BaseballMonkey Customer Reviews
BaseballMonkey holds a 9.3/10 overall rating and 250 verified post-delivery reviews on Bizrate.
BaseballMonkey Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2016 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 86% |
 Neutral | 8% | 9% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 83% |
Neutral | 16% | 12% |
Negative | 3% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for BaseballMonkey
Showing 1 - 50 of 1,292
Mike
Site Experience FeedbackJul 29, 2026
Great site and prices!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
It was very good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 29, 2026
It was a good experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Baby Koa
Site Experience FeedbackJul 28, 2026
Baseball Monkey had a product that few other vendors have. Purchase and Checkout was quick and easy. Free Shipping would be nice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Auto-address Issue
Post-Delivery FeedbackJul 28, 2026
This was my first time hearing about Baseball Monkey. I was surprised when I saw they had the best deal on a bat that my son was interested in buying. Placing the order seemed fine until I entered my address, where their system automatically suggested and erroneously corrected my address information over and over again. It affected my ability to pay because my credit card address was slightly different. I ended up calling customer service and was helped to clear the issue after around 30 minutes. We ended up having to cancel original order and place a new order over the phone. I later found that you can manually enter your address and bypass the auto-suggest but it wasn’t easy for me to find the first time. Now that my address information is fine and payment works, I would gladly purchase from Baseball Monkey again if their price is the best at the moment.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 10
Baseballdad724
Site Experience FeedbackJul 27, 2026
Easy to navigate. A little slow on my mobile device when selecting items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ariel
Site Experience FeedbackJul 25, 2026
I didn’t like that I had to spend $145 for free shipping, I paid the shipping but would have purchased from another company if they had what I was looking for
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Lopeezy
Site Experience FeedbackJul 25, 2026
Always have what I’m looking for. I’d recommend to everyone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackJul 25, 2026
Website was easy to navigate and great value on my son's new baseball glove!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Willx10
Site Experience FeedbackJul 25, 2026
Website is easy to navigate. Good pictures of items and checkout was easy and quick.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
J_ryde
Post-Delivery FeedbackJul 25, 2026
They shipped to Puerto Rico with no problem, very much appreciated
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
C24chris
Site Experience FeedbackJul 25, 2026
I thought everything was easy to use, nothing hidden. Smooth interface with no weird pop ups or lag.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nielson1
Site Experience FeedbackJul 24, 2026
Website was great. Shipping cost is higher than most other online shops.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJul 24, 2026
Great customer support thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
marcus
Site Experience FeedbackJul 24, 2026
A lot of choices with product availability and pricing and fast shipping options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ddmrob
Site Experience FeedbackJul 23, 2026
very simple and lots of info
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Metsie
Site Experience FeedbackJul 22, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 22, 2026
Spoke with break in glove expert he was knowledgeable and friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Baseball Mom
Site Experience FeedbackJul 22, 2026
I was able to search the website with ease. I used the filters to narrow my search. Great experience. Lots of products to choose from and after checking around, very fair pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D2T
Post-Delivery FeedbackJul 22, 2026
I would recommend baseball monkey becuase they have a wide variety of items and great shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
B Nash
Site Experience FeedbackJul 21, 2026
Easy to use! And loved the free shipping option!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackJul 21, 2026
It was a great experience. Super easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Disappointed
Post-Delivery FeedbackJul 20, 2026
It was supposed to be a two day delivery and I received it five days from FedEx
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 5
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 19, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackJul 19, 2026
Good experience had the item I wanted at a good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jecca
Site Experience FeedbackJul 19, 2026
We have been searching for specific bats for our boys and baseball monkey had them cheaper than anyone else
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mike D.
Site Experience FeedbackJul 19, 2026
Additional discount made it cheaper!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
GMA
Site Experience FeedbackJul 18, 2026
Easy website to work with - much better price than elsewhere!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deal Shopper
Site Experience FeedbackJul 17, 2026
Easy to use and good prices from an authorized dealer I found you when I was searching for a specific pair of BSL 101 shorts.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dez
Site Experience FeedbackJul 17, 2026
Was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Grahamcrackerrr
Site Experience FeedbackJul 16, 2026
It was good and easy! Will purchase again ⭐️⭐️⭐️⭐️⭐️
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
D2T
Site Experience FeedbackJul 16, 2026
Everything was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dragonflyski
Site Experience FeedbackJul 16, 2026
This site was recommended by a co-worker. We are in the market for a bat for my youngest. It was so easy to find the exact bat he was looking at.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MV
Site Experience FeedbackJul 15, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rookie
Post-Delivery FeedbackJul 15, 2026
Everything works out, Quality-Delivery-Price
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Detroit Junkie
Site Experience FeedbackJul 14, 2026
Great price and website was very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mangiabene
Site Experience FeedbackJul 14, 2026
I love Baseball Monkey because they have a much better selection than Dick's and the prices are better. Shipping is quick too.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mario
Site Experience FeedbackJul 13, 2026
N/A
- Overall Rating: 6
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
Address HooHaa
Site Experience FeedbackJul 13, 2026
Payment was declined several times, your site's automatic address completion made it impossible for me to input my address correctly. The manual override was not easy to find. Thankfully, your customer service agent spent 37 minutes with me helping to cancel pending orders and reorder my item once again. I'm nervous to order from you in the future, although it should probably work out fine since I was able to finally adjust my address information correctly.
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Post-Delivery FeedbackJul 12, 2026
It was great! Both my lefty and right both needed new gloves. We were able to get a different color in each glove which is wonderful because brothers obviously couldn’t have the same color lol
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ash
Site Experience FeedbackJul 12, 2026
It was fine, website is a little out of date
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Online Shopper
Post-Delivery FeedbackJul 12, 2026
Kid hated the product. It cheat he’d his hand and didn’t work
- Overall Rating: 7
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 4
- Customer Support: N/A
Greg
Post-Delivery FeedbackJul 11, 2026
Great place to shop for baseball equipment. Great service and they have what you need and can get it to you quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
samuel
Site Experience FeedbackJul 10, 2026
I really liked the information provided; it was accurate at every step of my purchase with you. Every detail of your website is lovely and welcoming—thank you.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Eric
Site Experience FeedbackJul 10, 2026
Easy to use had a great discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
S Story
Site Experience FeedbackJul 9, 2026
It was easy to navigate and find the bat that I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 9, 2026
Very easy website to use and find what we needed! Prices were lower than any other place we looked and the 15% off coupon made it even better!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 9, 2026
Shipping address field not user friendly I have box number that I was not able to include and it change the name of the receiver.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
ossux
Site Experience FeedbackJul 9, 2026
I wasn't too thrilled about the cost of shipping.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Cenzo
Site Experience FeedbackJul 8, 2026
Good experience quick and easy.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10