Home > Sporting Goods > BaseballMonkey

BaseballMonkey Reviews - 1,525 Review - 9.5/10

Nov 21, 2024
Baseball Monkey caters to all the needs related to the game of Baseball. Ranging from bats to gloves to shoes to catchers, Baseball Monkey has it all at industry relative quality.
Circle of Excellence - BaseballMonkey

2016
Winner

Circle of
Excellence

2 years

BaseballMonkey Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.0 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%77%

Neutral

15%17%

Negative

4%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for BaseballMonkey

Showing 1 - 20 of 1,525

Online Shopper

Site Experience Feedback

Nov 20, 2024

Easy to use and well layer out

Bmac81

Site Experience Feedback

Nov 20, 2024

Website is very easy to use. Definitely user-friendly.

T

Site Experience Feedback

Nov 20, 2024

Great!

JPP88

Site Experience Feedback

Nov 20, 2024

Awesome selection of sporting supplies for leagues and players, plenty of options for any piece of equipment at all price points. Quick turnaround shipping and good customer service.

Lance

Site Experience Feedback

Nov 19, 2024

It was all great

Coach T

Site Experience Feedback

Nov 19, 2024

As expected.

New bucket dad

Site Experience Feedback

Nov 19, 2024

Not much to say, I typed what I was looking for into Google search and baseball monkey had the best price on my Google search. I don't have much experience with baseball monkey but it's a pretty average transaction.

Danny Spaz

Site Experience Feedback

Nov 19, 2024

Easy to use website, great deals, and easy checkout

D Rob

Site Experience Feedback

Nov 18, 2024

100% positive experience. Even the survay questions are good.

Ball

Site Experience Feedback

Oct 14, 2024

Ordered custom glove


Post-Delivery Feedback

Nov 18, 2024

Product arrived on time and in good condition. Just what we ordered.

Jimmy

Site Experience Feedback

Nov 17, 2024

It was easy to search for what I needed and the filters had great options to help drill down

Nezzy

Site Experience Feedback

Nov 17, 2024

Loved the ease of completing my order.

JP

Site Experience Feedback

Nov 16, 2024

easy to use

Stopper29

Site Experience Feedback

Nov 15, 2024

My friend needs leg pads. His birthday coming up. I knew you would have what I'm looking for. You always have.

Iza

Site Experience Feedback

Nov 14, 2024

I like the security measure you put in to ensure the legitimacy of the sale.

Dinger

Site Experience Feedback

Nov 14, 2024

Easy to search, and the sorting/filtering feature is well organized tailored to baseball need. well done.

Online Shopper

Site Experience Feedback

Nov 14, 2024

Great easy buying experience

Online Shopper

Site Experience Feedback

Nov 14, 2024

Easy. Clear

Online Shopper

Site Experience Feedback

Nov 13, 2024

all good, nice pricing

Sam

Site Experience Feedback

Nov 12, 2024

Slow - reset multiple times