Balmain Beauty Customer Reviews
Balmain Beauty holds a 9.1/10 overall rating and 125 verified post-delivery reviews on Bizrate.
Balmain Beauty Rating
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 86% |
 Neutral | 8% | 7% |
 Negative | 8% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 86% |
Neutral | 10% | 10% |
Negative | 5% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
Recent Reviews for Balmain Beauty
Showing 1 - 50 of 781
SmellGoodCity
Site Experience FeedbackSep 20, 2026
Pretty good experience overall. Happy with the 3 free samples as well since I am a collector and new to the house.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
DE
Site Experience FeedbackSep 20, 2026
I was referred by a friend, and I am looking forward to receiving my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AnnieO
Site Experience FeedbackSep 20, 2026
It went well. I loved the free gifts and option to sample other fragrances from the collection because that's important to me and I often buy perfume based upon a sample
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DarkSideOfThePoon
Site Experience FeedbackSep 19, 2026
Website is booty on Safari, ok on Chrome though
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Monica
Site Experience FeedbackSep 19, 2026
Easy and fast
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Rosie
Site Experience FeedbackSep 19, 2026
Had a very pleasant experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nirmala
Site Experience FeedbackSep 19, 2026
It was easy, very user friendly and quick
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Balmain Discovery
Site Experience FeedbackSep 19, 2026
The site was intuitive; clear and easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mireille
Site Experience FeedbackSep 19, 2026
online purchase with great ease
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Blake Carrington
Site Experience FeedbackSep 17, 2026
Extremely easy to use and a great value from a well known prestigious house
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackSep 17, 2026
The inexperience is great. I hope that Cologne smells great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meera
Site Experience FeedbackSep 17, 2026
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 17, 2026
I wasn't able to find a way to easily create an account. it will be nice to have a button or option that is more obvious before we get to the checkout process.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bee
Site Experience FeedbackSep 17, 2026
I would have liked a first purchase code or disciunt
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Bobby
Site Experience FeedbackSep 17, 2026
Great variety pack to try and experience. It helps in choosing yoir favorite to buy tue full size bottles
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RONE
Site Experience FeedbackSep 17, 2026
only wish they had more discover kit and maybe build your own kit
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Cookie
Site Experience FeedbackSep 17, 2026
Very clear and easy checkout system
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ruben
Site Experience FeedbackSep 17, 2026
It’s hard to go to check out and purchase from the site it keeps lagging maybe from my end not sure
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sophia
Site Experience FeedbackSep 16, 2026
Great experience. The website is elegant, simple, and concise for its line of fine products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MsG
Post-Delivery FeedbackSep 16, 2026
I was so satisfied with overall experience I have more orders to.place, received sooner than expected and highly pleased with the gift wrapping and gift wrapped products especially the free gifts I was able to choose from additional options. I love Balmain?
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Giftshopper
Site Experience FeedbackSep 15, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lena
Site Experience FeedbackSep 14, 2026
No comment. It was great and if not better than some other brands sites too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike Weathersby
Site Experience FeedbackSep 14, 2026
The experience was good, I ve been wanting to order this fragrance for a while. I happy I just did it.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Shelly C
Site Experience FeedbackSep 14, 2026
Would like the option to use Apple Pay
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JSam
Site Experience FeedbackSep 13, 2026
User friendly-easy navigate the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Balmain
Site Experience FeedbackSep 13, 2026
It was an easy process
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Mrs Fant
Site Experience FeedbackSep 12, 2026
Smooth easy experience!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ang
Site Experience FeedbackSep 12, 2026
Everything went smoothly on this order. I live aBalmain beauty as well as Balmain boutiques. I am a frequent customer in person. I spoke with customer service previously because I had issues with my first order. They said they would email me a code for 15% off my next order but never did. I have been waiting to make this purchase for my discount but it's been 2 months and ai need it for a birthday gift.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peacock
Post-Delivery FeedbackSep 12, 2026
Smells wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Walker
Site Experience FeedbackSep 11, 2026
Very good experience very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackSep 11, 2026
Strongly recommend this brand to everyone to try it at least once
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tee
Site Experience FeedbackSep 11, 2026
The website was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Ball girl
Site Experience FeedbackSep 10, 2026
Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bizzo
Site Experience FeedbackSep 10, 2026
I am very satisfied, the only issue, the site takes a little longer to load.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Trei
Site Experience FeedbackSep 9, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Azi
Post-Delivery FeedbackSep 9, 2026
Great product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Vicktan
Site Experience FeedbackSep 9, 2026
Being this is my first purchase and I'm yet to receive the product, I think giving my opinion at this stage is premature. I'll give detailed assessment after receiving the product.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Twan
Site Experience FeedbackSep 8, 2026
Everything went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Averlie
Site Experience FeedbackSep 8, 2026
I love that the website is always easy to navigate. I was slightly confused as the gift set I was looking for said it was sold out, but then I was able to add it to my cart. In the end, I was able to find exactly what I was looking for and I loved that the promotions automatically applied to my bag when I went to check out. Overall, I was happy with the purchase experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lea
Site Experience FeedbackSep 8, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ShanBo
Site Experience FeedbackSep 7, 2026
Easy to navigate. User friendly and graphics looked great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
OCTOBER Libra Lady
Site Experience FeedbackSep 6, 2026
I smelled the fragrance today in Ulta and had to have it for myself.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lena
Site Experience FeedbackSep 6, 2026
This experience was slow process. However I was able to compare my purchase.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
RonShep
Site Experience FeedbackSep 6, 2026
I had a good experience overall. If can a suggestion, please produce a holder for your 15ml travel sprays so they can be taken on a trip with breaking
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mmiranda
Site Experience FeedbackSep 5, 2026
It was very easy and fast which I like.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jol
Post-Delivery FeedbackSep 5, 2026
Parfume doesn’t hold the smell.
- Overall Rating: 7
- Would Shop Here Again: 3
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: N/A
Sigh
Site Experience FeedbackSep 5, 2026
The site is beautifully elegant and simple at the same time. I felt I was smiling through out the whole experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kitty
Site Experience FeedbackSep 5, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
the website was slow, the experience wasn't seamless, I was not allowed to choose samples, it took forever to check out and the page kept rebooting sometimes
- Overall Rating: 1
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Thanks for the samples!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A