BaseballMonkey Customer Reviews
BaseballMonkey holds a 9.2/10 overall rating and 244 verified post-delivery reviews on Bizrate.
BaseballMonkey Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2016 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 84% |
 Neutral | 8% | 7% |
 Negative | 6% | 9% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9.7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 79% |
Neutral | 16% | 17% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for BaseballMonkey
Showing 1 - 50 of 1,308
teloenvios
Site Experience FeedbackAug 29, 2026
yes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Monkdog29
Site Experience FeedbackAug 29, 2026
Great website easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hunter Howell
Site Experience FeedbackAug 27, 2026
Great easy to buy!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cooleroperator
Site Experience FeedbackAug 27, 2026
the express shipping is a huge help for me with this order and everything on the website is easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kong
Site Experience FeedbackAug 27, 2026
Interaction with website was very easy. So now we will see if receive the bat and if not damaged when delivered. Would rather do survey after receiving the bat
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GB
Post-Delivery FeedbackAug 27, 2026
I found a specific pro preferred model i was looking for to have same glove a my son. i was stoked to find it on baseball monkey. ordering was easy. shipping wasnt terrible. i would order again
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: N/A
Cole train
Post-Delivery FeedbackAug 27, 2026
I ordered the wrong size and I can’t get a phone call back or email. It’s getting extremely frustrating and I will not be using this site again because of it
- Overall Rating: 9
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 9
- Customer Support: 1
Mike
Site Experience FeedbackAug 26, 2026
Very good, will most likely order from again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Adam
Post-Delivery FeedbackAug 25, 2026
Bought some cleats for our son. Baseball Monkey was the only place we could find the style and size that we were looking for. He's very particular about his cleats and turfs for baseball. Found the right cleats at the right size and we were done in minutes. They showed up as advertised a few days later well before the start of the season. Couldn't have been easier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jman
Site Experience FeedbackAug 24, 2026
Would love to have seen an estimate for standard shipping time with an estimated delivery date.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
JUJUbeam
Post-Delivery FeedbackAug 24, 2026
Had to purchase some baseballs cleats and turfs last minute for my son. Every style he wanted was sold out in his size in store or not available online. Found Baseball Monkey doing a quick google search and they had not only the baseball cleats my son wanted but found a pair of turfs he wanted that other sports stores don’t carry anymore. On top of that both cleats were discounted. Shipping was quick and delivery within 2 business days. Overall satisfied with my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
NC Baseball Dad
Post-Delivery FeedbackAug 24, 2026
I was a customer of Hockey Monkey many years ago and I didn’t realize that there is currently a Baseball Monkey site. I found they had a lot of product options and competitive pricing. The bat I found for my son was a special release for last season and Baseball Monkey was the only online retailer where I could still find this bat available for purchase. It arrived days after ordering.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Vskkuw
Site Experience FeedbackAug 23, 2026
Love the selection and pricing, but the payment and checkout has been glitching lately. Apple Pay would not go through, and I finally got PayPal to go through. It was frustrating because this was the only place I could get the item I was after.
- Overall Rating: 3
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Snoopy
Site Experience FeedbackAug 23, 2026
All the bat will ship from TX area. Can you instead to ship it from the local store to speed the delivery? Fast delivery is expensive.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
rloaynkosel
Site Experience FeedbackAug 23, 2026
Seamless and easy transaction!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Justin
Site Experience FeedbackAug 22, 2026
I have nothing to add, but i will tell my league about your pricing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Baseball Mom
Site Experience FeedbackAug 22, 2026
I appreciated the ease and price of the baseball bat I purchased for my son. I wish shipping charges were less and delivery was quicker.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yogi
Post-Delivery FeedbackAug 22, 2026
Glove was done properly and performed great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Joe
Site Experience FeedbackAug 22, 2026
Very easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 22, 2026
I APPRECIATED THEY HAD A IN STORE PICK UP OPTION
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Iowa softball addict.
Site Experience FeedbackAug 21, 2026
Easy to navigate, fast check out!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
NrlyHApy
Site Experience FeedbackAug 21, 2026
Everything was positive except checkout. Apple pay wouldn't work.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Jim
Post-Delivery FeedbackAug 21, 2026
Very happy with everything. Ease of finding what I needed. I have already some of my granddaughters team.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JTCC
Site Experience FeedbackAug 21, 2026
It was all good so far - will have to see if shipping and items come through as anticipated
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Khlorilla
Site Experience FeedbackAug 20, 2026
Purchased turf shoes. easy and fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenfrak18
Site Experience FeedbackAug 20, 2026
So far so good
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 20, 2026
The oroduct was available and the order was easy to do
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vikesfan
Site Experience FeedbackAug 20, 2026
It took a minute to load due to traffic but I kept at it and it finally showed up and went through. Seemless once it started loading.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Ky
Site Experience FeedbackAug 20, 2026
I got booted twice for no stock but third time it went through I hope!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
AP93
Site Experience FeedbackAug 20, 2026
Smooth transaction. No issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moisesr95
Site Experience FeedbackAug 20, 2026
Great, I wish they did add free shipping after spending a certain amount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LANana
Site Experience FeedbackAug 20, 2026
It's my first time we'll see what happens
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zach
Site Experience FeedbackAug 19, 2026
Best prices on the shoes I purchased that I have found. Overall no complaints or issues.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Wamsher
Site Experience FeedbackAug 18, 2026
Love that I found next day shipping to get turf before my tournament
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 18, 2026
It was a huge success finding this website and great deals too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Softball Mom
Post-Delivery FeedbackAug 18, 2026
We ordered a ghost bad that was delivered damaged. We have tried to contact the seller for 3 days, staying on hold for up to 3 hours each time. We have also emailed twice a day for 3 days. They replied the first time, we sent photos of the damage and have not heard back from them since.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 1
Dogmoney87
Site Experience FeedbackAug 17, 2026
I liked the prices but the threshold for free shipping is high.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
drew
Site Experience FeedbackAug 17, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 16, 2026
Name brands, cheaper than other stores
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Kay
Site Experience FeedbackAug 15, 2026
It has a lot of products other sites are out of stock on.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
YungGrimlin90
Post-Delivery FeedbackAug 15, 2026
Honestly it was a smooth transaction but the delivery took a little longer than expected and the overall customer service was very good. Very responsive and quick to respond as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Mudbug
Post-Delivery FeedbackAug 14, 2026
Item was great I just decided to go another route. BaseballMonkey made it easy to return
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Jim
Site Experience FeedbackAug 14, 2026
Good experience. Easy to pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
yogi
Site Experience FeedbackAug 14, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jj
Site Experience FeedbackAug 13, 2026
It was fine
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Gee
Site Experience FeedbackAug 13, 2026
Good selection and easy to order
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
They have good selection but shipping cost is way over priced most likely will my first and last time ordering from this business
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: 4
Online Shopper
Site Experience FeedbackAug 12, 2026
GREAT EXPERIENCE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rich G
Site Experience FeedbackAug 12, 2026
It was fast and easy.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9