BaseballMonkey Customer Reviews

Online Shopper

Nov 11, 2026

Great product at a great price.

RhysticStudent

Nov 11, 2026

I did a whole bunch of research by myself to make sure that I was purchasing the correct product when it came time for delivery. The package came late when I opened the package. I was in shock to find a child’s glove instead of one for an adult, I don’t know much about baseball, but it was only after the fact that I found out that the a 1000 is a child’s glove I returned it immediately and I’m still waiting for my refund

Online Shopper

Nov 10, 2026

Glove break in service for $30/glove was a waste of money.

PM

Nov 10, 2026

Good price on the exact bat I was looking for!

Na

Nov 10, 2026

Na

Online Shopper

Nov 6, 2026

Ordered a $500 softball bat and was sent a bat that had already been removed from the wrapper. That is completely unexceptable for a $500 bat or to receive any product in such a condition. Wasted an hr of my time having to return the product so I could buy from a store that cared about their customers and have the product in an unopened condition. I have bought many bats from Monkey sports and will most likely never purchase one through them again after this experience.

Sparky

Nov 6, 2026

My order was correct and arrived quickly!

NWS Softball Dad

Nov 6, 2026

Found a great deal on some cleats. They were shipped fast and my daughter loved them!

Garcia

Nov 5, 2026

Found the exact bat I was looking for that my son had asked me for in stock and on sale with free 2 day shipping!!!

Online Shopper

Nov 5, 2026

shipping is high ans tge app doesnt show you sgippibg until uou check out.

Brad

Nov 4, 2026

Easy to use, good discounts

Online Shopper

Nov 2, 2026

I like baseball monkey. I have been purchasing from them for over 10 years.

Jexiur

Nov 2, 2026

Checkout was slow, but understandable due to the Pokemon product I bought.

Reed

Oct 29, 2026

Easy to use, straightforward with plenty of options

Ed

Oct 28, 2026

As a US ex-pat living overseas (there are many here in this particular country) and a child attending an international school that has a US LL baseball program, Baseball Monkey is a great resource for parents needing US Baseball certified bats and equipment.

Lowmat

Oct 27, 2026

Had what I needed with a free fast shipping option

Gsrturbo

Oct 26, 2026

High demand product at a reasonable price and that's including shipping.

GardenStateGuru

Oct 24, 2026

Easy process.

so easy a monkey can do it

Oct 20, 2026

easy to use, mobile friendly, paypal partnership was seamless at checkout

Softball Dad

Oct 19, 2026

Smooth operation

Mike G

Oct 19, 2026

I placed an order, the package arrived on a Thursday, when I opened the package i found the product was the wrong color, after verfying my order was correct I attempted to make contact by phone after staying on hold for 2 hours I left a VM, i never recieved a call, I recieved an email asking for further info, I responded and never got a response back, I attempted a chat, the Chat asked the same questions over and then said "one moment please" the chat never responded, I texted and received a response 2 days later. i returned the item. i was charged to ship the wrong item back when it was their warehouse made the error The customer service was terrible. I won't order from here again.

Nicely Gifts

Oct 18, 2026

Great purchase and delivery 📦

vredman34

Oct 18, 2026

Super easy process, I googled the Franklin Mr. Smile batting gloves and Baseball Monkey popped up first. Quick add to cart and checkout, all under 5 minutes

Boomer

Oct 16, 2026

Very good and easy

Ryggy

Oct 15, 2026

Solo que no me dej

Big Daddy

Oct 15, 2026

I could not reach anyone by phone, text or chat.

Online Shopper

Oct 13, 2026

Good

Eric h

Oct 13, 2026

Great company with affordable products.

Tom

Oct 12, 2026

Bought a new webbing for my glove, easy purchase, exactly what I wanted and came in 2 business days!

Redwings

Oct 12, 2026

I have used Monkey a number of times and have been happy, todays check out was a bit much.

Bsebldude

Oct 11, 2026

I was looking for Mizuno umpire shoes which I found and purchased

R9

Oct 10, 2026

I wish you all offered free shipping

San Bruno Mike

Oct 8, 2026

Overall experience is okay. Navigating. The website is fine. Just gets a little tricky when you're making a payment, but it looks like everything went okay.

AmandaB

Oct 8, 2026

I would highly recommend baseballmonkey

San Bruno Mike

Oct 7, 2026

I was skeptical at first because I found baseball monkey among my searches for a bat that is older. I was surprised that they had the bat I wanted in stock even though it is about 2 years old. The ease of placing the order, getting it delivered, and even the return was super smooth. I returned it because of my error, not Baseball Monkey. Small details like billing address being in another state than the delivery address was made easy to navigate. For sure I have this marked as a favorite on my bookmark page and I will be back again to not only look at older material at a good price, but newer material as well. 5 Stars!

Darrel

Oct 7, 2026

Order placed from Alberta Canada. It’s been 8 days since order placed, no tracking # provided as of yet. Tried to contact Baseball Monkey and BOLT via email and phone, ZERO REPLIES back from both. Status says it was shipped. Terrible experience thus far. Do not recommend ordering from Canada as customer support is non existent.

Drifter

Oct 5, 2026

The website was very easy to navigate good selection. Very good prices.

Online Shopper

Oct 3, 2026

Easy to find what I needed. Credit card did nto work, had to use different one

Eric

Oct 3, 2026

Great i loved it

Jo and Jason

Oct 3, 2026

Got a good deal, stoked.

DieLan

Oct 2, 2026

Great easy to check out, shipping is a little high though

Liz

Oct 2, 2026

Good, held up well in high traffic

Em

Oct 2, 2026

Quick and up to my expectations

Audrey

Oct 2, 2026

Thank you!

Apple Pay checkout error

Oct 2, 2026

Checkout I couldn’t use Apple Pay it kept holding and waiting. So I had to switch to a CC

WCUProf

Sep 30, 2026

The website was easy to navigate through and the prices were exactly in line with what I was looking for. After buying many used bats that have broken on me, I was ready to buy my son a brand new bat with warranty.

Becca

Sep 30, 2026

It was very easy and great shipping options

Dan

Sep 30, 2026

very pleased to find the glove repair/recondition/relace service. have purchased quite a few things from baseballmonkey in the past (as a dad and coach), so excited to see how this service option goes!

Ronan

Sep 30, 2026

It was good

Dano

Sep 30, 2026

Baseball Monkey canceled items even though they were available at the time of purchase. They didn’t give me an opportunity to change my order or to perhaps offer a different color in exchange, they canceled notifying me by email a day later. I reached out to customer service and waited on the phone for over 30 minutes and requested a call back but never got a call back. I used their phone service and sent a text message and also never received a message back. It took a week for someone to finally call me back. A little too late.