Balmain Beauty Customer Reviews
Balmain Beauty holds a 9.6/10 overall rating based on 123 verified post-delivery reviews on Bizrate.
Balmain Beauty Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 89% |
 Neutral | 6% | 5% |
 Negative | 2% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 88% | 84% |
Neutral | 6% | 11% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
Recent Reviews for Balmain Beauty
Showing 1 - 50 of 760
Online Shopper
Site Experience FeedbackJul 18, 2026
First time buying fragrances I hope I love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jboz88
Site Experience FeedbackJul 16, 2026
I think an expansion of all notes within the fragrances would be a plus (Top notes, middle notes, base notes) and also information on avaiability of perfume when it is not in stock vs finding out during checkout.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Exquisite
Post-Delivery FeedbackJul 16, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
PJ
Site Experience FeedbackJul 15, 2026
Slightly tricky to see free samples, then, only later, required amount to get samples.
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Nigar
Post-Delivery FeedbackJul 15, 2026
Really beautiful perfume, perfect presentation, carefully delivered. I'm just happy with the side gift.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Starla
Site Experience FeedbackJul 14, 2026
Carbone is to die for. Beautiful. Compliments everywhere I go
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 14, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
M Kirkland
Post-Delivery FeedbackJul 14, 2026
Website was easy to navigate and to order, came on time and packaged well in beautiful packaging. The scents are a little lighter than the orginal Destin De Balmain that I originally bought but still pleasant.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Balmain in Texas
Site Experience FeedbackJul 13, 2026
ease of checkout, would like travel size options for more colognes
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 13, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TS
Site Experience FeedbackJul 12, 2026
easy to navigate and easy to understand details
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Donnie
Post-Delivery FeedbackJul 12, 2026
Is perfume smell so good I love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 10, 2026
Extremely easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Odom
Site Experience FeedbackJul 10, 2026
Website is great, please expand payment options to payment plans, like Affirm, klarna, etc.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
incomparable
Post-Delivery FeedbackJul 9, 2026
i used Ivorey de Balmain when it came out in 1979, i love that scent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Johnny
Site Experience FeedbackJul 9, 2026
Best cologne, have gotten so many remarks on it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Angela
Site Experience FeedbackJul 9, 2026
I'm truly excited to receive my discovery set. I went to visit my neighbor, and I was immediately in love with the scent she was wearing... she said it was Carbone. She recommended I try the discovery set because the scent may smell different due to individual skin chemistry. I can't wait to see how the notes unfold on my skin. My only concern...last night I tried to purchase the set using my phone, and I was never able to check out. I kept clicking the pay button, but had no success. Today I used my actual computer, and all went well. I love that I will get to use the $45 credit when I order my final selection. I also love that I was able to select 2 additional samples. Always nice when traveling or to keep in my purse. I can already tell I am going to LOVE Balmain
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
balmainlover
Site Experience FeedbackJul 8, 2026
It was great from selecting the product to getting the samples.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KT
Site Experience FeedbackJul 7, 2026
Super easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lina
Post-Delivery FeedbackJul 6, 2026
I was very impressed by the ease of ordering and the quick delivery of my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
faizee
Site Experience FeedbackJul 5, 2026
Balmain is one of the sweetest fragrances. I love 💕 to have such a special fragrance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rochelle
Site Experience FeedbackJul 5, 2026
Overall the experience was good but it would be better if all options are available. Certain products have been unavailable for 3 orders now.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJul 4, 2026
Perfume was a good price I love that shipping is free and there are free samples
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Julia
Site Experience FeedbackJul 2, 2026
Good and easy site to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skhan
Site Experience FeedbackJul 2, 2026
It was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
JL
Site Experience FeedbackJul 1, 2026
As an ELC Corporate employee, I attempted to make a purchase using my company discount and ran into issues, numerous attempts to resolve via chat, phone call and email were unsuccessful. I am paying full price and will be reaching out for a refund to get my 50% discount. I also was unable to add the free samples that were indicated on the website.
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Golfbuddy
Site Experience FeedbackJul 1, 2026
Need a description of any promos gifts and that they’ll be added to cart at purchase
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Anne
Post-Delivery FeedbackJul 1, 2026
Love the fragrance I always order and love that Balmain sends everything in such lovely packaging. Also appreciate Balmain online being willing to take a fragrance in return if I don't like it. I purchased a fragrance in a Dallas Balmain Boutique and they would not allow returns. I was originally hesitant to buy perfume online, I really need to smell it on me for a few hours. Balmain makes it easy and worry proof.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
ameca
Site Experience FeedbackJun 30, 2026
easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Everything was okay, purchase was a little slow had to reload
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Lovely
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Emmy
Site Experience FeedbackJun 29, 2026
i was happy with the experience and the free samples with order and free shipping! and i LOVE the way blanc galaxie takes me to my favorite walk to the observatory at sunrise!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
NAD
Post-Delivery FeedbackJun 29, 2026
I love Balmain perfumes overall. But the set I got was so convenient I got to try all the different scents and see which was the next one to order. I really enjoyed it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
TotoCherue
Post-Delivery FeedbackJun 28, 2026
I didn't really like any of the sampler set smells.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Nogar
Site Experience FeedbackJun 28, 2026
Beautiful but specific parfumes, excellent wrapping, a lot of compliments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Danielle
Post-Delivery FeedbackJun 28, 2026
The Destin de Balmain is phenomenal! I am glad I ordered it from the site since the site gave me 2 free samples. I did want the rose sample but they didn't have that but either way this is going to be my scent for when I go out! It is such a great perfume.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Nikki
Site Experience FeedbackJun 28, 2026
I loved the discovery set option. I recently purchased Destin in Ulta, and fell in love! I am excited to try others.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrea
Site Experience FeedbackJun 27, 2026
Balmain is my favorite luxery brand.I purchased Destin in person after receiving a sample in an ulta mailing. I love it so much that I was curious what other Balmain scents are like. I am a Balmain boutique customer and am enjoying dresses, sweaters, skirts, and heels. I'm considering adding handbags, sunglasses, and athletic shoes to my collection. The candles would be nice as well! I came to the website today to see if there are any exclusive offers. I really enjoy the free bonus items like bags, mirrors, and cases that Balmain adds to beauty purchases. I was very pleased with the website layout andease of use. The categories were well thought out and helpful, and product photos and descriptions were very detailed. I will definitely check back periodically to see what's new.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Crissy
Post-Delivery FeedbackJun 27, 2026
I first saw Balmain Destin in a store and smelled it. I love the smell and thought it was a good spring/summer scent. It has a nice floral and fruity balance that could be worn by anyone. As I walked around the store the dry down smelled even better!! I had only bought a sample of Destin. I went on the Balmain fragrance website and bought the 100ml bottle. I saw they had a new Rose scent and I love Rose. So I did a blind buy and bought the 50 ml bottle of Rose De Soie. It smells amazing and the dry down as well is even better. Something about the rose water and roasted Tonka makes it work and smell unique! I also had gotten samples with those purchases and my son really loves Bronze and we both loved Rouge. I have also now purchased a 50 mls bottle of Rouge. It smells amazing too. It’s fruity floral scent that is sensual to me. I feel like it could be worn by anyone as well. Each bottle is beautiful and unique. They package them very well and I picked a gift option and got them in a very nice black gift box which I kept to store them in when needed. You can tell they care and take their time packaging the products with care. I really love all of the fragrances and samples I have received so far. I highly recommend Balmain Paris!! I will definitely keep buying fragrances from Balmain Paris!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 27, 2026
Website is slow incompatible to other retail sites.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marck Menke
Site Experience FeedbackJun 27, 2026
The discovery set is a wonderful array of scents to explore. I appreciate that I had the opportunity to add two other scents to my discover set order.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Givemecarbone
Site Experience FeedbackJun 26, 2026
Overall experience was great!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tjay00
Post-Delivery FeedbackJun 26, 2026
Ulta was always sold out of Destin de Balmain. I fell in love with the last little bit of scent that I was able to squeeze out of the almost empty tester bottle, so I had to go online and purchase it. Purchasing directly online was actually the better experience because the packaging that you received is top notch. Loved the box and wrapping. Loved choosing other Balmain samples. My only negative was the tracking system was not reliable. It showed as if my package was not shipped 2-3 days after purchase, but it actually had shipped and arrived quickly.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
Mayve
Post-Delivery FeedbackJun 24, 2026
Bought discovery set for my husband for Fathers Day. He absolutely loved every fragrance! Deciding on which larger bottle to purchase! Definitely need more choices in sizes...would purchase more if there were
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 24, 2026
Website not functioning
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackJun 23, 2026
All of the fragrence have been amazing so far.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Amanda
Site Experience FeedbackJun 22, 2026
I had no issues.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
triquetra
Site Experience FeedbackJun 22, 2026
love the trial sizes and gift options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
the best
Site Experience FeedbackJun 22, 2026
ivorie was my #1 perfume when it came out in 1979, people use to ask me what fragance i was wearing , thats so good it smell.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Misty K
Site Experience FeedbackJun 21, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10