bit confusing. Other than that, the experience was good and delivery information was clearly communicated.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lyssa D.

    Site Experience Feedback

    Jun 10, 2026

    Everything went very well with this site. My experience was great. I came to find a specific product and found it quickly. It was on sale, that was a pleasant surprise. So I got 2. Browsed other products while I was here. Ordered my items and checked out easily.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 10, 2026

    It was very quick and seamless!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tonya

    Site Experience Feedback

    Jun 10, 2026

    I love the website. I don’t like how the prices for shipping change once you check out

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jackie

    Site Experience Feedback

    Jun 10, 2026

    10!!

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Karen

    Site Experience Feedback

    Jun 10, 2026

    Great sale and some fun products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ness

    Site Experience Feedback

    Jun 9, 2026

    Easy to shop and see what products look like on skin with multiple examples for each color. I'm very excited to try pom pom! I usually don't like blush on myself.. I think bronzer looks better. but I feel like pompom will be wonderful

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 9, 2026

    Basically good

    • Overall Rating: 1
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • gee

    Site Experience Feedback

    Jun 9, 2026

    Easy to order. Looking forward to getting my products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • JEM

    Site Experience Feedback

    Jun 9, 2026

    Answering some of the questions was difficult since I have not tried the products yet. I could only rate based on previous experience with your products which I have liked.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Kim1970

    Site Experience Feedback

    Jun 9, 2026

    Good descriptions of products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 9, 2026

    Today was fine but I have been ordering and nothing has gone through. Hoping this one will.

    • Overall Rating: 7
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Cheryl

    Site Experience Feedback

    Jun 9, 2026

    I used your products years ago and have decided to go back to them. I find them to be of excellent quality quality and selection.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jeanny

    Post-Delivery Feedback

    Jun 9, 2026

    The experience was good, this is not my first time buying benefit products and it's always been great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 9, 2026

    Mediocre

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Ashanti

    Site Experience Feedback

    Jun 9, 2026

    I really enjoy using and trust the benefit brand.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ACookie1

    Site Experience Feedback

    Jun 9, 2026

    Benefit made my online purchase so easy!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cynn24

    Site Experience Feedback

    Jun 9, 2026

    Website is great I have no problems. It’s clean and easy to navigate. The one item I wanted was already sold out, I’m sure it was due to the great deal.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Norman

    Site Experience Feedback

    Jun 9, 2026

    Easy to use and exciting

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Emmy

    Site Experience Feedback

    Jun 9, 2026

    Great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rd

    Post-Delivery Feedback

    Jun 9, 2026

    Benefit girlie since the 2013.. New tint will come and go but this one is for keeps!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • MG

    Post-Delivery Feedback

    Jun 9, 2026

    I love the Benefit mascara. I have bought a few of them.already, they make my lashes longer and fuller.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Pammie

    Post-Delivery Feedback

    Jun 9, 2026

    I have been using Benefit products for quite a few years. I’m very happy with what I’ve tried. Always great when you can purchase on sale

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Jesse

    Site Experience Feedback

    Jun 9, 2026

    Site was useful. Product prices were average.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Darcy

    Post-Delivery Feedback

    Jun 9, 2026

    The product is as defective. On time delivery was fine. I still haven’t received my refund or email confirmation. I expect to get my shipping cost refunded my as I returned a defective product from this company. I don’t feel I should pay to return your product as it was defective. Thank you kindly Doris Neely

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: N/A
    • Customer Support: 1
    Full ratings for this review »
  • Bella Rose

    Site Experience Feedback

    Jun 8, 2026

    My experience with the Benefit website today was smooth and easy to navigate. The pages loaded quickly, and I was able to find the product I needed without any issues. The layout is user‑friendly, and the checkout process felt straightforward. The only small area for improvement would be making certain product details a bit easier to locate, but overall the interaction was very good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Charlie

    Site Experience Feedback

    Jun 8, 2026

    I wish that there was an option to buy online and pick up in store; I live near a location and it would be really helpful and environmentally friendly! I also didn't like that it kept "finding" my old credit card and trying to get me to use it. I love benefit though.

    • Overall Rating: 6
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sarah

    Site Experience Feedback

    Jun 8, 2026

    I loved this experience! My favorite highlighter was on sale and it is very hard for me to find a good highlighter as a warm toned person with fair skin. Checkout was quick and easy and I had no trouble.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
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