Never Again Buying Bellami
Post-Delivery FeedbackOct 17, 2026
I ordered the hair to get in time for my hair appointment. I have had sewn-in extensions for years. I decided to switch to clip-ins because of migraines. However, the order didn’t arrive when it said it would, which was Saturday, the day of my hair appointment. I waited, kept checking tracking and finally reached out for customer support. After multiple emails, I stated I would not use the hair once it did arrive because the tracking said it was damaged in transit. So, I explained my situation with the sewn-in extensions and asked for a replacement order so I could return the order that was damaged and not even arrived. I was told no to that. I asked for a return label four times and now I cannot get a response. I have always used Jay Z Styles hair because my hair stylist recommended them. I have had nothing but amazing experiences with them. The first time I decided to try Bellami, it was a total disappointment. I now have no hair extensions because of the complete and utter lack of customer service. I had to remove my sewn-in extensions myself because I missed the appointment, damaged the $1500 worth of hair in the process and have no interim solution of the clip-ins as I had intended. I cannot believe you stay in business. Couldn’t be more dissatisfied. Also, please send me the return label!