BaseballMonkey Customer Reviews
BaseballMonkey holds a 9.1/10 overall rating and 250 verified post-delivery reviews on Bizrate.
BaseballMonkey Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2016 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 83% |
 Neutral | 8% | 9% |
 Negative | 7% | 9% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 80% |
Neutral | 14% | 15% |
Negative | 3% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for BaseballMonkey
Showing 1 - 50 of 1,303
Online Shopper
Post-Delivery FeedbackSep 12, 2026
good price..excellent product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Ric
Site Experience FeedbackSep 12, 2026
Great all though going from checkout back to cart was tough didn’t work well
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Zenzen
Site Experience FeedbackSep 12, 2026
Very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 12, 2026
good prices and inventory, but high shipping fees.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Thunder 23
Site Experience FeedbackSep 12, 2026
Great customer service and comunication
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yolo
Site Experience FeedbackSep 12, 2026
Great choices at great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Emit
Site Experience FeedbackSep 11, 2026
Been using baseball monkey for years. Always delivers on time and quality products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doc99
Post-Delivery FeedbackSep 11, 2026
it was a great purchase. right price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bill
Site Experience FeedbackSep 11, 2026
Love baseball monkey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Semerso2
Site Experience FeedbackSep 11, 2026
Found through Facebook. Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AverageJo
Site Experience FeedbackSep 10, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Softball bat purchase
Site Experience FeedbackSep 10, 2026
Hard to view the selections in store. Prices also cheaper online
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
bill
Site Experience FeedbackSep 10, 2026
good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Coach B
Post-Delivery FeedbackSep 10, 2026
Great experience ordering from you guys, shipping was extremely fast. Received order within two days of purchase. Crazy fast!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 9, 2026
This website was very easy to navigate. I am very happy that I was able to find and purchase this item when it has been unavailable for quite some time in other stores.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Straight laced
Site Experience FeedbackSep 8, 2026
Quick and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Alchemist Akitas
Site Experience FeedbackSep 8, 2026
Chat GBT recommend me to your site and it was reputable and safe once I got on the site it was easy to use and had the product I desire and the shipping was 2 days it was really important to me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kabe1028
Site Experience FeedbackSep 7, 2026
You had the best price on a baseball bat that my 10 year old son has been wanting. I was also able to use a coupon. I will continue to purchase from your website, and I will share your website with fellow travel baseball families.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Banman
Site Experience FeedbackSep 7, 2026
Easy to use and navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 6, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GrammyBL101
Site Experience FeedbackSep 5, 2026
I like the choices but navigating the site was difficult and it kept jumping me all over the site
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ron
Site Experience FeedbackSep 4, 2026
Best deals! Best inventory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Billy
Post-Delivery FeedbackSep 4, 2026
I’ve made in-store purchases but this is the first online order. They offered me free 2-day shipping which was great! On time. I bought the new USA Louisville Supra. My son loves it! Excellent bat
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackSep 2, 2026
Always comes on time, just sucks how I ordered an ascended booted bundle but got sold out after I ordered it so I didn’t receive it.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ky
Post-Delivery FeedbackSep 2, 2026
It was a booster bundle of ascended heros for $34 and I was highly happy because this set is so hard to get especially at that price! Love it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
It was easy and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tommylaw15
Post-Delivery FeedbackSep 1, 2026
Great price and great products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Gman17
Site Experience FeedbackSep 1, 2026
Everything went well, love the variety of products
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BaseballMonkey
Site Experience FeedbackSep 1, 2026
The main website page for monkey sports you should be able to just search what you want vs drilling down to baseball and then getting redirected to another site with at different name. Makes you think it may be a scam.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Victor
Post-Delivery FeedbackSep 1, 2026
Checkout could be a bit more responsive.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: N/A
Zach
Post-Delivery FeedbackSep 1, 2026
Quick and easy with fast shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jmoney
Site Experience FeedbackSep 1, 2026
Great website, I had a question about the product and called and left a message they got back to me the same day
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scrappy
Post-Delivery FeedbackAug 31, 2026
As a softballer & power hitter in Australia it’s always a struggle to find true end loaded bats. I could feel the weight just by picking up the box on delivery, & it feels amazing to swing. The fact that it arrived so quickly from the US too is very much so appreciated!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
CreamSammie
Site Experience FeedbackAug 31, 2026
The search function is one of the worst I've seen. For example, I typed in "socks". I got a list of results as you would expect. Then, I used the menu to search for apparel and accessories and under the socks tab was inventory that had not pulled up from my seach, yet a few of the socks did. Very strange. The process of adding a gift card and the messaging in addition to the entire checkout process almost made me leave completely. I'm sure you're losing customers based on the difficulty to complete a purchase.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 30, 2026
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
teloenvios
Site Experience FeedbackAug 29, 2026
yes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Monkdog29
Site Experience FeedbackAug 29, 2026
Great website easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hunter Howell
Site Experience FeedbackAug 27, 2026
Great easy to buy!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cooleroperator
Site Experience FeedbackAug 27, 2026
the express shipping is a huge help for me with this order and everything on the website is easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kong
Site Experience FeedbackAug 27, 2026
Interaction with website was very easy. So now we will see if receive the bat and if not damaged when delivered. Would rather do survey after receiving the bat
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GB
Post-Delivery FeedbackAug 27, 2026
I found a specific pro preferred model i was looking for to have same glove a my son. i was stoked to find it on baseball monkey. ordering was easy. shipping wasnt terrible. i would order again
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: N/A
Cole train
Post-Delivery FeedbackAug 27, 2026
I ordered the wrong size and I can’t get a phone call back or email. It’s getting extremely frustrating and I will not be using this site again because of it
- Overall Rating: 9
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 9
- Customer Support: 1
Mike
Site Experience FeedbackAug 26, 2026
Very good, will most likely order from again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Adam
Post-Delivery FeedbackAug 25, 2026
Bought some cleats for our son. Baseball Monkey was the only place we could find the style and size that we were looking for. He's very particular about his cleats and turfs for baseball. Found the right cleats at the right size and we were done in minutes. They showed up as advertised a few days later well before the start of the season. Couldn't have been easier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jman
Site Experience FeedbackAug 24, 2026
Would love to have seen an estimate for standard shipping time with an estimated delivery date.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
JUJUbeam
Post-Delivery FeedbackAug 24, 2026
Had to purchase some baseballs cleats and turfs last minute for my son. Every style he wanted was sold out in his size in store or not available online. Found Baseball Monkey doing a quick google search and they had not only the baseball cleats my son wanted but found a pair of turfs he wanted that other sports stores don’t carry anymore. On top of that both cleats were discounted. Shipping was quick and delivery within 2 business days. Overall satisfied with my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
NC Baseball Dad
Post-Delivery FeedbackAug 24, 2026
I was a customer of Hockey Monkey many years ago and I didn’t realize that there is currently a Baseball Monkey site. I found they had a lot of product options and competitive pricing. The bat I found for my son was a special release for last season and Baseball Monkey was the only online retailer where I could still find this bat available for purchase. It arrived days after ordering.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Vskkuw
Site Experience FeedbackAug 23, 2026
Love the selection and pricing, but the payment and checkout has been glitching lately. Apple Pay would not go through, and I finally got PayPal to go through. It was frustrating because this was the only place I could get the item I was after.
- Overall Rating: 3
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Snoopy
Site Experience FeedbackAug 23, 2026
All the bat will ship from TX area. Can you instead to ship it from the local store to speed the delivery? Fast delivery is expensive.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9