Baby Jogger Reviews - 645 Reviews - 9.5/10
Baby Jogger Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 76% |
Neutral | 14% | 16% |
Negative | 6% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Baby Jogger
Showing 1 - 20 of 645
Steph
Site Experience Feedback
Jan 05, 2025
Easy to navigate and finds the parts I needed for my city mini GT. Always easy to order from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Julie
Site Experience Feedback
Jan 04, 2025
Simple to use. I was looking for a replacemt tires on my city 2 double stroller but i was only able to find the front right one.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 02, 2025
Everything was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 30, 2024
.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Nae
Site Experience Feedback
Dec 29, 2024
The pictures didn’t show for the product I wanted so I’m hoping it’s the correct item. The checkout process moves too fast!
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Chupus
Site Experience Feedback
Dec 29, 2024
The web experience was fine.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Blub
Site Experience Feedback
Dec 28, 2024
very well organized
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Terrie
Site Experience Feedback
Dec 27, 2024
All Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kay Kay
Post-Delivery Feedback
Dec 22, 2024
It is heavy but durable. Overall would recommend
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 1
- Customer Support: N/A
- Full ratings for this review »
NDV
Site Experience Feedback
Dec 22, 2024
Website works well. Lots of missing pictures and products for previous generations
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
GreenHippieBus
Site Experience Feedback
Dec 21, 2024
Images of the product I purchased did not display. I am relying on the reviews that I have purchased the correct item.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
MarcH87
Site Experience Feedback
Dec 20, 2024
Straight forward, and easy to navigate. Their services is well constructed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 06, 2024
Difficult finding replacement parts
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
none
Site Experience Feedback
Nov 30, 2024
It's a gift for my granddaughter and I'm happy about your website. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
- Full ratings for this review »
Boy mom
Site Experience Feedback
Dec 18, 2024
I am just happy the product was in stock to purchase. It has not been in stock for a year. I’m a little skeptical if I’ll receive the product based on some reviews for the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Range Rover-4
Site Experience Feedback
Dec 18, 2024
Website was very easy to navigate and I found what I was looking for quickly!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Shump
Site Experience Feedback
Dec 17, 2024
Link was sent to me by my daughter
- Overall Rating: 6
- Would Shop Here Again: 1
- Likelihood To Recommend: 10
- Full ratings for this review »
Samdhy
Site Experience Feedback
Nov 30, 2024
Easy to understand. Better prices than amazon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Samdhy
Post-Delivery Feedback
Dec 17, 2024
My order did not arrive with the car seat base and car seat which I thought it wasn’t included as I purchase the travel System baby Jogger GT 2. I only received the stroller. This is my very first time purchased and from baby Jogger.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
mama to Sahara
Site Experience Feedback
Dec 01, 2024
it was very easy to understand and looking forward to have my baby in this convertible car seat
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mama to Sahara
Post-Delivery Feedback
Dec 17, 2024
We loved the convertible seat for our baby, it is so easy to strap her in, without fighting her and the texture of the seat is luxurious and it seems comfortable for her
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
HappyRunner
Post-Delivery Feedback
Dec 16, 2024
Purchase was easy, cost was great. The delivery date was askew but I understand why, overestimate to avoid any delays that could then disappoint when not met. Overall, amazing product. Kids love it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »